Today we launched an added feature in our Submission Wizard to improve your consignment experience and facilitate faster processing times.
Previously, a mixed batch of supported items could all be combined into one submission without separating the groups by type. To help us better our service offerings, you now need to separate items by service level and group.
Submission Requirements:
Submissions must be separated into one of the following groups within each service level:
Graded – Comic Books
Graded – Oversized Cards (tall boys, booklets, coins, extra thick, and other non-standard size cards)
Submissions not separated by group, or with incorrect or missing groups, may be subject to processing delays and a $5 missing paperwork fee for each missing group.
This change in the submission process can be viewed on Step 4 of the Submission Wizard.
Make sure to separate the cards by group when preparing your shipment.
Minimum Fees:
A minimum fee for each group applies to the following services:
Each Select group has a $3 minimum fee
Each Standard group has a $10 minimum fee
On Step 4, select “Next” after you confirm your card counts and submission levels.
On Step 5, select your desired Shipping or Drop Off location. Make sure to confirm the information is correct, then select “Approve Submissions.”
On Step 6, you will need to print the Submission Slips for each group within each submission level. You must include the designated Submission Slip with each group.
Remember the following during the submission process to ensure you submit items correctly:
Use the proper category for each group.
Graded – Comic Books
Graded – Oversized Cards (tall boys, booklets, coins, extra thick, and other non-standard size cards)
As part of our efforts to improve your customer experience, we’ve launched additional support resources to provide you immediate answers to your questions. Check out the new services we’re offering!
COMC Live Chat Service
Have you tried out our new Live Chat service yet? You may have noticed a new red bubble in the lower right-hand corner of our website that says “Support.” When you have a question or need assistance during our Live Chat hours, we’re available to provide immediate assistance. Our team of Live Chat agents are available Monday through Friday between the hours of 8am to 5pm PST. To connect with an agent, simply click on the chat box, type your question, and hit “Enter.” This will provide the option to view the most frequently asked questions (FAQs) related to your question or to begin a “Live Chat,” allowing you to chat with COMC staff in real time!
You may have also noticed our email response times are now vastly improved and that you receive a prompt response during business hours. If you have an urgent matter, Live Chat is a great way to get it resolved immediately. We’re thrilled to offer real-time support to answer your questions and we look forward to chatting with you!
COMC Help Center
We recently launched our COMC Help Center to provide you with easily accessible resources to many of your FAQs. We encourage you to check out the Help Center to find helpful information to further improve your experience and knowledge about our services.
You can access the Help Center directly or by selecting the red “Support” bubble on the website to view all of the topics covered by the Help Center.
We will continue adding resources and information, including video tutorials and information on promotions and events, so make sure to check back often!
As we continue to focus on improving your customer experience, we’ll keep you updated on any new changes. We would also love to hear your feedback and suggestions regarding how we can improve our services and your experience. Please contact staff@comc.com if you’d like to provide any feedback or suggestions.
Follow us on social media @checkoutmycards and the COMC blog for the latest updates!
COMC is excited to announce we now accept cards graded by CSG Certified Sports Guaranty. CSG is backed by the same ownership and management team behind NGC, PMG and CGC who are branded leaders in coin, paper money and comic book certification services.
With 30+ years experience in certifying collectibles it was a logical extension for the founding group of NGC to expand services to gaming cards with CGC Certified Grading Company and sports cards under CSG (both accepted by COMC). Collectibles certified with CSG and CGC offer guarantees of authenticity and accuracy, as well as top-notch security elements to prevent against tampering and counterfeiting. COMC confidently welcomes cards graded by CSG to our marketplace!
For the full list of which types of trading cards are accepted for COMC’s consignment services head to our Supported Trading Cards page.
When you consign with COMC, our team fully prepares and lists your cards on the COMC Marketplace and eBay Store. Once sold, our team handles all of the shipping and fulfillment. To learn more about our consignment services, visit our COMC Selling page.
Let’s face it, it’s been a wild year for trading cards and unprecedented growth would be an understatement. News about the hobby has entered the mainstream, and chances are even your mom’s friends have told you that cards are really heating up.
