Coronavirus Emergency Response

LAST UPDATED April 2, 2020

This page is monitored and updated to provide real-time information regarding the status of our services affected by our precautions taken in accordance with the WHO, CDC, and WA State guidance, as well as potential staffing limitations due to the global pandemic, COVID-19.

COMC operations have been adjusted to maintain limited staffing in compliance with the state-issued Stay at Home Order, which has been extended until May 4th, 2020. Expect delays and refer to this page for status updates and changes. All digital purchases and sales through the COMC Marketplace and in your COMC account will continue as normal, and we will resume full processing and shipping after the Washington State Mandate is lifted.

The following service levels are currently affected:


Processing Services

Lead times will begin when packages are opened – expect delays of up to 2 weeks. We are prioritizing opening packages containing Elite, Auction, and 1 Week submissions.

IMPORTANT: in order for us to prioritize these time-sensitive submissions, you will need to upload your shipment tracking number for your submission here: https://www.comc.com/Manage/Submissions.

We will only be offering discounts for missed due dates for the following service levels:

  • 3 Week
  • Elite Services
  • Vintage and Obscure Services
  • Comic Book Services

We are not offering discounts for delayed processing of 12 Week, Current-Year 3 Week, or grandfathered Basic submissions.

Shipping Services

Effective April 1, 2020 the Shipping Bonus Credit has been temporarily suspended.

The wonderful differentiator with COMC is you can buy now and ship later.  We want to encourage our customers to take advantage of that and please ship later.  Customers should expect slower shipment times on all services and we are not guaranteeing ship dates.

Customer Service

We are suspending support for in-person customer drop-offs/pick-ups.

We are suspending phone support. Please contact us via email at staff@comc.com. Please expect possible delays in response time.

To ensure we are able to resolve your issues as quickly as possible, please include all of the following information when available:

  • Brief Description in Subject Line (Combine Shipment, Missing Cards, Return Item, etc.)
  • Customer Name
  • User Name
  • Batch Number
  • Order Number/s
  • Item Number/s
  • Detailed description of your request

The more detail you provide regarding how we can provide support without needing to request additional information, the quicker we will be able to resolve your issue.


We value your business and we are diligently working to complete orders as quickly as possible.

If you have changes or need assistance, please contact customer service at staff@comc.com.


Please stay safe and healthy during this critical time. Our thoughts are with the people and families who are affected by this health crisis.

  • – The COMC Team

10 Prospects to Watch from 2019 Bowman Chrome

Struggling to figure out which 2019 Bowman Chrome prospects to watch out for? Looking for a few potential sleepers this year? We have complied together a list of 10 prospects in the 2019 Bowman Draft product. This list contains everything from first round draft picks to potential sleepers that you may not know about, yet.

1. Adley Rutschman (Orioles) – With being the first overall pick in the 2019 draft, the top spot obviously had to go to Adley. The 6 foot 2, 216-pound catcher from Oregon State was a great pick up for the Baltimore Orioles. With only playing in 37 minor league games in 2019, he blasted 4 home runs, had 26 RBIs’ and added 33 hits. He also caught a combined no-hitter, so he is not lacking on the defensive end either.

2. Greg Jones (Rays)- This may be the most unique player in the draft. Jones is a switch-hitting shortstop that will most likely trend towards being a centerfielder. He is extremely athletic and puts that on display when running the bases as he took him 19 stolen bases in only 48 minor league games. He batted for an average of .335 and an OPS of .874. One thing that he will need to work out his striking out. He totaled 56 strikeouts.

3. Hunter Bishop (Giants)- Drafted 10th overall, Hunter brings in a ton of power batting from the left side of the plate. He is the younger brother of the Seattle Mariners prospect, Braden Bishop. Hunter stands at 6 5’ 210lbs which helped him tally 22 home runs his final season at Arizona State University. He is listed as an outfielder, but his home is centerfield.

4. Braden Shewmake (Braves)- Shewmake is not going to win the eye appeal, but he is going to be a fantastic shortstop for the Atlanta Braves. Unlike the other guys we have named, Braden does not have the big-time power bat. However, in 65 minor league games he was able to keep a .300 batting average, bat in 40 runs and total 74 hits. This kid knows how to hit without power.

