Coronavirus Emergency Response

LAST UPDATED April 2, 2020

This page is monitored and updated to provide real-time information regarding the status of our services affected by our precautions taken in accordance with the WHO, CDC, and WA State guidance, as well as potential staffing limitations due to the global pandemic, COVID-19.

COMC operations have been adjusted to maintain limited staffing in compliance with the state-issued Stay at Home Order, which has been extended until May 4th, 2020. Expect delays and refer to this page for status updates and changes. All digital purchases and sales through the COMC Marketplace and in your COMC account will continue as normal, and we will resume full processing and shipping after the Washington State Mandate is lifted.

The following service levels are currently affected:


Processing Services

Lead times will begin when packages are opened – expect delays of up to 2 weeks. We are prioritizing opening packages containing Elite, Auction, and 1 Week submissions.

IMPORTANT: in order for us to prioritize these time-sensitive submissions, you will need to upload your shipment tracking number for your submission here: https://www.comc.com/Manage/Submissions.

We will only be offering discounts for missed due dates for the following service levels:

  • 3 Week
  • Elite Services
  • Vintage and Obscure Services
  • Comic Book Services

We are not offering discounts for delayed processing of 12 Week, Current-Year 3 Week, or grandfathered Basic submissions.

Shipping Services

Effective April 1, 2020 the Shipping Bonus Credit has been temporarily suspended.

The wonderful differentiator with COMC is you can buy now and ship later.  We want to encourage our customers to take advantage of that and please ship later.  Customers should expect slower shipment times on all services and we are not guaranteeing ship dates.

Customer Service

We are suspending support for in-person customer drop-offs/pick-ups.

We are suspending phone support. Please contact us via email at staff@comc.com. Please expect possible delays in response time.

To ensure we are able to resolve your issues as quickly as possible, please include all of the following information when available:

  • Brief Description in Subject Line (Combine Shipment, Missing Cards, Return Item, etc.)
  • Customer Name
  • User Name
  • Batch Number
  • Order Number/s
  • Item Number/s
  • Detailed description of your request

The more detail you provide regarding how we can provide support without needing to request additional information, the quicker we will be able to resolve your issue.


We value your business and we are diligently working to complete orders as quickly as possible.

If you have changes or need assistance, please contact customer service at staff@comc.com.


Please stay safe and healthy during this critical time. Our thoughts are with the people and families who are affected by this health crisis.

  • – The COMC Team

The Best 2020 Topps Series 1 Rookies to Watch!

Looking to find those early rookie cards of this years potential young stars? 2020 Topps Series 1 is newly available on the COMC Marketplace! In this article we will look at some of the big name rookies and a few we think have a chance to make a big splash this season.

Yordan Alvarez Card  #276

The obvious player to look for in this year’s Topps Series 1 is Yordan Alvarez. Coming off a 2019 campaign where he was deemed the American League Rookie of the Year. In only 87 games for the Houston Astros, he cranked 27 home runs and batted in 78 runs. With an OPS over 1.000, its safe to say Alvarez is one to watch. The one downside of his game is the number of strikeouts, he will have to try to limit those this upcoming 2020 season.

Aristides Aquino – Card #20

Although a little older than the average rookie, Aristides Aquino has a lot of tools to like. He stands at 6 feet 4 inches tall and weighs 220 pounds. That’s a lot of potential power and he showed that when he knocked in 19 homeruns in only 56 games played for the Cincinatti Reds. Although he did not hit for a great average, .259, it was a serviceable number and now having a full off season, he should be able to bump it up.

Bo Bichette – Card #78

Bo Bichette did not have your typical rookie issues when it came to getting on base, as he averaged .311 at the plate. At 21 years of age, Bichette has already shown he could be a special shortstop. In the 46 games he appeared in, Bo had 61 hits, stole 4 bases and accounted for 32 runs for the Toronto Blue Jays.

Gavin Lux – Card #292

Gavin does not have as large of a sample size as the rest of the guys mentioned on this list, but he has a lot of tools. He can play both shortstop and second base which makes he a nice versatile piece that the Los Angeles Dodgers can use. Lux is one of the younger guys to have seen some big-league time as he is just 21 years old. With the Dodgers a clear front runner to represent the NL in the World Series, there is a lot to like with this kid.