It’s been a year of highs and lows in the industry. We’ve seen values skyrocket and shatter records across every major card category, which for some has meant windfall return-on-investment almost overnight. Not long ago card supplies seemed unquestionably available in any quantity, but now we’re seeing shortages as a result of supply chain disruptions and continuous growth in the industry. We’ve also seen new products sell out in seconds to be flipped on the secondary market for unbelievable prices, only to surprisingly sell out again! And, we’ve seen price-hikes from grading and authentication companies as they experience submission levels beyond anyone’s wildest imaginations – sometimes receiving months worth of cards in a matter of days!
COMC Changing With The Industry
Here at COMC, we have experienced highs and lows as well. Our 2020 projections for card submissions were broken mid-2020 and have not stopped growing exponentially month-over-month ever since. Every day, we are excited by the increased interest in trading cards and strive to make COMC the #1 online marketplace for buying and selling cards. We are also aware that the massive growth we experienced led us to drop the ball in some areas, especially in Shipping and Customer Service. Explosive growth in the short-term, coupled with staffing shortages and space restrictions, led some users to experience severe delays in shipping and a negative overall experience with COMC. We sincerely apologize, and we’re doing something about it!
Over the past few months, we’ve looked closely at the areas where we could make immediate improvement and made significant changes to streamline our services and provide a notably better COMC experience. We are happy to say that COMC is growing strong; we’ve more than doubled our employees in Customer Service and Shipping and recently opened a new facility, which is the world’s largest building dedicated to trading cards! We are making these changes to help grow in step with the industry and prepare for the future.
COMC’s Giant New Trading Card Facility – Opened March, 2021
COMC Service Updates
Due to the massive increase in demand for COMC’s consignment and shipping services, we can no longer offer all the options we have in the past. Instead, we have chosen to focus on simplifying our services, reducing the options, and setting timelines that we can stand behind. As the trading card market continues to evolve and as COMC’s investments in infrastructure start to pay off, we will revisit our service offerings, but for now, we are focusing on a fewer number of core services.
Introducing Standard and Select Consignment Services
The Standard and Select services are the two most economical ways to submit cards for consignment at COMC and start at $0.50 per card. These services have turnaround times as short as 2-weeks and are designed for submitting any cards: from vintage to current year cards. Cards submitted with Standard and Select have a maximum list price on COMC of $100, for cards over this amount we require our Elite consignment service. Check out our Consignment Rates page for more information.
Elite Consignment Service
Our Elite consignment service is the premier experience for any raw or graded card worth more than $50. For only $2, Elite includes industry-leading high-resolution photos (front and back) and 2-week guaranteed turnaround times with a 50% discount if we miss the deadline. For more information, please visit our Elite Service page.
COMC Auctions on eBay
COMC Auctions will now only support single trading cards with a $50 minimum auction value. For items valued below $50, we recommend using our Standard or Select services. There are no up-front fees to consign new submissions directly to COMC Auctions on eBay and items are each listed as a 7-day, $0.99 no-reserve auction. More information on how COMC Auctions on eBay are structured can be found on our Auctions page.
Mailbox
Our popular Mailbox service is an easy way to consolidate your online card purchases through a US-based address for eventual sale or bundled shipment. The service is modeled after our Select consignment service and also has a 2-week processing time. It is perfect for buying now and safely holding cards for sale or shipment later. Find out more via the COMC Mailbox page.
Raw Card Review and Reprocessing Services
In order to dedicate more time to other services, we are suspending our Raw Card Review service, and we are limiting our reprocessing service to only the Reprocess as Elite option. Also, you will need to use the Reprocess as Elite service before you can send an item that is already on COMC to an eBay Auction. Once an item has been Reprocessed as Elite, you will be able to immediately send it to an eBay Auction since it will no longer require any reprocessing. At that point, you will also be allowed to select a specific eBay Auction Event you would like to target, or you can simply have the auction launch as soon as possible.
Shipping Updates
We have simplified our shipping services and are now offering streamlined shipping options with more accurate shipping estimates. Find out about your available shipping options by entering your zip code on our Shipping page.
This has been an unbelievable year and we thank you for being part of COMC. We will keep you updated on all the changes and how they will better support your passion for trading cards. We’ll continue focusing on improving our services and delivering an excellent experience so you can maximize your enjoyment of buying and selling trading cards!
To align our service with the evolving needs of the hobby, COMC will be updating the Processing Services options we offer effective March 1, 2020.