5. Josh Jung (Rangers)- A very talented 3rd baseman out of Texas Tech had an outstanding batting average of .316 over the course of his 2019 minor league games (42 games, 2 teams). Jung is a great balance between an all-or-nothing player and all-around good player which makes him a safe bet to someday be a solid pro.

6. Riley Greene (Tigers)- Although drafted 5th overall by the Detroit Tigers, Greene fell on our list simply due age. At 19 years old, it could be awhile before we see him play any Major League Baseball. However, he did have an average to above-average minor league season with a .271 batting average, 60 hits and a .749 OPS. If you’re okay with waiting a few years, Greene is one to watch.

7. Rece Hinds (Reds)- Rece was a mid-2nd round draft pick of the Cincinnati Reds out of IMG Academy. He suffered a quad injury early in the season which limited him to only playing in 3 minor league games. With only being one year out of High School this type of injury should not worry potential Rece Hinds investors. He has plenty of pop in his bat and should put that on display this upcoming season.

8. Matthew Lugo (Red Sox)- A late 2nd round draft-pick out of the Carlos Beltran Baseball Academy, Lugo has endless potential. He is only 18 years old and has shown to have a very strong arm at shortstop. Although not a power hitter, he did post a decent .257 batting average in his 41 minor league games.

9. Tyler Callihan (Reds)- A potential sleeper in the draft, Callihan has shown to have a bright future. With 57 games played in the minors last year, we got a good sample size of what Tyler has to offer. He posted a .263 batting average, .422 slugging percentage an added 6 home runs. He still needs to develop the power which he was scouted to have in High School, but at age 19, he has plenty of time to mold himself.

10. Peyton Burdick (Marlins)- Another sleeper in the draft, Burdick fell to the Miami Marlins in the late 3rd round but has already shown to the other MLB GMs’ that they missed out. Burdick played in 69 minor league games and hit a modest 11 home runs, .308 batting average, .407 OBP and a slugging percentage of .542. These are eye popping numbers for someone to fall almost to the 4th round. Expect to see Peyton in the Majors sooner than later.

COMC Auctions on eBay Frequently Asked Questions

Prior to the launch of COMC Auctions on eBay, we put together a helpful Frequently Asked Questions (FAQ) page that could be found at the bottom of the main auctions page.

The FAQ has been continually updated by our team over the last few weeks as new questions arise, and new features are added. That being said, we know that with this new auctions feature, there is a lot of new pages and documentation, and sometimes it can be hard to find the answer you’re looking for.

Below you will find the FAQ in it’s entirety. If you have a question that isn’t covered, or something that you think would be a good addition to the FAQ, please leave a comment below with your question(s) or suggestions. We’ll review your responses and update the FAQ as needed!

Auction Submissions

How do I sell on COMC Auctions?

Consigning your trading cards to COMC Auctions is easy:

  1. Sign in to your COMC account. Register for a free account if you haven’t already done so.
  2. Complete the online Submission Wizard and print the submission slip.
  3. Securely package your items along with the submission slip and ship to the address we provide.

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select Send to Auction.
  4. Select eBay Auction service.
  5. Submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


I won an auction on eBay. Can I transfer it to my COMC account instead of shipping it?

Yes! The transfer to COMC feature is now live and available within your COMC account dashboard. Please visit our Auctions Won page to learn about this exciting functionality, and how you can link your eBay and COMC accounts.

Once your eBay and COMC accounts have been linked, any items won at auction on eBay will be displayed on this page, giving you the option to pay with COMC Credit and have the item immediately transferred to your COMC inventory.

Please note that using COMC Store Credit to pay for an eBay auction is similar to using COMC Store Credit to pay for a Blowout Cards Gift Certificate. Your winning bid will be adjusted to account for the standard 10% cash-out fee. Example: If you purchase an item for $100 your COMC Store Credit payment would be $110. However, you will not need to pay sales tax or shipping because you are using COMC Store Credit.


Why did an item I submitted for auction get put back into my account and locked?

It is intended for an item submitted to COMC Auctions to be re-deposited into your inventory in a locked state pending the commencement of the next auction. Please review for accuracy any pending Auction items in your inventory and contact us if you discover any errors.


