COMC at the National Sports Collectors Convention

We’re just 2 weeks away from the biggest event in cards: the 37th Annual National Sports Collectors Convention in Atlantic City! The National is our favorite time of year to experience what’s happening in the hobby, meet face to face with our loyal customers, and spread the good news about COMC. This time around, we’ll be set up in the corporate area at booth #1432, directly across from Leaf Trading Cards.

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Where’s Waldo?

Stop by our booth to say hello to Tim and team, grab a free 300ct box, and take advantage of the following promotions.

STORE CREDIT GIVEAWAYVi
3 drawings each day, Thursday thru Sunday
1pm – (3x) $25 Store Credit
3pm – (3x) $50 Store Credit
5pm – (1x) $25, (1x) $50, (1x) $100 Store Credit

GRAND PRIZE – Sunday, August 7 at 5pm (drawn from all entries) – $500 Store Credit

TO ENTER: Visit us at Booth #1432 and ask any COMC representative for your entry ticket. Fill it out with your name, COMC username, and email address and drop it in the entry box.

We’re resetting the drawing box at the end of each day, so for your best chance to win, come by every morning and drop off your daily entry.

One entry per person, per day. Entrants do not need to be present to win. Good luck!

eBay
Some of our more seasoned consignors may have noticed we’re not offering a processing special this year. Due to our recent eBay integration, our growing team has been working incredibly hard to fulfill orders and keep happy customers. To do this, we need to keep our energies focused on quickly depositing submissions and shipping orders. We hope you’ve noticed the increased sales, which are up over 70% across our inventory!

Consignment Drop Off
As we do every year, COMC reps will be there to take a load off your back. Consignors can drop their submissions off at our booth to save you the expense of shipping your submissions back to Redmond. Just bring your cards by with the paperwork and you’re all set. If you forget your submission form or find some cards at the show you want to submit, no problem! We’ll also have computers, a printer, and free 300ct boxes at our booth.

Time with Tim
Our CEO, Tim Getsch, is once again at our booth and available to meet with you. If you’d like to sit down with him for 30 minutes, email us at timewithtim@comc.com to schedule a time slot. Please include in your email the dates and times that will work best for you and any topics you wish to discuss.

While Tim will be available to meet outside of scheduled Time with Tim, if you do plan on scheduling a meeting, please submit your request no later than Thursday, July 28th.

We’re really looking forward to the show and hope you’ll come by and say hi. We can’t wait to see you at booth #1432. Until then, happy collecting!

– The COMC Team

COMC Shipping Update

At the beginning of this year, USPS implemented a shipping rate increase across all of their major services. After analyzing our shipping rates, which we haven’t touched in the last 4 years, we made some adjustments that will allow us to provide faster shipping times. We are also officially announcing some new shipping services to help our Canadian customers. Additionally, we will now provide estimated delivery dates for each shipping service based on your location to help you choose the best option for your orders.

Domestic Orders

Starting today, Domestic flat rate shipping costs $3.99 using our Economy service. For faster delivery, you can purchase USPS Priority shipping for $9.99. Economy and Priority shipments take an average of three business days to package and ship. Please note that orders that exceed 50 cards may take up to one week to package and ship. If you’d like your Economy or Priority order to ship in one day, you can select Economy Rushed or Priority Rushed for $0.25 per additional card. USPS Express, our fastest shipping service, is shipped the same day if your order is placed by 10:00 AM PST. The cost of USPS Express is $29.99 for your first item plus $0.50 per additional item.

Orders to Canada

In Canada, you can now avoid the hassle of dealing with customs by shipping through Canada Post. Because we regularly drive shipments across the border, we now charge duties when you place your shipment request, alleviating you of any surprise fees while eliminating the provincial tax and Canadian Border Service Agency handling fees. If you placed orders with us over the past six months, you may have received your shipment via Canada Post with duties paid. We will not retroactively charge duties for past orders but we will collect it on all future shipments placed through Canada Post.