COMC is committed to providing trading card collectors with a best-in-class consignment service. With a focus on improving overall customer experience, we will be retiring all our active consignment levels and introducing new Processing Service options.
What’s Changing
On March 1st, 2020 new Processing Services will become available. You will see the following options in the Submission Wizard:
Standard Trading Cards
Elite Trading Cards
Vintage & Obscure Trading Cards
Comic Books
On March 4th, 2020 at 11:59pm old Processing Services will be retired. If you choose to use the previous service options, items must be postmarked by Saturday, March 7th, 2020. Any items postmarked after that date will be processed as follows:
Submitted as Basic > 12 Week
Submitted as Select > 3 Week
Submitted as Premium > 1 Week
Submitted as Current-Year Basic > Current-Year 3 Week
Submitted as Current-Year Select > Current-Year 3 Week
Submitted as Comic Book Premium > Comic Book Elite 1 Week
Submitted as Comic Book Basic > Comic Book 3 Week
All items valued over $100 will be processed as Elite
Updated Processing Services
Elite Services
COMC Elite is required for all items priced over $100. These high-end items are all handled end-to-end with extreme care and will display a high-quality image. This will ensure you maximize your sales opportunity and receive a premier experience for your high-end trading cards. For a detailed explanation of items that qualify for Elite, please refer to the Elite Page.
COMC eBay Auctions is the easiest way to sell your items valued at $25 or more quickly. Your items are listed the week after they enter your account and there are no up-front fees. We make the auction process easy and the commission fee will be assessed at the conclusion of the auction. Please review our COMC Auctions page for a full explanation of our auction service including a breakdown of the commission fee structure.
Standard Processing Services
1 Week & 3 Week are the best services for selling your hottest cards quickly, as well as getting your cards listed in time for the latest sports season. Autographs, RC, and memorabilia cards are great candidates for these service levels.
12 Week is the best service for those items you want processed at the greatest value, and you are not in a hurry to have them up for sale.
Current-Year is a fast and economical option for getting brand new product in the hands of set-builders, player collectors, and other collectors while it is hot. All submissions must be 2019-20 dual-year, 2019 single-year, or newer products.
Vintage and Obscure Service
Vintage and Obscure items require more time and research to identify. These items should be separated from other items when submitted. For best value, send your Vintage and Obscure items through this service level. For faster service, sent them through 1 Week or 3 Week service and pay the upcharge. For additional information and a detailed explanation of items that qualify for Vintage & Obscure, please refer to the Vintage and Obscure Page.
Comic Book Services
Comic Books priced under $100 will be processed using the 3 Week Service and items priced over $100 will be processed using Elite.
Trimmed or Altered Cards
Trimmed and altered cards cannot be sold on COMC. Items submitted to COMC that are found to be trimmed or altered will be processed under the Elite Service so that we can document the evidence of alteration. These items will be uploaded into their owner’s accounts with the additional processing fees. Owners of these items will not be able to price these items to sell and will need to have these items returned to them at their expense.
Trimmed or altered items that have already been processed and are later found to be trimmed or altered will be returned to the original consignor. The original consignor will be responsible for covering any grading or condition review fees as well as the sale price paid by the last buyer and an additional $10 investigation fee.
If you still have questions, please contact our customer service team at staff@comc.com and we would be happy to answer any additional questions you have.
We appreciate the consignment partnership that we’ve had the pleasure of developing with you over the years and anticipate these new changes will bring many improvements to our service, our marketplace, and the hobby. Together we will continue to make COMC the Safe and Easy Way to Buy and Sell.
For several years COMC has provided fulfillment services for manufacturer redemption cards sent to us through our consignment service. As of January 15th, 2020, we will be discontinuing support for unscratched redemption cards submitted to us via mail-in consignment. Please note that redemption cards transferred from the Upper Deck ePack service will still be redeemed as normal.
How Will I Be Affected By This Change?
For COMC Consignors: Unscratched redemption cards that we receive that are postmarked after January 15th will be uploaded into your account as an unsupported item and be assessed our standard processing fee. We will not scratch the redemption cards and fulfill them on your behalf. You will need to have any unscratched redemption cards shipped back to you, where per-item fees will apply.
For COMC Mailbox Users: You can still have redemption cards sent to your COMC mailbox, but we will not be offering fulfillment services on your behalf. You will need to ship your unscratched redemption cards to yourself in order to redeem them. Any unscratched redemption cards in your account after January 15th will no longer be eligible to be scratched and redeemed by COMC on your behalf.
