Important COMC Consignment Submission Update

Today we launched an added feature in our Submission Wizard to improve your consignment experience and facilitate faster processing times.

Previously, a mixed batch of supported items could all be combined into one submission without separating the groups by type. To help us better our service offerings, you now need to separate items by service level and group.

Submission Requirements:

  • Submissions must be separated into one of the following groups within each service level:
    • Graded – Comic Books
    • Graded – Oversized Cards (tall boys, booklets, coins, extra thick, and other non-standard size cards)
    • Graded/Uncirculated – Cards (PSA graded cards, sealed Panini Flawless holders, etc.)
    • Raw – Comic Books
    • Raw – Gaming Cards (TCG)
    • Raw – Oversized Cards
    • Raw – Trading Cards

Submissions not separated by group, or with incorrect or missing groups, may be subject to processing delays and a $5 missing paperwork fee for each missing group.

This change in the submission process can be viewed on Step 4 of the Submission Wizard.

Make sure to separate the cards by group when preparing your shipment.

Minimum Fees:

A minimum fee for each group applies to the following services:

  • Each Select group has a $3 minimum fee
  • Each Standard group has a $10 minimum fee

On Step 4, select “Next” after you confirm your card counts and submission levels.

On Step 5, select your desired Shipping or Drop Off location. Make sure to confirm the information is correct, then select “Approve Submissions.”

On Step 6, you will need to print the Submission Slips for each group within each submission level. You must include the designated Submission Slip with each group.

Remember the following during the submission process to ensure you submit items correctly:

  • Use the proper category for each group.
    • Graded – Comic Books
    • Graded – Oversized Cards (tall boys, booklets, coins, extra thick, and other non-standard size cards)
    • Graded/Uncirculated – Cards (PSA graded cards, sealed Panini Flawless holders, etc.)
    • Raw – Comic Books
    • Raw – Gaming Cards (TCG)
    • Raw – Oversized Cards
    • Raw – Trading Cards
  • You can submit all items in the same shipment, but you must separate each group of items and include a submission slip for each group.
  • Customers will be charged a $5 missing paperwork fee for each group that is missing or submitted incorrectly.

These additional details in the Submission Wizard will enable COMC to provide faster processing and a better overall experience for consignors.

Check out the following tutorial to walk you through our updates to the Submission Wizard.

To see this new Submission Wizard feature or start a new consignment today, please visit the Submission Wizard on your Dashboard.

If you have questions regarding this new submission process, please contact Customer Service at staff@comc.com or on Live Chat.

COMC At The Philly Show

COMC is excited to be part of the Philadelphia Sportscard & Memorabilia Show in King of Prussia, PA at Valley Forge Casino Resort, 1160 First Avenue, King of Prussia, PA 19406, from March 4th – 6th.

The Philadelphia Sportscard & Memorabilia Show features vintage sports cards & memorabilia with local athlete guest appearances, signings, and much more.

COMC will be at booth number #416 for the Philadelphia Sportscard & Memorabilia Show.

Make sure to purchase your ticket for the Philadelphia Sportscard & Memorabilia Show today and find out more details about the event at www.phillyshow.com

Consignment Drop-Offs

COMC will be accepting drop-off submissions at the Philadelphia Sportscard & Memorabilia Show to help consignors save on the cost of shipping. We will be accepting submissions at all service levels.

Please carefully read the instructions below for best practices for prepping your consignment for drop-off:

1) All submissions must have complete and accurate printed paperwork by using our Submission Wizard. Use the “Drop Off @ King of Prussia, PA – The Philly Show” option on step 5 of the Submission Wizard to expedite processing.

2) Ensure your submission is packed securely. We strongly recommend one-row boxes instead of multi-row boxes (such as 800 ct or 930 ct boxes). For large submissions, multiple single row boxes can be used and labeled 1 of X, 2 of X, etc.

3) The cut-off time for accepting submissions at the Philadelphia Sportscards & Memorabilia Show will be Sunday, March 6th at 2:00 pm EST local time.