Can I ship my auction consignment along with my other COMC submissions?

Yes, we encourage you to save on shipping by including your auction consignment in the same package as your traditional COMC consignment submissions.

Select all the service levels you would like to use in the online Submission Wizard. You will be asked for the quantity and estimated value of each group of items. When you print the submission slips, please detach each slip and include them with the corresponding groups of items so it’s clear to us which items belong to each service level.


If my item is already on COMC, how can I send it to auction?

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select Send to Auction.
  4. Select eBay Auction service.
  5. Review and agree to the auction terms and submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


What items are eligible for COMC Auction consignment?

COMC Auctions offers support for single trading cards only.

We recognize the following third-party grading companies: PSA, SGC, BGS, BVG, BCCG, and KSA. Cards graded by any other companies are not supported and cannot be listed for sale.

Please review our Supported Trading Cards policy to ensure all the items in your consignment will be accepted.


Can I Submit other items such as comic books for COMC Auctions

No. We are currently accepting single trading cards only for auction. Any other items will not be included in auctions, and will be returned to your account.


Can I Submit items to your Canadian Location for Auction

No, our Canadian location does not accept auction consignment submissions at this time. Auction submission originating in Canada will need to be mailed to our United States location specified within the submission wizard.

Can I Submit items that are remotely stored for auction?

Yes, but the timeline for when it will appear in auctions will be different. When you submit an item that is remotely stored, a prompt will appear indicating that an additional two-weeks of time will be needed for that item to make it’s way to our headquarters, where it can begin the COMC auction consignment process.


What is the proper way to ship my auction consignment?

Ungraded cards must be shipped to COMC in card savers, toploaders, or One-Touch magnetic cases to ensure maximum protection during transit and processing. Screw-down cases are not accepted.

Auction consignments must be sent with tracking and required signature confirmation upon delivery via your preferred package delivery service. We recommend one-day shipping such as USPS Express for more valuable submissions.


How long does it take for my item to be listed at auction?

Auction submissions will be listed for auction within 2-4 weeks of being received by COMC. Your items will be included in the following week’s auctions after they enter your account. You can view the status of Auction Consignments on the Processing Status page, and pending Auction items submitted from within your COMC account to the Auction service on the Grading Submissions page.


Can I cancel an auction I consigned?

There are no cancellations on COMC Auctions submissions once we receive them. Please only submit items you intend to list at the next available auction.


Where do I have to live to sell on COMC Auctions?

COMC Auctions are available to sellers worldwide. All auction submissions must be mailed to our US processing facility located in Redmond, Washington. We recommend our Mailbox processing service to customers located outside of the US for having items shipped directly to COMC from group breakers and other marketplaces, which saves you the cost of shipping the items to yourself first, and then to COMC.


Seller Fees

What are the fees involved with COMC Auctions?

There are no upfront processing fees for COMC Auctions. Commission fees for COMC Auctions are a combination of Transaction Fees and optional Store Credit Fees.

Transaction fees are based on the final sale price of each single card listing and are billed when your COMC account is paid via Store Credit for a completed auction.

Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.

Please review the Auction and Store Credit Fees for detailed information on all the fees involved with COMC Auctions.


Do I need to pay eBay fees?

COMC takes care of all the selling fees associated with eBay auctions. The only fees you are subject to for auction consignments are the Auction and Store Credit Fees.


When am I paid for an item I sold at auction?

Store Credit payment will be made to your COMC account when we receive payment from the winning bidder. If you choose to cash out your Store Credit, we will send payment to your PayPal account within 4 business days or mail a check within 10 business days, according to your preference.


What are my options for receiving payment for my completed auction?

Your COMC account will be paid with Store Credit for completed auctions. Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.


What happens if my item doesn’t sell? Do I still get charged a fee?

An auction listing that ends with no bids will be relisted up to 2 more times at no cost. If an item doesn’t sell after the third listing, we will charge the minimum Transaction Fee and unlock the item in your COMC account for you to set a fixed asking price.


What happens if my item sells for less than the minimum Transaction Fee?