For Previously Scratched Redemption Cards: We will continue to provide support and fulfillment for any scratched redemption cards still available for sale on the COMC Marketplace, or in your COMC inventory awaiting fulfillment.
How Do I Redeem Redemption Cards from Manufacturers?
If you have a redemption card in your possession, it can be redeemed using the corresponding service:
Please also note that we will not accept requests to scratch redemption cards in order to send you the code on the card, either now or after January 15th. The only available option will be for you to request shipment of any unscratched redemption cards to yourself.
If you have any questions regarding this service update, please reach out to our Customer Service Team at Staff@COMC.com.
With 2020 approaching, we wanted to remind you about the end-of-year update coming to our Current-Year Basic (1 month) and Current-Year Select (1-week) consignment services. These service levels offer expedited processing for newly released cards but have strict set year requirements which are updated twice per year.
Beginning January 1st, all cards submitted to the Current-Year service levels must be from 2019 single-year, 2019-20 dual-year, or newer products. Submissions containing any cards from other products will be assessed a missing/incorrect paperwork fee of $3.00 and the entire submission will be processed as regular Select or Basic.
Current-year submissions containing 2018-19 dual-year items must be postmarked by December 31st to be eligible for these services. On January 1st, 2018-19 cards will be retired from the Current-Year services, and submissions postmarked on this date or later will not be processed under the Current-Year services. Please take note of these changes to our current-year services when preparing your future consignment submissions. Our next Current Year Processing update will occur in June 2020.
As always, we recommend that sellers spot check the values of some of the items they are consigning that may already be available for sale on COMC. When supply exceeds demand on items, perceived value can differ from true market value. This is especially true for some 2018-19 products.
If you have any questions, simply send an email to staff@comc.com and our friendly customer service team will be more than happy to assist.
COMC is constantly seeking out ways to evolve our services to improve the hobby and give our customers the best possible experience.
Starting June 14th, 2019, COMC will begin using a new process to describe modern trading cards with condition issues that result in less than Near-Mint-Mint (NM-MT) condition. We believe these changes will greatly improve the experience for consignors by reducing the complexities of our current declined items system and for buyers and sellers by more effectively indicating which items are in less than NM-MT condition.
At a Glance
Modern trading cards in less than NM-MT condition consigned through Basic and Current-Year Basic services will no longer be declined, nor will they receive condition notes. These items will now be evaluated and described with condition ranges using standardized hobby verbiage (described below).
Modern trading cards in less than NM-MT condition consigned through Select, Current-Year Select, and Premium services will still receive condition notes, as well as be described with condition ranges using standardized hobby verbiage.
Items previously consigned through all service levels will still retain any applicable condition notes, but will now also be described with corresponding condition ranges using standardized hobby verbiage.
Detailed Explanation of Upcoming Changes
Declined Card System:
Currently, all modern (1980 to present) trading cards in less than NM-MT condition submitted through Basic and Current-Year Basic services are uploaded into the consignor’s inventory as a single group of declined items. Consignors are then presented with the following options:
Reprocess the whole group of items through our Select-level service, where they will receive condition notes. The items can then be listed on the COMC Marketplace.
Donate the group of declined items to charity.
Add the group of declined items to their next shipment request
On June 14, this declined-item system will be completely retired. Sellers with previously declined items will have adequate time to process, donate, or ship those items before support for the old system is also retired. Be on the lookout for more information soon with important deadline dates for when accounts with legacy declined items will be required to choose a resolution.
Modern Condition Ranges:
COMC will begin processing every item submitted through Basic and Current-Year Basic services regardless of condition. Modern Items received in less than NM-MT condition will be evaluated and assigned one of the following condition ranges:
Excellent to Near-Mint (EX to NM)
Good to Very-Good/Excellent (Good to VG-EX)
Poor to Fair (Poor to Fair)
Modern trading cards in NM-MT condition or better will not be assigned a condition range. In some cases, modern trading cards in NM-MT or better condition may receive a condition note for a minor issue we don’t believe results in less than NM-MT condition.
Items consigned prior to June 14th will still retain any condition notes they previously received but will also be described with corresponding condition ranges.
When is this happening?