4) Please allow up to 7-10 days for consignments submitted at the Philadelphia Sportscards & Memorabilia Show to reach our Redmond, WA facility. Your submissions at the Philadelphia Sportscard & Memorabilia Show will be entered into your account and begin processing on the week of March 14th-18th.

As always, we are more than happy to answer any questions you have about COMC. Our Customer Service Team is available at staff@comc.com to answer any questions you may have.

COMC Company Update – February 2022

We are off to a strong start at COMC and prepared for what is shaping up to be an incredible year. Our Listing team recently implemented some significant process changes to increase output and improve service quality. We are set up to list more cards than ever before. Buyers now have a much wider selection to choose from, and we sold 30% more cards in January than we did in December.


With the shipping backlog of 2021 behind us, January brought the Omicron variant and a winter storm, both of which severely impacted staffing levels on our Fulfilment team early last month. Some domestic economy orders were delayed about two weeks, and our Canada transit also experienced delays. The setback will be temporary, and the team is keeping affected customers informed with regular communication and updated shipping dates until all orders are shipped on time.


COMC has seen the many ebbs and flows of the hobby over the past 16 years. With all the latest breaking news, we remain committed to delivering the services, experience, and innovation that collectors need. We look forward to an exciting year together as we continue to be your trusted partner.

Julia Getsch

– COMC President and Cofounder

COMC @ The Tristar Collectors Show in Houston

Visit our booth February 4th – 6th

COMC is excited to be part of the 36th Annual Tristar Collectors Show in Houston, TX at NRG Arena, 1 NRG Park, Houston, TX 77054, from February 4th – 6th.
 
The Tristar Collectors Show in Houston features autograph signings from your favorite athletes, sports memorabilia, sports cards, collectibles, and much more.

COMC will be at booth numbers #147-148 for the Tristar Collectors Show.
 
Purchase your ticket for the Tristar Collectors Show today and find out more details about the event at www.tristarproductions.com/houston.

Consignment Drop-Offs

COMC will be accepting drop-off submissions at the Tristar Collectors Show to help consignors save on the cost of shipping.  We will be accepting submissions for all service levels.
 
Consignment drop-off checklist:

1) All submissions must have complete and accurate printed paperwork by using our Submission Wizard. Use the “Drop Off @ Houston, TX – Tristar Houston Sports Collectors Show” option on step 5 of the submission wizard to expedite processing.
 
2) Ensure your submission is packed securely. We strongly recommend one-row boxes instead of multi-row boxes (such as 800 ct or 930 ct boxes). For large submissions, multiple single row boxes can be used and labeled 1 of X, 2 of X, etc.
 
3) The cut-off time for accepting submissions at the Tristar Collectors Show will be Sunday, February 6th at 3:00 pm CST local time.
 
4) Please allow up to 7-10 days for consignments submitted at the Tristar Collectors Show to reach our Redmond, WA facility. Your submissions at the Tristar Collectors Show will be entered into your account and begin processing on the week of February 14th-18th.
 
As always, we are more than happy to answer any questions you have about COMC. Our Customer Service Team is available at staff@comc.com to answer any questions you may have leading up to the Tristar Collectors Show.

We’ll See You in Houston!

Stay tuned for more updates about the COMC booth and promotions at the Tristar Collectors Show by following COMC’s social media accounts on InstagramFacebook, and Twitter.

 

COMC Company Update – January 2022

Happy New Year! May this year bring peace, success, and joy to you and your loved ones.

As we reflect on the past year, we are so grateful for your support through all the opportunities and challenges we faced. In 2021, we moved into our new facility, which will allow us to scale in 2022 and beyond. We invested in new warehouse equipment to support our team and maximize their output. We built an amazing team and are listing, selling, and shipping more cards than ever before. 

Going into 2022, we are focusing on our Listing team and our technology to reduce our Listing times, give you options, sell your cards, and connect you with the items you love to collect. We are prioritizing your customer experience with new resources, content, and tutorials to create a more direct and personalized experience. 