We recommend each single trading card submitted to auction has a $25 minimum auction value. If an item happens to sell for less than the minimum Transaction Fee, your account will be debited the fee and the item will be sold to the winning bidder.

For items valued below $25, we recommend using our traditional consignment services.


What happens if an item I sold at auction is returned?

While infrequent, a buyer may return an item after it sells at auction. If we determine the item has been returned to us in the same condition as we received it, we will debit your account the amount of the sale, less the Transaction Fee, and relist the item in the next available auction.


eBay Auction Listings

How do I check the auction start time for my item and auction status?

Auction History is available on the Seller Menu. It displays all of the following information:

  • Item Info – Which item is scheduled for auction
  • Scheduled Start – The time/date the auction will begin
  • eBay Item – Link to the live eBay auction listing (this will only appear after the auction is live)
  • Current Bid – The current highest bid for the item
  • Number of Bids – The number of bids for the item

What if an item submitted to auction is misidentified?

We make every effort to ensure your items are represented accurately using our proprietary catalog. If you believe an item added to your account is identified incorrectly, you can submit a Correction Request from your COMC account prior to the auction. Please submit your Correction Request at your earliest convenience to allow us enough time to make the correction before the auction begins.

To submit a Correction Request, find the item in your Inventory Manager that needs correction and click the “wrong?” link to fill out the Correction Request form. We will review your request and make any necessary corrections.


What days do auctions end?

Our eBay auctions list for 7-days, starting and ending throughout the week.


Can I decide when my items will be auctioned or customize the auction duration?

We list all eBay auctions as 7-day auctions. COMC Auctions submissions list to eBay on the week following entry into your COMC account. We list items at a time when they will receive the best bids based on historical data. We do not offer auction day selection at this time.


Can I customize the eBay listing title?

Auction titles are based on our proprietary catalog data, but we edit them to fit maximum character requirements or to provide more information. While our team creates titles that will attract potential bidders, we do not currently accept custom title requests.


Can I set a reserve price or increase the opening bid?

To attract the most bidding activity, all COMC Auction submissions list on eBay with no reserve and a $0.99 opening bid.


What should I do if I see a problem with an auction listing?

COMC is the Safe and Easy Way to Buy and Sell. If you see an item listed at auction or bidding activity that you believe to be suspicious, please promptly contact us at auctions@comc.com with detailed information so we can investigate the issue. In some cases, we may need to remove the listing and notify the seller and bidders.


Buying from COMC Auctions

How do I bid on COMC Auctions?

COMC Auctions are hosted on eBay through the COMC eBay Store. To place a bid, sign in to your eBay account and bid on an item in one of our auctions.

If you aren’t already on eBay, you can create an eBay account.


What payment options do I have for buying a COMC Auctions item?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.

eBay accepts the following forms of payment through their platform: credit, debit, and eBay gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.


Can I pay for an item I won with COMC Store Credit?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


When is payment due for an item I win at auction?

Payment is due within 1 week of auction’s completion. Any buyer who does not pay for an item will be permanently blocked from bidding or purchasing from COMC and reported to eBay.


How long does it take to receive an item I purchase?

Items won at auction are shipped in 1 business day of receiving cleared payment. You may select from multiple shipping options depending on how quickly you would like to receive your items.


How much does shipping cost? Can I combine shipping?

Standard domestic shipping is just $4.99 no matter how many items you purchase from the COMC eBay Store. You may combine any number of items purchased from our auction and fixed-price listings in your shipment at no additional cost. Expedited shipping is available for an additional fee.

International customers receive combined shipping on auction and fixed-price purchases. Rates are determined by location.

Both domestic and international buyers will also have the option to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


What do I do if there is a problem with my COMC Auctions purchase?

Please contact auctions@comc.com if you experience any issues with your purchase.


I just bid on an item. Can I cancel my bid?

A bid is a commitment to purchase an item at that price. If you entered an incorrect amount when bidding, you may retract your bid only if you enter the correct bid immediately following the retraction. Any bidder who cancels a bid for any other reason will be permanently blocked from purchasing from COMC and reported to eBay.


Am I charged customs fees if I’m purchasing from outside the US?