On June 14th, 2019, we will begin to apply condition ranges to modern cards and update the Submission Wizard to reflect the new process. All consignment submissions containing updated paperwork or received after July 1st will be processed with these changes.
How will I be affected?
As a COMC Consignor
COMC Consignors will want to be more mindful about the condition of the items that they are submitting. Items in less than NM-MT condition will no longer be declined, and going forward all items submitted to COMC will be processed and deposited into their consignors’ accounts.
It is important to note that, with this change, sellers will be charged processing fees for all items submitted through our Basic and Current-Year Basic services, as COMC will no longer be declining to list items through these services for condition-related reasons. By no longer declining these items, sellers should ensure that they have a sufficient COMC Credit balance to pay for processing of all items submitted under these services to avoid delays in items being uploaded into their account.
As a COMC Seller
Currently, modern cards with flaws are given condition notes but are still grouped with items in NM-MT or better condition. Sellers have frequently been unable to quickly and accurately price their items with the information presented to them from the Inventory Manager. When pricing your COMC inventory after June 14th, sellers can now have confidence that competing items are similar in quality to their items.
As a COMC Buyer
By making this change, it’s even easier to find the items you want in the conditions you are seeking. You’ll be able to quickly tell if an item has conditional flaws directly from search result pages, which will now display condition ranges. Items in less than NM-MT condition will no longer be found grouped with items in NM-MT condition or better.
We hope that your Holiday Bonus Sale is off to a good start! As we talked about last month in our major announcement, we wanted to take this opportunity to tell you more in detail about the changes coming to Sale Promotions and Port Sales starting on January 1st, 2019.
Sale Promotions
On December 31st, we’ll be retiring the current Sale Promotions structure of $3 per day with a 3% transaction fee based on the sale price of an item at the time of sale.
On January 1st, COMC Sellers will be able to set up their sales under our new Sale Promotions structure, which has a $1 per 10,000 items insertion fee and a Promotional Transaction Fee of 1% of your original Asking Price, assessed at the time of sale. You can run a Sale Promotion for 1-11 days and pay only one insertion fee.
When you set up your sale, you can choose not only your Base Sale Discount (not editable once the sale is live), but also set custom percentage off rules for individual items in your inventory as well.
Sale Promotions are a great way to have your item stand out from others on the COMC Marketplace. Items on sale are seen by prospective buyers in green text with a sales tag icon. In addition, your sale is featured on the On Sale page and on the main COMC homepage.
Port Sales
Starting on January 1st, we’ll be reducing the cost of Port Sales from $10 to $5 per week, or until the port is sold. Port sales are a great way to sell a lot of inventory at once to one potential buyer.
Thank you for your consideration, and as always, if you have any questions, our Customer Service Team is here to help! Simply send an email to staff@comc.com and our team will get back with you shortly! Happy New Year!
Thank you for helping COMC grow from being a garage startup to making a tangible impact on the trading card industry. COMC currently ships more single trading cards than any other company on the planet, and we could not have done this without such amazing support from all our sellers, buyers, employees, vendors, and partners. I am incredibly proud of what we have built together and feel very fortunate to be on this journey with you.
Today we are making one of our biggest announcements ever, and we don’t take this lightly. In fact, we have been pondering and refining these changes for nearly 5 years.
If you haven’t already watched the video above, I recommend doing so before reading the rest of this post.
What enabled COMC’s success?
Several factors have made COMC’s service so popular, but one of the most significant factors is our Buy Now – Ship Later model. This is a key reason why we are considered the best website for set builders and player collectors.
While most sites have tried offering faster and faster shipping to attract more business, this strategy has resulted in average order sizes of less than 2 cards per package.
At COMC, we have invested in a model where you can sell cards to earn COMC Credit, or you can buy more credit, and then you use that credit to make offers, instantly purchase items, and eventually request a shipment. This Buy Now – Ship Later model has resulted in an average of 40 cards per package, saving COMC members millions of dollars on shipping, and allowing COMC to dominate the low-end portion of the trading card market.
Why change?
Many sellers have expressed they would like to use our service for more of their mid-range and high-end items in addition to all their low-end ones. The greatest cost when selling low-end items is shipping, but as you progress to more mid-range and high-end items, commission fees gradually surpass shipping costs, and eventually commission fees become the most significant costs.
A fee structure that can support both low-end and high-end items will be a huge win for our sellers and our buyers.