Nico Hoerner – Card #70

With the loss of Russell Addison, Nico Hoerner has a lot of opportunity to showcase his talent this upcoming season. Don’t be surprised if we see him in the starting lineup after the end of this spring training. A rookie of Nico’s caliber could be just the rejuvenation the cubs need to turn it around from their 3rd place finish in the NL Central in 2019.

Trent Grisham – Card #9

Trent Grisham, formerly known at Trent Clark, was the 15th overall pick in the 2015 draft. Although he has not been explosive like one would assume a first-round pick would be, he has been a solid player so far in his 51 major league games. Also noteworthy is the fact he just turned 23 a few months ago, and he should slot in nicely on an already stacked Milwaukee Brewers team.

Kyle Lewis – Card #64

Kyle Lewis was also put on this list for his small sample size. He was the 11th overall pick in the 2016 draft, and he showed why at the end of last season. In only 18 games with the Seattle Mariners, Lewis belted 6 homeruns, 13 RBIs and accounted for another 10 runs himself. One thing to keep an eye on with Lewis is the amount of strikeouts, but the Mariners should do a good job protecting him in the lineup as the youth movement in Seattle is all about patience.

That’s going to do it for our list, but now we want to hear from you! Let us know in the comments below which rookies you’ll be stashing from 2020 Topps Series 1? Who do you think will stand out as the top rookie in the set? We’d love to hear your thoughts, and we’ll see you again for Series 2 later this year!

Tutorial: How To Buy Now & Ship Later on COMC.com

One of the biggest benefits to shopping on the COMC Marketplace is the ability to buy now and ship later! If you do not have an immediate need to have your items in-hand, or you want to save on the cost of shipping by combining purchases over time into one shipment request, this revolutionary way to buy online is for you!

We’ve created this step by step visual tutorial to help you buy cards over time and ship them later. This tutorial was created for the new COMC member in mind, so some of these features may not be new to you. This tutorial is only intended to offer overview of the buy now ship later feature, and does not cover all of the other powerful features available to COMC Members. You can learn about other functions of your COMC account here.

Click here to create your account

Click here to purchase store credit

As always, if you have any questions, our Customer Service Team is ready to help with all your account needs! Please email staff@comc.com with your questions related to buying now and shipping later!

Noted! New Item Condition Search Filters Added to Condition Noted items.

As part of our ongoing effort to improve your trading card collecting experience with COMC, we recently rolled out a pretty note-worthy change. All items with condition notes have been separated from items without condition notes, and placed within their own ‘noted’ conditional bucket. You might think a change like this is small, but it actually benefits both buyers and sellers in a big way!

By separating cards with and without condition notes, buyers will have an easier time distinguishing cards considered to be in near-mint or better condition from cards that have flaws or undesirable traits. All cards in the ‘Noted’ bucket display [noted] within search results to better help you differentiate these items.

This change will also improve the experience for sellers working in their inventory manager to either set asking prices for new items, or update prices of items already for sale. With the separation of condition noted items into their own bucket, sellers will have access to better data points on how to price these items, and how other sellers are pricing similar items.

Condition noted items will also have their own SRP (Suggested Retail Pricing), SLP (Suggested List Pricing), and SWP (Suggested Wholesale Pricing) different from similar items without condition notes.

Noted cards can be searched for specifically by using the Item Condition search filters on the left side of your COMC search results. It can be found within the Ungraded > COMC filter.

The COMC Bulk Price Editor is Back in Action!

Great news! The COMC Bulk Price Editor is now functional and ready to help you efficiently adjust the asking prices of your COMC Inventory. We want to thank all of our sellers for your patience during the downtime.

To learn more and download the bulk price editor, please click here

For a detailed write up on how to use the Bulk Price Editor to quickly reprice large portions of your COMC inventory, please refer to our tutorial page.

COMC 2020 Processing Services Update

To align our service with the evolving needs of the hobby, COMC will be updating the Processing Services options we offer effective March 1, 2020.

COMC is committed to providing trading card collectors with a best-in-class consignment service. With a focus on improving overall customer experience, we will be retiring all our active consignment levels and introducing new Processing Service options.