When a package ships internationally, it may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Buyers are responsible for paying these additional costs. COMC is unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.


Can I return or exchange an item I purchased?

Returns are only accepted on the rare occasion that an item was misrepresented in the auction listing. Please carefully review the item’s full description and high-resolution images to ensure your satisfaction prior to bidding.

Buyer’s remorse is not a valid reason for returning an item.

Returns made within our stated policy must arrive back in the same condition they were received.


If I win an item on eBay, can I have it transferred to my COMC account instead of having it shipped?

COMC customers will be able to instantly transfer items won at auction by checking out on COMC. More information will be announced.


Other Questions?

How do I contact COMC Auctions if I have more questions?

Email us at auctions@comc.com with any questions you have and we will be happy to assist you.

Stay Connected! Here’s What You’ve Missed on Social Media..

We entered 2019 with a vision: We wanted to bring COMC to the forefront of the most popular social media circles within the trading the card hobby and continue our goal of globally uniting collectors. In doing so, we wanted to connect and engage with current and past COMC members and users, and introduce our service to a new wave of collectors who may have heard of us, or saw our cards on eBay, but were unfamiliar with who we were and the features we offer on our platform.

Over the past 10 months we’ve tailored our social media content based off of feedback from our followers. Our followers told us that they wanted more transparency, such as which players sell the best, what super high-end items have sold recently on COMC, and how to use our service. In response, we’ve created recurring series on Instagram and Facebook tailored towards flipping successes and top selling players of the week.

Not the least bit surprising, we’ve also found out that collectors simply want to see cool and unique cards fill up their timelines! With that, we’ve found new opportunities to get some of the more unique and trending cards from our consignors in front of more buyer’s eyes than ever before.

If you’re not following us on social media, here’s what you’re missing out on:

Instagram:

Recent Inventory Drops 

A sneak peak at some of the most desirable recently added cards to the COMC Marketplace featuring top selling and current trending players.

Top Selling NFL Players of the Week

Sundays in the Fall & Winter are not just packed with sports – they’re also the busiest day of the week for buying and selling trading cards. In this weekly series we crunch the numbers and show our followers who in the NFL sold the most items for week, and recommend some items worth considering!

COMC to eBay Flip of the Week

COMC Members know that there is no better way to buy cards than with a COMC account. There’s also no easier way to flip cards online! In this weekly series, we showcase the top flipping success of the week by showcasing an item that was bought on COMC that later sold via eBay for a huge gain!

Twitter

Monday Morning Discussion

We kick off every week with our Monday Morning Discussion, where we pull no punches and ask the hard-hitting questions about the hobby and the world of sports. One of our recent more fiery discussions was regarding limited release products and how they can be better allocated among collectors:

Our Favorite Rookie Cards

Earlier this year we replaced the #DailyCheckout with our new daily afternoon series “Our Favorite Rookie Cards”. This series gives us the opportunity to feature hot new rookie cards, and reminisce to the cards of yesterday either captured the hearts of the hobby, or stand out for their tremendous set design.

Facebook

Weekly NFL Pick ‘ Em Contest:
Win $20 COMC Credit!

Each week we pit our followers against one another in an epic 100+ player NFL Pick ‘Em contest. If you can pick a winner and get closest to the tie breaker, we have $20 COMC Credit with your name on it!

This is just a small taste of the type of content that you can find across all of our social media pages. We didn’t even have time to get into the other contests & giveaway that you can catch on a regular basis across all three platforms (hint hint).

We’re always open to suggestions for the type of content you’d like to see, so feel free to drop a comment below with your thoughts and suggestions!

Catch COMC in California at Trade Fest II!!

Hello COMC Nation!

We’re happy to announce we’ve added another stop to our upcoming shows calendar! Later this month on October 25th & 26th you’ll be able to catch us at the Santa Monica Civic Auditorium for Trade Fest II hosted by The Bullpen!

We had a fantastic time at the first Trade Fest event and can’t wait to return! Our team will be available both days to accept your drop-off submissions and answer any questions you may have about our service!