Canada Post orders placed before 11:59 PM PST each Tuesday are either shipped from our Canadian office later the same week (for rush service) or the following week (for non-rushed service). Economy flat rate shipping, using Canada Post Lettermail, costs $4.99. For larger orders and those that exceed $50 in value, we recommend upgrading to Regular Parcel, which provides you with a tracking number so you’ll always know where your package is. To use our fastest Canada Post option, select Xpresspost. USPS Priority Express International is also available to Canadian customers for $51.99 for your first item and $0.50 per additional item.

Please note: All Canada Post options factor in the CAD/USD exchange rate and may fluctuate based on the current value of each currency.

Other International Orders

For our international customers outside of Canada, Economy flat rate orders cost $4.99. Tracked and expedited services are also available using USPS Priority and Express. We are also working on some more budget-friendly tracked options for our international customers, so stay tuned to the COMC Blog for more updates.

To view shipping rates for your specific location, check out our Shipping Estimator Tool.

Thank you for your continued business and happy collecting!

The COMC Team

Canada Post Potential Work Disruption

As you are likely aware, Canada Post services may experience a disruption as early as July 2 while they are in the midst of negotiations with the Canadian Union of Postal Workers. In the event of a work disruption, COMC will reduce the shipping options available to our Canadian customers.

Canadian customers who place a shipping order during the work disruption will be presented with the following shipping options:

  • FedEx Ground – sent from our Burnaby, BC location
  • Economy – held at our Burnaby, BC location until Canada Post resumes operations
  • Local Pickup* – held at our Burnaby, BC location for customer pickup

*Note: Local Pickup will NOT be available on the Upper Deck e-Pack website. If you have cards on the e-Pack website you would like to have shipped to our Burnaby location for local pickup, please transfer them to your COMC account and submit a shipment request on COMC.com.

Should the work disruption occur, we strongly recommend our Canadian customers take advantage of COMC’s unique service which allows customers with a COMC account to buy over time and ship everything together in a single shipment when Canada Post resumes operations. If you do not yet have a COMC account, sign up for free here.

Canadian sellers: You can either drop your consignment submissions off at COMC Canada in Burnaby, BC or use alternative carriers such as UPS, FedEx, and Canpar. There will be no service delays for cards stored remotely in Canada purchased by non-Canadian residents.

Orders that are in the Canada Post system during a work disruption will remain in their system until Canada Post resumes operations. Please anticipate delays in delivery times for these orders.

In the meantime, we encourage you to visit www.canadapost.ca/update to read about the latest developments and sign up for email updates.

If you have any questions, we’re here to help! Contact our Customer Service at staff@comc.com or 1-800-517-3540.

Thanks,

The COMC Team

Spring Cleaning Sale is On!

It’s here! The COMC Spring Cleaning Sale starts today and millions of cards are significantly marked down. Our sellers have planned some awesome sale promotions this time around so now is the time to stock up on cards of your favorite players and teams. In addition to the deep discounts, we’re also offering a COMC member exclusive FREE SHIPPING promotion! Read on to learn how you can get free shipping on 20 items or more.

Please remember that the Spring Cleaning Special free shipping option is ONLY available to COMC Members who purchase using COMC Store Credit, and does not include cards purchased in the advanced reseller mode. To place your shipment request, follow these steps:

  1. Log in to your COMC account. If you do not have one, sign up for a free account.
  2. Purchase store credit for your account.
  3. Purchase items with store credit, either with the Buy Now option or by adding items to your cart.
  4. Request a shipment of the cards from your inventory manager using our “Special” option.

Happy Collecting!

The COMC Team

Coming Soon to eBay – COMC

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Who wants to sell more cards?

For nearly 5 years, our sellers have enjoyed the ability to cross-list their inventory on Amazon, and COMC quickly became the #1 seller of trading card singles on the Amazon marketplace. Get ready, because starting today, we’re about to do the same with eBay.

COMC sellers can now easily have their cards listed in the COMC_Consignment eBay Store by opting in to List on eBay beta.