What’s Changing

On March 1st, 2020 new Processing Services will become available. You will see the following options in the Submission Wizard:

  • Standard Trading Cards
  • Elite Trading Cards
  • Vintage & Obscure Trading Cards
  • Comic Books

On March 4th, 2020 at 11:59pm old Processing Services will be retired. If you choose to use the previous service options, items must be postmarked by Saturday, March 7th, 2020. Any items postmarked after that date will be processed as follows:

  • Submitted as Basic > 12 Week
  • Submitted as Select > 3 Week
  • Submitted as Premium > 1 Week
  • Submitted as Current-Year Basic > Current-Year 3 Week
  • Submitted as Current-Year Select > Current-Year 3 Week
  • Submitted as Comic Book Premium > Comic Book Elite 1 Week
  • Submitted as Comic Book Basic > Comic Book 3 Week
  • All items valued over $100 will be processed as Elite

Updated Processing Services

Elite Services

COMC Elite is required for all items priced over $100. These high-end items are all handled end-to-end with extreme care and will display a high-quality image. This will ensure you maximize your sales opportunity and receive a premier experience for your high-end trading cards. For a detailed explanation of items that qualify for Elite, please refer to the Elite Page.

COMC eBay Auctions is the easiest way to sell your items valued at $25 or more quickly. Your items are listed the week after they enter your account and there are no up-front fees. We make the auction process easy and the commission fee will be assessed at the conclusion of the auction. Please review our COMC Auctions page for a full explanation of our auction service including a breakdown of the commission fee structure.

Standard Processing Services

1 Week & 3 Week are the best services for selling your hottest cards quickly, as well as getting your cards listed in time for the latest sports season.  Autographs, RC, and memorabilia cards are great candidates for these service levels.

12 Week is the best service for those items you want processed at the greatest value, and you are not in a hurry to have them up for sale.

Current-Year is a fast and economical option for getting brand new product in the hands of set-builders, player collectors, and other collectors while it is hot. All submissions must be 2019-20 dual-year, 2019 single-year, or newer products.

Vintage and Obscure Service

Vintage and Obscure items require more time and research to identify. These items should be separated from other items when submitted. For best value, send your Vintage and Obscure items through this service level. For faster service, sent them through 1 Week or 3 Week service and pay the upcharge. For additional information and a detailed explanation of items that qualify for Vintage & Obscure, please refer to the Vintage and Obscure Page.

Comic Book Services

Comic Books priced under $100 will be processed using the 3 Week Service and items priced over $100 will be processed using Elite.

Trimmed or Altered Cards

Trimmed and altered cards cannot be sold on COMC. Items submitted to COMC that are found to be trimmed or altered will be processed under the Elite Service so that we can document the evidence of alteration. These items will be uploaded into their owner’s accounts with the additional processing fees. Owners of these items will not be able to price these items to sell and will need to have these items returned to them at their expense.

Trimmed or altered items that have already been processed and are later found to be trimmed or altered will be returned to the original consignor.  The original consignor will be responsible for covering any grading or condition review fees as well as the sale price paid by the last buyer and an additional $10 investigation fee.


Please review our 2020 Processing Changes FAQ for additional information regarding these changes.

If you still have questions, please contact our customer service team at staff@comc.com and we would be happy to answer any additional questions you have.


We appreciate the consignment partnership that we’ve had the pleasure of developing with you over the years and anticipate these new changes will bring many improvements to our service, our marketplace, and the hobby. Together we will continue to make COMC the Safe and Easy Way to Buy and Sell.

  • – The COMC Team

eBay Homepage Featured Auctions Event March 9th-15th

COMC Auctions Are Coming to the eBay Homepage!

SUBMIT BY FEBRUARY 27TH TO BE ELIGIBLE!

We’re excited to be partnering with eBay to bring COMC to the eBay Homepage! This exclusive promotion will run from March 9th-15th and will greatly increase the visibility of your auction consignments

All items submitted between now and February 27th will be guaranteed a listing date throughout the promotion. Cards must be sent from your COMC account or received by February 27th to be eligible.

Start Your Submission


Showcase Items Ending March 9th-15th

Showcase Auction: 2018-19 Optic Fast Break Black 1/1 Lebron James BGS 9.5
Showcase Auction: 2019-20 Panini Donruss Optic – Rookie Dominators Signatures – Gold Vinyl 1/1 Ja Morant
Showcase Auction: 2015-16 Panini Immaculate Collection – Trio Autographs – White Box 1/1 Anthony Davis, Kevin Durant, Kobe Bryant

Recommended Item Value: $50.00 or more

Please use discretion when considering which items to submit to our auction service. We recommend that you only submit items with a market value of $50 or greater. Low value submissions may be rejected based on our team’s discretion and returned at owners expense.