Reflecting on December, we are happy to report that almost all orders placed from our Black Friday sale have shipped! Our shipping services remain on schedule, so now is a great time to get those items in hand if you have been waiting. We successfully resolved an issue with our eBay store that impacted customers during our December eBay auction promotion. Our customer service response times continue to be within 24 hours, so we encourage you to reach out should you need support. Since our December eBay auction promotion has been such a success and your response to it has been so positive, we decided to extend it into January! Please continue sending us your feedback, as we are listening.

Each year is an opportunity to serve you in a better way. May your collection and our partnership grow in 2022.

Julia Getsch

– COMC President and Cofounder

No Minimum Auction Fees Extended Through January 31st!

COMC’s No Minimum Auction Fees event has been extended!

Continue sending your items to auction until January 31, 2022 to take part in this auction event!

The COMC No Minimum Fees Auction Event is now extended to January 31st:

  • All cards in your inventory are eligible to list at auction (not just Elite)
  • No minimum Auction Fee (regularly $3.50 minimum)
  • $35 maximum Auction Fee
  • No auction listing fee for Elite Items, and only $0.50 listing fee for everything else
  • The $3.50 minimum auction fee still applies to items shipped to our eBay Auction Consignment Service

How to submit your items to COMC Auctions:

  1. Find the item you want to submit in your Inventory Manager
  2. Click on the Actions menu
  3. Select Send to Auction
  4. Select eBay Auction service
  5. Submit the item
  • We recommend only submitting cards with an auction sale value of $5 or more.
  • Auctions are listed on a first-come, first-served basis. Submissions of Elite items receive listing priority.

Don’t forget! If you win an auction listed on eBay from our COMC_Consignments account, you can pay with COMC Store Credit and have your auction wins instantly transferred to your COMC account!

Is your eBay account linked to your COMC account? You can easily link your eBay account to your COMC account so you can pay for auctions with COMC Store Credit.

Frequently Asked Questions

How long will it take for my item to list at auction?

We list between 1,500 and 2,000 auctions every day. Auctions are listed on a first come, first served basis. Elite items get first priority and typically list within 1 week of submission.

Will I need to wait for items to be reprocessed before they go to auction?

Items do not need to be reprocessed as Elite to go to auction during the promotion. You can still reprocess any higher valued items for $2 before sending them to auction, but it is not required.

Is there still a minimum Auction Fee on my Elite items?

During the month of January, any items you send to auction from your COMC inventory will have no minimum Auction Fee. The Auction Fee is just 3.5% of the sale price, with a maximum Auction Fee of $35.

Is there still a $3.50 minimum Auction Fee for items shipped to the eBay Auction consignment service?

Yes. This promotion does not apply to items consigned to our direct-to-auction service level.

What happens if my item doesn’t receive a $0.99 opening bid?

Any item that does not receive an auction bid will be returned to your COMC account. Please only submit cards valued $5 or more to auction. At our discretion, we may choose to not list submission valued less than $1.00 at auction. The $0.50 submission fee will not be refunded.

Do you have additional questions about our No Minimum Auction Fees Event? Check out our Help Center for answers to many of your FAQs!

For questions regarding the eligibility of products, please email staff@comc.com.

Follow us on social media @checkoutmycards and the COMC blog for the latest updates!

eBay Auction Event: NHL All-Star Game

COMC Auctions is partnering with eBay to promote an exclusive 2022 Hockey auction event leading up to the NHL All-Star Game!

As part of this exclusive event, COMC Auctions will be featured on eBay’s homepage from January 24th through January 30th! This Hockey promotion is the ideal opportunity to increase the visibility of your auction consignments as the 2021-22 Hockey season approaches the NHL All-Star Game.

Cards submitted to auction via COMC will receive a maximized number of views throughout the auction event. Below you’ll find all the information you need to get started, and if you’re new to COMC there’s still time to register!

Items must be received by 1/13 to be eligible for this event.

When and how to submit your cards:

COMC users have multiple options for submitting cards for this event. Whether you already have cards consigned with us to submit to auction or if you are considering sending new cards to COMC specifically for this event, details and key dates are listed below.


Mail-In Submissions

Cards must be received at COMC by the end of the day on 01/13/2022 to be included in the promotion.