Prepping your drop-off consignment:

Here are some helpful tips in order to have a quick and easy drop-off experience:

  1. All submissions must have complete and accurate printed paperwork by using our Submission Wizard
  2. Ensure your submission is packed securely.  We strongly recommend one row boxes instead of multi-row boxes (such as 1600ct or 3200ct).  For large submissions, multiple single row boxes can be used, labelled 1 of X, 2 of X, etc.
  3. Please allow up to five business days for consignments submitted at Tradefest to reach our Redmond, Washington headquarters.

As always, we are more than happy to answer any questions you have about COMC. Our Customer Service Team is available at staff@comc.com to answer any questions you may have leading up to the event.

Service Update: Internet Sales Tax Legislation Changes

What’s Changing on October 1st, 2019: 

Last year, the Supreme Court voted to remove the requirement that online retailers must have a physical presence in a given state in order for individual states to impose sales tax obligations on a retailer. Since then, states have begun to adopt and implement this legislation. While these laws are still relatively new and will continue to expand and evolve over time, COMC will comply with any states requiring us to collect states sales tax on incoming payments from customers that reside within that state.

In accordance with this new legislation, COMC will calculate, collect, and remit sales tax for all incoming payments received from customers residing in the following states starting on October 1st, 2019:

Ohio
Kansas 
South Dakota
Texas

COMC will calculate, collect, and remit sales tax for all incoming payments received from customers residing in the following states starting on October 7th, 2019:

Arizona
Idaho
South Carolina
Tennessee
Virginia

Earlier this year in April we published a similar update for 29 other states. You can read that service update here.

We expect that more states will continue to be added to this list in the coming months and will continue to provide updates as needed.

Tax-Exemptions

For tax-exempt and non-profit organizations with a sales tax exemption certificate, or businesses with a resellers permit, please contact staff@comc.com with  documentation so that our team can ensure that your account is not charged sales tax going forward.

Make a Trade! 

Sell Items to Earn COMC Credit to Buy the Cards You Want Without Additional Sales Tax

With this new Sales Tax Legislation, COMC is only required to collect sales tax on incoming payments from customers in states that have adopted these new laws. Store Credit earned through selling items on COMC is not taxed.Whether you’re selling items that you submit for consignment, or flipping items you bought on the COMC Marketplace, sales tax is not applied to purchases made with Store Credit you earned from the sale.

This is an enormous added benefit that you’ll only find on COMC to the already abundant reasons that you should be selling your trading cards and comic books through our service. By doing so, you’ll not only save the time and hassle of doing the work yourself, but you’ll now save by not paying sales tax for the items that are purchased on COMC.

If you have any questions or comments regarding these changes, our friendly Customer Service Team will be more than happy to assist! Thank you.

– The COMC Team 

The State of the Hobby – By Tim Getsch

NationalSince 2007, I have attended every National Sports Collectors Convention.  It provides me with an opportunity to get a pulse on how the industry is evolving. This year more than ever I sensed a noticeable shift. The convention was more crowded than I have ever seen. I was frequently peering over someone’s shoulder just to get a look at a table. It was encouraging to see the hobby booming, and I couldn’t help but reflect on why the industry has seen such growth.

Sports are enjoyed in many ways. Some fans travel coast to coast to cheer on their team at the big game. This is done to share the special moments, in both success and defeat, with the players we love. But we don’t have to be there to feel that way. When we have a player’s cards, they become a part of us. When they fail, we do. When they succeed, we feel the triumph. That’s why sports card collecting is the ultimate celebration of sports. They help us feel closer to our players, living the special moments with them.

One of the most noticeable changes I saw at the convention this year was that both the attendees and the dealers were getting younger.  There was a healthy representation of all age groups. This is particularly exciting because it indicates the hobby’s strength and increased prosperity for years to come.

Unfortunately, the growth of the market and the potential for individuals to make money within it has incentivized some people to find ways to cheat the system, especially through unethical card alteration in an attempt to turn a profit. Thanks to the efforts of several passionate people in our hobby, the extent of this practice of alteration is starting to be uncovered.

What is COMC doing about this?
Recently it was brought to our attention that some cards that were for sale on COMC or that had been sold by COMC may have been altered.  Within 24 hours, we began an internal investigation and locked items as well as user accounts related to this investigation. This investigation is ongoing, and we do not have an estimate for when it will be completed.