What is the goal?
We want to welcome more mid-range and high-end items onto the COMC platform while also preserving our superiority with low-end items.
What is changing?
We are reducing the overall commissions we collect by making the following changes.
Our 20% Cash-Out Fee is being replaced with a 10% Cash-Out Fee and 5% Transaction Fee.
Our 20% eBay/Amazon seller’s commission is being replaced with a much smaller buyer’s premium.
A small Enhanced Security Fee will be assessed to items listed for $50 or more.
Cash-Out Fee Details
On January 1st, 2019 we will reduce our Cash-Out Fee to only 10%. This will be available for all COMC Credit that was charged the 5% Transaction Fee. With any Legacy COMC Credit you earned before the 5% Transaction Fee, you will have these choices.
Spend it on cards and services
Convert some or all Legacy COMC Credit to new COMC Credit by paying a 5% Conversion Fee
Wait until January 1st, 2020 when we retire the concept of Legacy COMC Credit and give 10% cash-outs to any COMC Credit
No matter which option you choose, you will be better off than you are with today’s 20% cash-out. That said, the best option is still to simply use the Legacy COMC Credit on COMC and avoid the cash-out and conversion fees all together. When you use COMC Credit to consign items, make offers, buy items, request a shipment, or pay for any other COMC services, we will use up your Legacy COMC Credit first. When you Cash-Out COMC Credit, we will use the new COMC Credit first. We will always use the credit that is most advantageous for you.
Here are some example Cash-Out scenarios.
December 31st, 2018
January 1st, 2020
$1,000
COMC Credit
$1,000
COMC Credit
– $200
20% Cash-Out Fee
– $100
10% Cash-Out Fee
$800
PayPal Deposit
$900
PayPal Deposit
January 1st, 2019
July 1st, 2019
$0
New COMC Credit
$600
New COMC Credit
+ $1,000
Legacy COMC Credit
+ $400
Legacy COMC Credit
– $50
5% Conversion Fee
– $20
5% Conversion Fee
$950
New COMC Credit
$980
New COMC Credit
– $95
10% Cash-Out Fee
– $98
10% Cash-Out Fee
$855
PayPal Deposit
$882
PayPal Deposit
We will also reduce the cost of Blowout Cards gift certificates. These details will be provided in a follow up blog post.
Transaction Fee Details
Starting January 1st, 2019, we will charge a 5% transaction fee on all transactions that transfer store credit in exchange for items. This fee will be collected at the time of sale and is very similar to the 3% promotion fee charged when you run a standard sale promotion today. Consequently, we will also reduce promotion fees so it is easier for you to run promotions and drive sales. More details on the new promotion fees will be provided in a blog post coming soon.
Traditional Order vs Buy Now – Ship Later
We classify all eBay, Amazon, and COMC Shopping Cart purchases as Traditional Orders. These orders require immediate shipment as part of the payment contract. We will make several changes to streamline these Traditional Order scenarios, which are really intended for the causal buyer that just wants to quickly add a few items to their cart and check out. For example, we have offered “free shipping” on more expensive eBay listings by embedding the cost of shipping in the eBay price. Also, eBay and Amazon require all orders to be mailed out within 1 business day. So, we will simplify our shipping options and standardize across eBay, Amazon, and the COMC Shopping Cart, making it seamless for casual customers to very quickly purchase a few items.
In contrast, our COMC Credit scenario enables the Buy Now – Ship Later functionality. This is designed for more serious collectors who frequently do both buying and selling. With COMC Credit, the buying process is clearly differentiated from the shipping process, and shipping is optional. It is very common for people to buy items and then resell them without ever taking physical possession of the items. It is also common for people to buy items one day and not request a shipment for weeks, months, or even years, so we will continue to offer our low-cost, slower shipping options when placing shipment requests with COMC Credit.
Improved eBay & Amazon Selling Experience (Traditional Order Premium)
Over the past several years, we have required sellers to factor the 20% eBay/Amazon commission into their asking prices, making it more difficult for sellers to set competitive asking prices for mid-range and high-end items when opted in to sell on eBay and Amazon. We will replace this seller’s commission with a much smaller buyer’s premium that we refer to as the Traditional Order Premium.