To create a new mail-in auction submission complete the following steps:

  1. Log in to your COMC Account or Register for a new COMC Account
  2. Start New Submission while logged in to your COMC Account
  3. Select the “Hockey eBay Auction Event” processing service as shown below


Elite Item Transfers

Elite Item Transfer deadlines apply only to items which have already been processed through our Elite Consignment Service.

To be included in the promotion, cards must be transferred to auction by 1/13/2022.

If you already have COMC Elite hockey cards in your COMC Inventory Manager, you can send them to auction in just a few clicks. You must transfer them to auction by Thursday, January 13th by selecting the “NHL All-Star eBay Event” option when transferring your items to auction.

Right click on “Actions” and then select “Send to Auction” to begin the auction transfer process.

Select “NHL All-Star Game eBay Event” for the eBay Auction Service.

After transferring your cards to auction, they move from your Inventory Manager to Auction Submissions in your COMC account. Once scheduled for auction, you can monitor your auctions in Auction History.

Only items that have already been processed through our Elite Consignment Service may be transferred to our Hockey eBay Auction Event. If you’d like to reprocess an item as Elite to be included in this auction event, you must submit it for Elite reprocessing by January 7, 2022.


Important Auctions Reminders

As you consider participating in this exciting auction event, there are a few key reminders we’d like to share:

  • The minimum fee per auction, regardless of the final sale price, is $3.50. We do not recommend you submit cards to auction if they will not reach a final sale price of $20 or more.
  • There are no cancellations once we receive your auction submissions.

For more information about our auctions service, please refer to our Auctions and Auctions FAQ pages. We are so excited for you to participate in this promotion!


For questions regarding the eligibility of products, please email staff@comc.com.

Follow us on social media @checkoutmycards and the COMC blog for the latest updates!

COMC Company Update – December 2021

There is much for us to celebrate as we near the end of the year. In July, Tim committed to eliminating the shipping backlog by Black Friday. I am proud to share that our team has achieved that goal!  Not only did we drive our shipping times back down, but we did so while increasing our shipping output by over 60% year-over-year.

In November, our Listing services continue to meet and exceed quoted dates, and our focus for December is to reduce our published Listing times. As we wrapped up the month with our Black Friday sales event, we were pleased to see many customers take advantage of the discounted shipping and cash back on their COMC Store Credit purchases.

Throughout the month, we focused on driving your sales and optimizing your joy as a collector on our marketplace. To continue this effort, we are offering a COMC December Auction Event on eBay, where all cards are eligible, and there is no minimum auction fee. As a collector, you will want to keep an eye out for great deals to build your PC. As a flipper, you can transfer those items directly to your COMC account and put them right back up for sale. As a seller, we encourage you to try this service over the next month and share your feedback.

We look forward to launching additional improvements and offerings in the new year as we continue our commitment to being your trusted partner. It brings us great joy to keep investing in your experience and provide the safe and easy way to buy and sell trading cards.

Happy holidays to you and your loved ones!

Julia Getsch

– COMC President and Cofounder

December No Minimum Auction Fee Event

COMC is now offering Auctions on all cards with no minimum Auction Fee!

Send any of your items to auction starting Wednesday, December 1, 2021 to take part in this month-long event!

The COMC December Auction Event will take place from December 1st-31st:

  • All cards in your inventory are eligible to list at auction (not just Elite)
  • No minimum Auction Fee (regularly $3.50 minimum)
  • $35 maximum Auction Fee
  • No auction listing fee for Elite Items, and only $0.50 listing fee for everything else
  • The $3.50 minimum auction fee still applies to items shipped to our eBay Auction Consignment Service

How to submit your items to COMC Auctions:

  1. Find the item you want to submit in your Inventory Manager
  2. Click on the Actions menu
  3. Select Send to Auction
  4. Select eBay Auction service
  5. Submit the item
  • We recommend only submitting cards with an auction sale value of $5 or more.
  • Auctions are listed on a first-come, first-served basis. Submissions of Elite items receive listing priority.

Don’t forget If you’ve won an auction listed on eBay from our COMC_Consignments account, you can pay with COMC Store Credit and have your auction wins instantly transferred to your COMC account!

