We’re Hiring!

We are looking for a few good people to add to the COMC Team.  Are you looking for a fun job, working with fellow collectors, for a company that’s going places?  Do you know someone in the Seattle area who would be a great fit?  All interested parties should email their resume to hr@comc.com.  If you refer someone, have them mention you, and if we hire them to a long-term position we’ll thank you with $250 in store credit!

Identification Specialist 1

Do you know the difference between a refractor and an X-fractor?  Can you identify a short printed card?  Could you tell a parallel from the base set?  The Identification Specialist will help us to accurately sort, identify, and list sports trading cards. Our ideal candidate will be passionate about collectible sports cards and have an exceptional attention to detail. Familiarity with computers & 10-key / data entry is a strong plus.

Responsibilities:

  • Sort received inventory, and add condition notes accurately where required
  • Identify unlicensed, unsupported, counterfeit, altered, or suspicious inventory
  • Identify the catalog information for many thousands of trading cards each week with the aid of a sophisticated computer system
  • Correct or update database information where appropriate
  • Maintain excellent communication within the identification team
  • Review work at all stages to ensure accuracy
  • Maintain accurate records of all activities

Qualifications:     

  • High school diploma, GED, or equivalent training and experience
  • Extensive knowledge of collectible cards is required. Individual must possess functional knowledge of diverse collectible card brands (including but not limited to Topps, Upper Deck, Panini, Leaf, Fleer, Donruss, Bowman, Goudey and other sports and non-sports brands)
  • Strong computer skills required; knowledge of Microsoft Access a plus
  • Strong 10-key and data entry experience
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $12-14/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Processing Team Member

This full-time position will help us to accurately sort, identify, scan, and organize our incoming inventory.   Our ideal candidate will be focussed, observant, self-directed, and passionate about all types of collectibles.  Processing Team Members deal directly with incoming customer consignment items and coordinate efforts using a sophisticated computer system.

Responsibilities:

  • Ability to stay on task for extended periods
  • High visual attention to detail
  • Excellent interpersonal skills
  • Maintain two-way communication within the identification team
  • Review work at all stages to ensure accuracy
  • Identify and help to investigate issues
  • Maintain accurate records of all activities
  • Help with projects for other teams as needed

Qualifications:

  • High school diploma or GED
  • Supervisory experience helpful
  • Familiarity with sports and/or gaming cards a strong plus
  • Solid computer skills
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Order Fulfillment Team Member

This full-time position will provide warehouse support, assisting with all shipping activities in a safe, accurate and dependable manner.  Ideal candidates will have high attention to detail and dexterity to work quickly using both hands processing small, valuable items.

Responsibilities include:

  • Retrieve and process warehouse orders through a computerized system
  • Provide fast and accurate retrieval and processing of outgoing orders
  • Demonstrates delicate manual dexterity, handling small, fragile inventory with great precision and care over extended periods of time and at a swift pace
  • Report errors and missing inventory to shipping lead
  • Interpret and prepare invoices
  • Participate in the inspection and physical count of incoming and outgoing materials
  • Verify goods received against purchase orders or invoices
  • Maintain inventory, and handle items with care
  • Assist leads and managers in all organization projects

Desired Qualifications:

  • High School diploma, GED or equivalent training and experience
  • Familiar with sports cards, gaming cards, or collectible items preferred
  • Ability to multitask and excellent hand dexterity
  • Strong sense of urgency
  • Strong attention to detail
  • Strong interpersonal & communication skills
  • Positive work attitude and strong team player
  • Basic mathematical skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

 

Live from The National

Hi COMC Nation! Moe here, from the floor of the 35th National Sports Collectors Convention – it’s been a whirlwind few days in Cleveland and we’ve been super busy meeting and greeting so many members of the COMC Nation.

Steve and Jim at the COMC display case at the National.

Steve and Jim behind the COMC display case at the National.

Geoff talking to a few members of the COMC Nation.

Geoff talking to a few members of the COMC Nation.

Moe! Get off the ferris wheel!

Moe! Get off the ferris wheel!

We’re in town for 2 more days and we want to see as many members of the COMC Nation as possible, so drop by booth #459 and say hello, drop off your cards (we’re accepting submissions for the National special all weekend!), and remember to ask for the signup sheet for your free 1000 History Points.

Don’t think we forgot those of you who can’t make it to Cleveland this year – just share this blog post on Facebook and we’ll give you 1000 History Points, too! (Please include your COMC Username when you share the post. Doing so will make it easier for us to award you your points.)

Cleveland or Bust!

