Happy Holidays! Limited Customer Service for 12/26/16 & 1/2/17

Hello COMC Nation!

We hope that you have a joyous Holiday and a Happy New Year! This time of year is the perfect time to spend with loved ones. With that being said, we will have limited customer service on 12/26/16 and 1/2/17 in recognition of the Holidays. While our phones will not be set up to take calls on those days, we will be available to help out via email if you require immediate assistance.

So this Holiday season, be sure to watch a festive film (we recommend Jingle All The Way!), drink a bit too much eggnog and spend that newly acquired Holiday cash on that card that’s been on your watch list all year long!

santa

 

Black Friday Deals are Live!

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Happy Black Friday COMC Nation!

We have seen a frenzy of sales already to kick off Black Friday through Cyber Monday weekend on COMC!  With our consignors slashing prices on millions of items, cards are changing hands at a whirlwind pace today. To better assist your experience this weekend, we’ve extended our Customer Service support to be available on the 26th and 27th by email only.

Be sure to take advantage of our Black Friday Deals through Monday, November 28th, 11:59pm PT. Whether you’re a buyer or seller, we wanted to remind you of all of the promotions we are running:

 

  • Free Sales Promotions for Sellers!
    • Be sure to take advantage of the free sales promotions that are available from within your Promotions Manager page. There is still time to set up your Black Friday weekend and Cyber Monday sales!

 

  • Free Shipping on all orders of 20+ cards!
    • Orders of  20 or more items purchased on COMC and shipped Black Friday through Cyber Monday will be eligible for our free Black Friday shipping promotion. (all non-qualifying shipments of 20+ cards will instead receive a $3.99 discount, a $4.99 discount for international orders. Orders going to Canada will need to pay the delivered duties paid fee.)
  • Scratch to Win Cards in every standard shipment. One in every four cards is a winner!
    • Scratch to Win Cards are redeemable on our site for a chance to win up to $100 on COMC STORE CREDIT
    • Ordering just a few cards? Get one chance to win!
    • Buying more? Get one scratch card for every 20 cards in your order

COMC Nation! This will be our biggest and final promotion of 2016! Be sure to take advantage of these great specials and have a fantastic weekend!

COMC at the 52nd Sportcard & Memorabilia Expo

We are proud to announce our attendance at the 52nd Sportcard & Memorabilia Expo on November 11th (12pm to 9pm), 12th (10pm to 6pm), & 13th (10pm to 5pm) in Mississauga, Ontario.

Visit us in at Booth #501a (same location as the Spring Expo, 2016) where we will be happy to answer your questions . There will be free giveaways for everyone who stops by – one per person per day – as well as store credit draws and more gifts for all registered COMC users – while supplies last.

We will also be accepting drop-off submissions so you can save on the cost of shipping. Please read the requirements below…

  1. a) If possible, use the Mississauga, ON – Sportscard & Memorabilia Expo drop off location on step 5 of the Submission Wizard to expedite processing.
  2. b) Ensure your submission is packed securely.
  3. c) There is a 5000 count batch limit.  Additional batches are accepted but will be processed at the conclusion of the previous batch.
  4. c) Ensure your account is funded to pay for processing.  Submissions received with insufficient funds will be placed on hold with no due date until the account is in good standing.  This will allow our staff to prioritize processing during this busy season.

We are looking forward to seeing you at the largest hockey card trade show in the world.

For more details on the Toronto Fall Expo, check out http://sportcardexpo.com/

COMC.com Scheduled Maintenance 10/22/16

Hello COMC Nation!

We will be having scheduled maintenance starting this Saturday, October 22nd at 11pm (PST), lasting until approximately 7am the following morning. We may have some smaller outages between today, Thursday, October 20th, and Tuesday, October 25th.

If you require assistance while the site is down, please contact staff@comc.com .

COMC va à L’Anit-Expo le 1er Octobre et 2

Bonjour, Nation COMC. We are pleased to announce our attendance at the L’Anti-Expo, 6th Edition in Montreal, Quebec on October 1st & 2nd, 2016. Visit us at our booth. As always, we will be happy to answer your questions.

We will also be accepting drop-off submissions so you can save on shipping.

In addition, COMC will offer free giveaways (one per person per day while supplies last). All registered COMC users can enter their name into our store credit draws.

Want more chances to win? For every 20 “pack fresh” decoy cards you drop off at our booth, we’ll enter your name again to improve your chances to win multiple times (maximum 5 additional entries).

For more information on L’Anti-Expo, check out http://www.antiexpo.com/en/

Labor Day 9/5/16 – Limited Customer Service Support

laborday

Hello COMC Nation! Labor Day is next Monday (September 5th, 2016) and after a whirlwind summer of new feature implementations, expansive growth and excitement for both buyers and sellers, we’re sure you’re all looking forward to a long weekend.

While we will not be set up to take phone calls on Monday in honor of Labor Day, we will have limited customer service support by email. We will return to the office on Tuesday at which point our customer service team will be fully staffed and ready to help!

We hope everyone will make the most of the winding down of summer, maybe with burgers, hot dogs, and some pleasant company. Thank you very much for your consideration and have a great weekend everyone!

COMC @ The National Sports Collector’s Convention 2016 Recap

Hello, COMC Nation!

What a whirlwind the last two weeks have been! It goes without saying that this year was by far the BEST National Sports Collector’s Convention yet for COMC. This year we saw eight COMC staff members make the cross-country trek to Atlantic City, New Jersey for the 37th Annual National Convention. This year COMC had a booth in the corporate area with the likes of Upper Deck, Panini and Topps.

Over the course of our five days at the convention, we met with hundreds of members of the COMC Nation who shared their thoughts, suggestions, and feedback with our staff! We also provided nearly two thousand 300-count boxes for collectors to fill up at the hundreds of booths around us. Even though we opted not to run a National Convention processing special this year, we accepted nearly a thousand pounds’ worth of consignment submissions. That’s a staggering amount of cards!

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Tim and Steve share a laugh with a long-time COMC consignor

In lieu of a processing special, this year we opted to run daily store credit giveaway drawings three times a day for a total of $400 a day, as well as a Grand Prize drawing of $500 at the conclusion of the Convention! All those in attendance at The National who had a COMC account were eligible to enter, and those who didn’t have a COMC account…well, let’s just say a lot of accounts were created! We ran four computer stations at our booth for convention-goers to browse the COMC marketplace, sign up for or manage their accounts, and even print their submission paperwork on the spot.

In their admittedly sparse downtime, our team was able to enjoy the sights and sounds of Atlantic City at night. Under the hot summer sun, they toured the Boardwalk, enjoyed popular local restaurants such as Kelsey’s (Soul & Comfort) and Angelo’s (Italian), and tried their luck at the local casinos!

We want to thank everyone who stopped by our booth and contributed in making this year’s experience at The National the best one yet. We’ll be back next year in Chicago from July 26th-30th, 2017 for another great convention, and we hope that you’ll consider heading to the Windy City with us! No matter what you collect, there is nothing quite like the experience that is the Sports Collector’s Convention.

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Like the photos in this blog? You can view all of our National Convention photos on our Facebook Page!