Is your eBay account linked to your COMC account? You can easily link your eBay account to your COMC account so you can pay for auctions with COMC Store Credit.

Frequently Asked Questions

How long will it take for my item to list at auction?

We list between 1,500 and 2,000 auctions every day. Auctions are listed on a first come, first served basis. Elite items get first priority and typically list within 1 week of submission.

Will I need to wait for items to be reprocessed before they go to auction?

Items do not need to be reprocessed as Elite to go to auction during the promotion. You can still reprocess any higher valued items for $2 before sending them to auction, but it is not required.

Is there still a minimum Auction Fee on my Elite items?

During the month of December, any items you send to auction from your COMC inventory will have no minimum Auction Fee. The Auction Fee is just 3.5% of the sale price, with a maximum Auction Fee of $35.

Is there still a $3.50 minimum Auction Fee for items shipped to the eBay Auction consignment service?

Yes. This promotion does not apply to items consigned to our direct-to-auction service level.

What happens if my item doesn’t receive a $0.99 opening bid?

Any item that does not receive an auction bid will be returned to your COMC account. Please only submit cards valued $5 or more to auction. At our discretion, we may choose to not list submission valued less than $1.00 at auction. The $0.50 submission fee will not be refunded.

Do you have additional questions about our December Auction Event? Check out our Help Center for answers to many of your FAQs!

For questions regarding the eligibility of products, please email staff@comc.com.

Follow us on social media @checkoutmycards and the COMC blog for the latest updates!

Black Friday Deals Have Arrived!

Black Friday Through Cyber Monday

Sellers are slashing prices on their cards, so don’t wait. Our best deals will go fast!

Take advantage of our BIGGEST savings & promotions this weekend!

  • Earn 5% back on all purchases made with COMC Store Credit
  • Lowest prices of the year on millions of items
  • $5 off shipping now + $5 off shipping later
  • Daily prizes and giveaways on our website AND social media accounts

All times listed are in Pacific Standard Time.

Earn 5% Back on Purchases with COMC Store Credit

If there was ever a perfect time to buy, now’s that time! The more you spend, the more you get. For ALL items purchased with COMC Store Credit between 12:00am Friday, November 26th to 11:59pm Monday, November 29th, you’ll receive 5% store credit!

  • Only purchases with COMC Store Credit are eligible
  • 5% store credit earned up to a total of $100 back in store credit per user
  • Store credit earned will automatically be applied to your COMC account on January 1, 2022

Don’t have a free COMC account? Easily register for your free COMC account to ensure all your purchases are eligible for the 5% store credit offer. By using your COMC account to purchase items with COMC Store Credit, you can decide when you want items shipped. This is a great opportunity to take advantage of one of the benefits of COMC, to buy now and ship later!

Lowest Prices of the Year

Millions of items are marked down to their lowest prices of the year as COMC sellers run sales promotions for FREE this weekend! There is no better time to find the cards you’ve been looking for at prices you can’t beat! Sales promotions will be showcased on the COMC Sales page during our exciting sales event, so make sure to check out these great deals!

$5 Off Shipping Now + $5 Off Shipping Later

Shipments of 100+ items placed between Friday, November 26th and Tuesday, November 30th will receive $5 off shipping!

Have you been waiting to make a shipment request? We’ve now caught up on our shipping backlog, so this is a great opportunity to ship your items! If you ship 100+ items you will receive $5 off your shipment between Friday, November 26th through Tuesday, November 30th.

  • 100+ items must be included in the same shipment
  • Only purchased items count toward the 100 minimum item shipment (items you consigned with us are not included)
  • Includes ePack transfers

Earn a $5 shipping credit for making a purchase between Friday, November 26th and Monday, November 29th!

If you make a purchase on the COMC Marketplace between Friday, November 26th through Monday, November 29th you will receive a $5 credit toward a future shipment.

  • The purchase must be made with COMC Store Credit
  • $5 shipment credit will automatically be applied to any shipment request you make between January 1, 2022 – March 31, 2022
  • $5 shipment credit must be used by March 31, 2022
  • Limited to one credit per account

Prizes & Giveaways

You’ll have FIVE CHANCES to win card giveaways throughout Black Friday Weekend!