The Traditional Order Premium will be 10% + $5 for items with an asking price of $100+ COMC Credit and 15% for items with an asking price of less than $100 COMC Credit. As a seller, you will no longer need to inflate your prices to cover the old 20% eBay/Amazon commission. Instead, you will only need to factor in the 5% Transaction Fee and optional 10% Cash-Out Fee. If you plan to buy other items with the COMC Credit you earn from selling, you can ignore the 10% Cash-Out Fee altogether.
Starting immediately after Cyber Monday, prices on COMC will reflect the Traditional Order Premium when you are not signed in. Guest visitors to COMC can only use the COMC Shopping Cart to make purchases, and they will always be subject to the Traditional Order Premium. As a COMC member, you will see the COMC Credit prices after signing in, and you will not be subject to the Traditional Order Premium when you use COMC Credit to make your purchases.
During December we will begin transitioning eBay and Amazon listings to reflect the Traditional Order Premium. In the meantime, items will be listed on eBay and Amazon either because the seller opted in to covering the 20% commission or because we reflected the Traditional Order Premium in the listing’s price. Until we update a listing, any sales form that listing will still be subject to the 20% eBay/Amazon commission. Once a listing reflects the Traditional Order Premium, you will receive your full asking price when it sells. After January 1st, 2019, your sales will also be subject to the 5% transaction fee.
Once all the eBay and Amazon listings have been updated, you will no longer need to opt in to selling on eBay and Amazon, and all items for sale on COMC will automatically be eligible for sale on eBay and Amazon.
Revenue from the Traditional Order Premium
The majority of the revenue we receive from the Traditional Order Premium will go towards covering eBay & Amazon fees, extra support costs and increased return rates from these platforms, PayPal and credit card fees, advertising to drive more traffic to COMC, and eventually, affiliate and referral programs (hint-hint), as well as the software development costs to build and maintain these systems. It is not easy being one of the largest sellers on both eBay and Amazon. We frequently push them to their limits.
Enhanced Security Fee Details
We anticipate receiving a lot more high-end items as the result of these changes, and our $0.01/month Storage Fee does not sufficiently cover the expenses we incur when properly securing your $1,000 items.
On January 1st, 2019, we will introduce an Enhanced Security Fee for items with an asking price of $50 or more. Low-end items will not be affected by this new fee. The fee will be $0.01 per $1,000 of total asking price per day. This amounts to about $0.03 per month for a $100 item or $0.30 per month for a $1,000 item.
The fee will accrue daily but will only be charged monthly. The first Enhanced Security Fee will be assessed on February 1st, 2019 and will be based on asking prices throughout the month of January.
This fee encourages more competitive asking prices for high-end items and should help clear out some of the inflated prices on COMC today.
We will add a filter to the Inventory Manager that makes it easy for you to find items that are subject to the Enhanced Security Fee so you can easily make price changes to minimize this fee.
Net Effect of Commission Changes
When an eBay buyer spends $1,000 on one of your items, you will net 20% more cash.
COMC on eBay Today
COMC on eBay After Changes
$1,000.00 List Price
$800.00 after 20% eBay Commission
$640.00 after 20% Cash-Out Fee
$1,000.00 Traditional Order Price
$904.54 COMC Credit Price
$859.31 After 5% Transaction Fee
$773.37 After 10% Cash-Out Fee
$773.37 is 20.8% more than $640.00.
If you want $1,000 cash in your pocket for an item that sells on eBay, you will be able to do that with 17% lower prices on eBay.
COMC on eBay Today
COMC on eBay After Changes
$1,562.50 List Price
$1,250.00 after 20% eBay Commission
$1,000.00 after 20% Cash-Out Fee
$1,291.56 Traditional Order Price
$1,169.60 COMC Credit Price
$1,111.12 After 5% Transaction Fee
$1,000.00 After 10% Cash-Out Fee
$1,291.56 is 17.3% less than $1,562.50.
Bulk Price Editor
As a seller, you may want to make widespread changes to your asking prices to reflect the new fee structure. We will release an updated version of the Bulk Price Editor to make that process easier for you. Keep an eye out for a future blog post with more details.
Frequently Asked Questions
If you have a question about these fee changes, please leave a comment, and we will update this post to answer as many questions as we can.
Thank you for joining us on this journey. We strive to continually improve your collecting experience, and this is just one step of many to come. Stay tuned for many feature announcements over the next few months and throughout 2019.
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