COMC will be offering a full refund on any item that is discovered to have been altered. We want to stress to our customers that we are actively auditing every product that has been sold or that is currently for sale in our known records for signs of alteration. If a product has been found to be altered, we will be directly contacting the affected customers to offer refunds if they would like to return the item.

Since our inception our brand promise has been to be the “The Safe and Easy Way to Buy and Sell Cards”. As part of this promise, we are continually investing in the improvement of our various technologies, procedures, and policies that will create the proper safeguards for our customers. We will be adjusting our policies and procedures to make it harder for altered items to get onto COMC. This starts with, but is not limited to, strict penalties for fraudulent activities on our platform.

How you can help?
Report any fraudulent item in the hobby by sending an email to blacklist@comc.com with the information below.

  • Description of the item with a link to the listing if available
  • Description of the issue(s) with the item
  • Grading certification number, when applicable
  • Serial number, when applicable
  • If Altered: Before and after photos of the item showing clear evidence of alteration
  • If Counterfeit:
    • Photos of the item showing clear evidence of counterfeiting
    • Photos of authentic copy of the item, when possible

If the item is actively for sale on COMC please include the COMC Item Number in the subject so that we can be sure to investigate the item as quickly as possible.

Cards we can verify as fraudulent based on the details provided will be added to our database to help ensure that they are never allowed to be sold on COMC.

Cancellation of the Premier Event

To allow us to focus on our investigations and improving our systems, we will unfortunately be canceling the Premier Event that had been scheduled for this month. We were looking forward to this event to offer buyers a new way to shop for some of the best the COMC marketplace has to offer, but we feel it’s right to take a step back at this time so we can strengthen collector confidence in the hobby.

Summary

At the forefront of the industry, COMC is uniquely positioned to make the biggest impact in uplifting the hobby we know and love by being the Safe and Easy Way to Buy and Sell Cards. We are excited that we have an opportunity to make the hobby even safer and more enjoyable for our customers. These additions along with other new upcoming features are going to take our platform to the next level and create a secure and truly special experience for the entire hobby. The future is bright for collectors. We can’t wait!

Tim Getsch
COMC.com Founder & CEO

Labor Day 9/2/2019 – Limited Customer Service Support

laborday

Happy Upcoming Labor Day!

In observance of the Holiday, we will have limited customer service support by email only next Monday, September 2nd. Our team will not be available to answer phone calls, though you can always leave a message and we will get back to you as soon as possible.

We will return to the office on Tuesday (9/3/19) ready to help with any questions or concerns that you might have requiring our Customer Service Team’s assistance.

Thank you very much for your consideration and have a great weekend everyone!

The COMC Summer Sale is Coming July 31st – August 4th!

Beat the Heat and Join Us July 31st – August 4th for the COMC Summer Sale!

Can’t make it to the The National Sports Collector’s Convention in Chicago this year? We’re bringing the deals online with the COMC Summer Sale!

Starting on July 31st, you’ll find incredible deals all across the COMC Marketplace on your favorite teams, players, and sets.

Buy Now & Ship Later!

One of the biggest advantages of having a COMC account and shopping with COMC Credit is that you can instantly purchase items when you find them and ship everything all together at any time in the future!

When you buy items with COMC credit with your COMC account, they stay safe and secure in our warehouses until you’re ready to request shipment for them. You can buy items throughout our Summer Sale and request shipment for your items next week, next month, or even next year! You pay shipping just once, regardless of how many items you buy.

Don’t Ship it – Flip it!

Perhaps you found an amazing deal on a sale item, but don’t collect that particular player. You know the card is worth way more, so why not buy it now and flip it later?

With a COMC account, you can purchase an item on sale and instantly give it a new price. When the item sells, you receive COMC credit, without ever having to take possession of the card!

Thousands of cards are being flipped daily on the COMC Marketplace, but this benefit is exclusive only to COMC Members! If you’re not already a member, register your free account today

COMC @ The National Sports Collectors Convention July 31st – August 4th

Get Ready, Chicago!

COMC is Coming to Town!
July 31st – August 4th

We are excited to announce we’re returning to Chicago for the 40th Annual National Sports Collector’s Convention and looking forward to being back in the Windy City!