Your Purchase = Your Entry into the Daily Drawing

With any COMC account purchase, you’ll automatically be entered into the drawing for the Daily Card Giveaway on the day of your purchase. If you make a purchase each of the four days during the sale, you will be entered into each daily drawing, as well as our Grand Prize drawing!

Daily Drawing Awards:

  • Friday: 2018-19 Upper Deck SP Game Used 2018 All-Star Skills Fabrics Patch Alexander Ovechkin #’d 01/35
  • Saturday: 2019-20 Topps Finest UEFA Champions League Blue Refractor Lionel Messi #’d 119/150
  • Sunday: 2019 Panini Select Tmall Dragon Scale Prizm Premier Level Lamar Jackson #’d 24/88
  • Monday: 2018 Topps Update Series Gold Next Stop, Stardom (Upton, Ohtani RC & Trout) #’d 1453/2018

Awarded to one random user who was entered into any of the four daily drawings:

  • Grand Prize: 2018-19 Panini Prizm Go Hard or Go Home Mojo Prizm LeBron James #’d 14/25

Terms: One entry per person per day. You must be logged into your COMC account while making your purchase to be eligible. Winners will be announced on December 7th, 2021.

No Purchase Necessary: Visit our Online Daily Giveaway Entry Form for the updated link each day beginning Friday, November 26th through Monday, November 29th.


Exclusive Social Media Giveaways!

Join our exclusive daily social media giveaways Black Friday through Cyber Monday! Giveaway details will be announced on each of our Social Media feeds. For additional giveaway details, follow our Facebook, Instagram, and Twitter, pages!


Attention Sellers! Set Up Your Sales Promotions Now!

COMC sellers can run sales promotions for FREE through Cyber Monday! Easily set up your Black Friday Weekend and Cyber Monday sales now on the Promotions Manager page. Our multiple sales promotions give you the freedom to customize each of your promotions. Setting up sales promotions will showcase your COMC port on the COMC.com Sales page during our exciting sales event. This is a great opportunity to price your cards to sell and attract more buyers!

The Advantages of Using Your FREE COMC Account!

Buy Now & Ship Later

The biggest advantage for COMC members during our Black Friday Sale is our buy now-ship later feature. While you’re shopping on COMC, items in your shopping cart are not reserved, and can be purchased by other collectors. Using your COMC account to instantly purchase items with store credit will prevent other shoppers from snapping up those too-good-to-be-true deals that you have your eye on.

By using your COMC account and purchasing items with COMC Store Credit, you decide when you want your items shipped to you! This feature also enables you to group items into a single shipment.

With COMC Store Credit, you can buy a few items on Friday, a few more on Saturday and Sunday, and scoop up a bunch of last-minute deals on Monday. All items stay safe in your COMC account until you’re ready to place a shipment request.

Instant Purchases

When you buy an item with COMC Store Credit it is instantly deposited into your COMC account. This allows you to buy cards over time and keep them in your online inventory until you are ready to ship them all together. You can also try to “Flip” your items for a profit by instantly re-pricing them for sale. For more information on how to “Flip” your items, see our blog post How to Flip on COMC.

Making Offers

Some sellers set up their portfolio to allow and accept offers for up to 50% off their listed prices. When you have COMC Store Credit in your account, you can use it to make offers below the listed price.
Sellers must accept your offer if it is below their threshold and offers expire after 72 hours of inactivity. To manage and view your offers, visit your Offer History page, which is accessible from the top-center of the Dashboard. COMC cannot accept, counter, or decline offers on behalf of customers. When your offer is accepted, the payment is immediately transferred to the seller, and the item is immediately transferred to your COMC account.


Need Help? We’re Here For You!

Do you have questions? Our Customer Service Team is always ready to help! Our Live Chat agents are available to assist you Monday through Friday 8am to 5pm or you can email staff@comc.com to receive a response within 24 hours.

Please note that our offices will be closed on November 25th in observation of the Thanksgiving Holiday.