Hello COMC Nation! It’s almost here – the 35th annual National Sports Collectors Convention is just around the corner and we’re pretty excited to see as many people as we can during the week. We’ve got a few, last-minute announcements to make before we head to the airport, that we wanted to share with everyone.

We are accepting submissions!

It’s not a big surprise, sure, but we wanted to assure everyone that we will be accepting card submissions in Cleveland, including cards/boxes that qualify for this year’s “Lucky 7″ National Special. We’ll have our computers set up and our team will be able to walk you through the submission process – why carry those boxes of cards around when you can drop them off with us, right?

Free History Points!

With fewer COMC Challenges available, we know it’s been harder for members of the COMC Nation to earn history points – but, if you drop by our booth (#459 in the Corporate Area) and say “Hello!” (Or “Hi!”, or “What’s up?”…we’re flexible), we’ll have a sign up sheet where you can write down your COMC username and earn 1000 points…just for being social. Doesn’t get much easier than that, right?

Suggested List Prices

This has been such a hot button topic for awhile now…the COMC Suggested List Price Feature. Tim first introduced it at the Industry Summit in Las Vegas, last March.

We’re ready to introduce a beta version of the Suggested List Pricing Feature in time for the National show, and we’ll be giving demonstrations of how this great, new feature will work for our users. Be sure to drop by and see how we’re ready to shape the future of the hobby.

Note: As of Monday afternoon, Tim started running the code that activates the SLP feature, and some of our users will notice that the asking prices on some of their cards have been deleted, as a result. We apologize for any inconvenience in this.

Shift in Customer Service Capacity

Since Steve and Moe are going to Cleveland this year, we’re leaving Norbert to occupy the COMC Customer Service office by himself for 4 days. We’re pretty confident that Norbert is up to the challenge, but if you get our voice mail or a slower than usual response to your email, please be patient – For a few days, Norbert’s going to be busier than a 1-eyed cat watching 2 mouse holes.

A new member of the COMC Social Media family

It’s been a long time coming, but we’ve finally got our Instagram account up and running – you can follow us for all kinds of great and occasionally candid pics of the COMC team, in Cleveland and after! And, as well, you can also check out our Facebook and Twitter for #NSCC2014 updates all week long!

Meet the COMC Crew at the National Show in Cleveland

Hello COMC Nation! We don’t know about you, but we’re getting pretty excited about the upcoming National Sports Collectors Convention in Cleveland. We’re getting everything ready for this trip and we’re looking forward to meeting and talking to as many people as we can. Just to let you know, we’re going to be at Booth #459 in the “Corporate Area”, so be sure to drop by and say hello.

In years past, Tim’s made the time to sit down and speak to people, one-on-one. We wanted to let you know that if you wish to schedule a meeting with our fearless leader, please send an email to timewithtim@comc.com.

When can we pencil you in? Let us know!

When can we pencil you in? Let us know!

We’ll be scheduling meetings at the top of each hour, except noon (we love talking to folks, but lunch is nice, too) on Thursday, Friday, and Saturday. Meetings will be slated for approximately 30 minutes, give or take depending on the topics.

If you want to talk about COMC, the hobby in general, or anything else that’s on your mind, please send us an email with the topics you wish to discuss, and 2-3 possible meeting times that work best for you.  We ask that you have your requests in no later than Thursday, July 24th – after that we’ll get back to you with your scheduled “Time with Tim”.

And, as always, stayed tuned for the latest news and developments at our FacebookTwitter, and Google+ pages.

New Search is Live + Free Promotions & Free Shipping

The new search infrastructure that I mentioned in my last video is live, and it is now the default search. To compare it to our old search, you can simply check or un-check the Use New BETA Search checkbox. Note, the old search results may be a couple days out of date. We are measuring how fast updates appear with the new search infrastructure. If there are lots of promotions or other activity, it looks like it might take a couple hours to reflect all of the new prices.

UseNewBETASearchWe want to stress test the new search infrastructure, so please try it out. As an incentive, we are allowing sellers to run FREE Sale promotions for the next week, and we are also offering free shipping on orders of 20 or more items. Shipment requests must be submitted by midnight PST Wednesday, July 23rd. Items purchased from Advanced Reselling Mode are only eligible for a $3 shipping discount.

New Search Features
You will noticed that the filtering options offered on the left have changed a bit with the new infrastructure. It is now a LOT easier for us to add new search related features. You can expect to see new features light up from time to time over the next several months. This is some of the ground work for our new SRP.

Search Performance
Search results are consistently snappy. No more really slow searches. Also, the new search infrastructure has the ability to automatically scale up to support any level of demand (in theory). That is what we want you to test.