Here are a few things that you can look forward to at our booth:

  • Premium Processing Special
  • Spin-to-Win Prize Wheel
  • Limited Edition COMC T-Shirt Giveaway
  • Consignment Drop-off Center
  • COMC @ Instagram Trade Night

The 2019 National Sports Collector’s Convention will be hosted at the Donald E. Stephens Convention Center.

COMC’s booth will be in the heart of the showroom floor within the Corporate Pavilion at booth #624

Premium 1-Week Service:|
$1.00 per card

We heard your feedback, and our goal is to get your items up for sale as quick as possible.

Save on the cost of shipping and catch this processing discount by dropping off your submissions directly at the COMC Booth!

Restrictions: Standard add-on fees apply. Applicable only to consignment submissions received in-person at the 2019 National Convention.

Limited Edition T-Shirt Giveaway Bonus!

Do you like COMC-branded swag? COMC members now have a chance to score one of three exclusive COMC T-shirts!

Here’s how you can nab yourself a piece of our
Gem Mint Apparel:

  • Drop off a Premium submission of at least 100 items.
  • Drop off a Select or Current-Year Select Submission of at least 200 items.
  • Land on specially marked prize slots on our Spin to Win Wheel!

Restrictions: While supplies last. One T-Shirt per account may be earned.

Stop by our booth once a day and spin the COMC prize wheel for a chance to win instant prizes or be entered into drawings for your chance to take home up to $500 COMC Credit, high-end trading cards featuring Chicago sports legends, and much more!

In order to spin, you must be a COMC Member! If you’re not already a member, registration takes just a minute and is 100% free.

Spin to Win These Great Prizes:

  • Instant Winner: Receive $5, $10 or $25 COMC Credit instantly to your COMC account!
  • Instant Winner: Score one of three Limited Edition COMC-Branded T-Shirts.
  • Store Credit Drawing Entry: Receive entry into a drawing to win $100, $250, or $500 COMC Credit to your COMC Account.
  • Chicago Style: Receive entry into a drawing to win one of three high-end trading cards featuring Chicago sports stars and legends!
  • Free Shipping: Win free shipping on your next COMC order!

Drop-Off Submission Information:

Our booth is your drop-off destination for consignment submissions all throughout The National. Save on the cost of shipping by handing your next submission directly to us!

To speed up the process, please pack your items securely for shipment and print your submission paperwork in advance. We will have computer stations with printers set up for consignors to use at the show, but keep in mind that these stations may be in use during peak show hours by others.

Important Change Regarding Basic Submissions:

This year we will be introducing a 1,000-card limit per person for drop-off submissions consigned through our Basic-level (2-month) service. This cap only applies to our Basic service and only for submissions at The National. There are no card limits for submitting your items through our Current-Year Basic, Select, Current-Year Select, or Premium services.

Submission Due Dates Throughout The National:

With so many members of our team traveling with us to represent COMC at The National, our teams back home are a bit short-staffed. For that reason, all Select, Current-Year Select and Premium due dates that normally would have fallen between July 31st and August 4th will receive an August 5th due date.

COMC Founder and CEO Tim Getsch looks forward to the National every year so he can meet with our customers and members of the trading card community and hear their feedback, ideas, and the experiences they’ve had with our services.

If you’d like to take some time to sit down with Tim for 30 minutes at the show, email us at timewithtim@comc.com and we’ll get you scheduled. In your email, include your dates and times of availability as well as any topics you wish to discuss. Please send your meeting request no later than Thursday, July 24th.

COMC is proud to announce that we are an official sponsor of Instagram Trade Night hosted by CardCollector2! If you weren’t aware, instagram is home to one of the fastest growing communities in the trading card hobby, and we’re thrilled to be a part of it!

We will be meeting with our Instagram followers, accepting your drop-off consignments, offering demonstrations of our service, doing giveaways, and much more at our table at Instagram Trade Night.

Because this event is exclusive to members of the Instagram community, we can’t publish details on where the event will be held, but you should be able to get in on the action by following either CheckoutMyCards or CardCollector2 on Instagram! We’ll see you there!