List on eBay (BETA)

We want our sellers to have an opportunity to try out the new List on eBay option for free, so during the List on eBay (BETA) period, you can have us list your port without any per-item listing fees. By turning on the List on eBay (BETA) option, you’re agreeing to automatic 20% off offers when an item sells on eBay, just like with Amazon.

While you’re enjoying an increase in sales on eBay, we’re going to monitor the sales to help us finalize a brand new commission structure which introduces a Final Value Fee on every sale to better support high end cards. That means you’ll earn the same amount of Store Credit from an eBay sale as you do from a COMC sale. Additionally, our current 20% Cash Out fee will be significantly reduced and even eliminated, in some cases. We’ll announce more details as we get closer to the end of the beta period.

How to opt-in

If you’ve already opted in to List on Amazon, you don’t need to do anything to List on eBay. You already agreed to take 20% off offers when items sell on Amazon, so we opted you in to List on eBay (BETA).

However, if you don’t currently have the Amazon option turned on:

  1. From your Dashboard, go to your Account Menu and select Profile & Options
  2. Scroll down and look for List on eBay (BETA) and Amazon
  3. Click on the radio button that says “Yes – I will accept 20% off offers from eBay and Amazon”

That’s it! Throughout the coming months your cards will gradually be listed for sale in our eBay store in addition to Amazon and COMC.com.

Note: As we’re ramping up, you may notice many of your cards aren’t listed on eBay right away. We’re actively working on trimming many of our descriptions down to fit eBay’s maximum 80-character requirement while still retaining the important searchable terms. We appreciate your patience as we make our descriptions more eBay-friendly. And don’t worry, the descriptions you see on COMC.com won’t change.

To keep things simple at first, items for sale on COMC will be Fixed Price listings on eBay. After everything is in place and running smoothly, you can expect to see additional options like Best Offer support, eBay auctions, and customizable listings.

We anticipate those of you who list on eBay will see a significant increase in your sales volume. When you expose your inventory to eBay, your cards will be seen by a whole new group of buyers who have not yet learned about the tremendous benefits of shopping on our site, like the ability to buy over time and combine purchases into a single shipment. Not only will we provide eBay buyers with our industry-leading customer service, we’ll also include marketing material in their shipments to educate them about COMC.

So head on over to your Profile & Options and turn on the List on eBay (BETA) and Amazon option. We’re thrilled to take this next step with you and can’t wait to see how listing on eBay helps your cards find a brand new market of collectors.

The COMC Team

 

COMC’s Spring Cleaning Sale

Happy Spring everyone! This has been a busy year for us at COMC and we have quite a few exciting things coming up. But first, we want to announce our Spring Cleaning sale, a great chance for you to take advantage of significant markdowns while our sellers clear out some stock and make room for more inventory. So hop onto comc.com between June 3rd and June 5th for great deals on millions of cards!

Free Shipping

COMC members can receive FREE shipping by placing a shipment request of 20 or more items and selecting the Spring Cleaning Special shipping option. Due to the high volume of orders during the Spring Cleaning Sale, domestic customers should expect their Spring Cleaning Special shipment to arrive near the end of June. International orders may take up to an additional month.

Note: The Spring Cleaning Special free shipping option is ONLY available to COMC members who purchase items using COMC Store Credit and place a shipment request on June 3rd-5th. If you’re not already a COMC member, head on over to register for your free account.

Sellers

This year, create a Spring Cleaning Sale Promotion for only one penny! In addition to the reduced listing fee, we’re waiving the normal 3% final value fee on the items you sell. You can configure your sale today. Just sign in to your COMC account and go to your Promotions Manager to get started.

We hope you’ll join us this weekend for one of our biggest sales of the year. Happy collecting!

The COMC Team

COMC Closed for Memorial Day

file8111275178613Hello Everyone! Memorial Day is next week, and for this reason:

Customer Service will be closed Monday, May 30th & will reopen Tuesday, May 31st

If you need to contact us over the holiday, please email us at staff@comc.com or leave a voice mail message at 1-800-517-3540.

To all who served our great country, past and present, we are grateful for you and thank you for your service!