For the first time we have decoupled the search functionality from the rest of the website. This means that the database that tracks asking prices and ownership of items is no longer bogged down with all of the search requests. This is a big deal. Last Black Friday our database server was basically maxed out the entire weekend. Now we should be able to support more than 10 times the traffic and still have great performance.

Feedback
Let us know what you think of the new search. What search features would you like us to add?

Card #15,000,000 & The Modern Baseball Card Investor

TheModernBaseballCardInvestorAbout a week ago I got an email from Jeff Hwang, author of The Modern Baseball Card Investor.  I first met him at the Industry Summit in Las Vegas a little more than a year ago, and we had a really good conversation about the baseball card market.  His book is now done, and he wanted to send me a copy of it. I just got my copy in the mail the other day, and was pleasantly surprised with how well he described COMC.com in his Enhanced Liquidity section of the Introduction (pg 30-31).  eBay got a paragraph and we got nearly a full page.
JeffHwangAuto
Jeff did a great job of summarizing the difference between COMC.com and other sites.  It captures the essence of what has made us successful.

Here is an excerpt…

The online consignment site COMC.com has further enhanced the liquidity of lower priced cards by creating a centralized online exchange where all the cards listed online are in one physical location, and can be traded multiple times without being shipped.  Launched in 2007 as CheckOutMyCards.com, COMC.com allows users to submit cards to the company’s website in Seattle, where the cards are scanned front and back and listed online for a small fee, as little as 25 cents per card.

In contrast to eBay, where a seller typically incurs both eBay and PayPal fees for every transaction made, a seller on COMC instead receives store credit for the full amount of the sale, and pays a further cash-out fee only upon cash out – similar to the way a stock investor only pays a capital gains tax upon selling a stock, and not while holding.  Meanwhile, a buyer only pays shipping if/when he wants to have the physical item shipped; he can turn around and relist the item without incurring a shipping cost (the card is already located in COMC’s warehouse), or can otherwise save on shipping costs by waiting until he has acquired multiple cards.

As such, users can flip cards for profit on COMC.com without ever physically being in possession of an actual card, the same way a stock investor can trade stocks online without ever physically being in possession of a stock certificate.  But more importantly, the site dramatically improves the liquidity of low-priced cards by lowering the otherwise prohibitive transaction costs associated with them – most notably shipping costs, as well as the time it takes to list and sell and then ship such cards.

At the sports card and gaming collectibles Industry Summit in Las Vegas in March 2013, the company announced that it had listed it 10 millionth card, and had to that point shipped 3.6 million cards to 75 countries.

2000 Upper Deck MVP Pro Sign #IB - Isaac Bruce - Courtesy of COMC.com
Card #15,000,000
I thought it was fitting to announce that just today (writing this on Friday July 11th, 2014) we identified item #15,000,000 as 2000 Upper Deck MVP Pro Sign #IB – Isaac Bruce, deposited it in Fiber1’s account, Fiber1 put it up for sale, and I purchased it.

Not only have 50% more items been consigned with us since March 2013, we have also shipped 50% more items to buyers.  That is more than 5 million items shipped all over the world.

Thank you COMC Nation for making this possible!
 

 

 

Lucky 7’s for the National!

Hi COMC Nation! For the last few weeks, people have been watching their calendars and they know that The National Sports Collectors Convention is right around the corner. People also know that with the National, they’re going to see a COMC Processing Special announcement…they seem to go hand-in-hand, don’t they?

We’ve been working on this for a little while now, and it seems like the time is right to let you know that we’ve finalized the details and we’re ready to share them with you!

$77 Flat Rate Special

Just in time for The National, and to coincide with our 7th Anniversary, starting today (July 3rd) we’re offering a $77 Flat Rate Special for one 550ct box.

  • Use the Submission Wizard to notify us of the submission
  • Limit 1 550ct box per person
  • Single row, no jammed in minis, nothing in the sides or laid on top. (See the picture below)
  • These cards will be processed within 7 weeks of receiving
  • All submissions must be postmarked by Monday, July 28th.
    • (Please note: any cards submitted under the National special that are priced over $50 after processing will be subject to the $0.50 basic item upgrade fee.)
One Box, One Row, No More, No Less.

One Box, One Row, No Less, No…Mo’? (That rhymes, right?)

For those of you who will be in Cleveland for the National, you can drop your cards off at the COMC Booth to avoid any of those extra shipping costs. And, our friends in Canada can also take advantage of this special, by sending their submissions to our office in Burnaby.

Thanks for your patience as we rolled this out, and in the meantime, feel free to leave us your thoughts in the comments below and stay in touch by following us on FacebookTwitter, and Google+.