Auction Fees & FAQ

There are no up-front fees to submit items for auction consignment. The Transaction Fee is based on the auction sale price of each single card listing and is assessed when we receive payment from the buyer.

Do you have a question about auctions? Why not check our FAQ?

10 Prospects to Watch from 2019 Bowman Chrome

Struggling to figure out which 2019 Bowman Chrome prospects to watch out for? Looking for a few potential sleepers this year? We have complied together a list of 10 prospects in the 2019 Bowman Draft product. This list contains everything from first round draft picks to potential sleepers that you may not know about, yet.

1. Adley Rutschman (Orioles) – With being the first overall pick in the 2019 draft, the top spot obviously had to go to Adley. The 6 foot 2, 216-pound catcher from Oregon State was a great pick up for the Baltimore Orioles. With only playing in 37 minor league games in 2019, he blasted 4 home runs, had 26 RBIs’ and added 33 hits. He also caught a combined no-hitter, so he is not lacking on the defensive end either.

2. Greg Jones (Rays)- This may be the most unique player in the draft. Jones is a switch-hitting shortstop that will most likely trend towards being a centerfielder. He is extremely athletic and puts that on display when running the bases as he took him 19 stolen bases in only 48 minor league games. He batted for an average of .335 and an OPS of .874. One thing that he will need to work out his striking out. He totaled 56 strikeouts.

3. Hunter Bishop (Giants)- Drafted 10th overall, Hunter brings in a ton of power batting from the left side of the plate. He is the younger brother of the Seattle Mariners prospect, Braden Bishop. Hunter stands at 6 5’ 210lbs which helped him tally 22 home runs his final season at Arizona State University. He is listed as an outfielder, but his home is centerfield.

4. Braden Shewmake (Braves)- Shewmake is not going to win the eye appeal, but he is going to be a fantastic shortstop for the Atlanta Braves. Unlike the other guys we have named, Braden does not have the big-time power bat. However, in 65 minor league games he was able to keep a .300 batting average, bat in 40 runs and total 74 hits. This kid knows how to hit without power.

5. Josh Jung (Rangers)- A very talented 3rd baseman out of Texas Tech had an outstanding batting average of .316 over the course of his 2019 minor league games (42 games, 2 teams). Jung is a great balance between an all-or-nothing player and all-around good player which makes him a safe bet to someday be a solid pro.

6. Riley Greene (Tigers)- Although drafted 5th overall by the Detroit Tigers, Greene fell on our list simply due age. At 19 years old, it could be awhile before we see him play any Major League Baseball. However, he did have an average to above-average minor league season with a .271 batting average, 60 hits and a .749 OPS. If you’re okay with waiting a few years, Greene is one to watch.

7. Rece Hinds (Reds)- Rece was a mid-2nd round draft pick of the Cincinnati Reds out of IMG Academy. He suffered a quad injury early in the season which limited him to only playing in 3 minor league games. With only being one year out of High School this type of injury should not worry potential Rece Hinds investors. He has plenty of pop in his bat and should put that on display this upcoming season.

8. Matthew Lugo (Red Sox)- A late 2nd round draft-pick out of the Carlos Beltran Baseball Academy, Lugo has endless potential. He is only 18 years old and has shown to have a very strong arm at shortstop. Although not a power hitter, he did post a decent .257 batting average in his 41 minor league games.

9. Tyler Callihan (Reds)- A potential sleeper in the draft, Callihan has shown to have a bright future. With 57 games played in the minors last year, we got a good sample size of what Tyler has to offer. He posted a .263 batting average, .422 slugging percentage an added 6 home runs. He still needs to develop the power which he was scouted to have in High School, but at age 19, he has plenty of time to mold himself.

10. Peyton Burdick (Marlins)- Another sleeper in the draft, Burdick fell to the Miami Marlins in the late 3rd round but has already shown to the other MLB GMs’ that they missed out. Burdick played in 69 minor league games and hit a modest 11 home runs, .308 batting average, .407 OBP and a slugging percentage of .542. These are eye popping numbers for someone to fall almost to the 4th round. Expect to see Peyton in the Majors sooner than later.

COMC Auctions on eBay Frequently Asked Questions

Prior to the launch of COMC Auctions on eBay, we put together a helpful Frequently Asked Questions (FAQ) page that could be found at the bottom of the main auctions page.

The FAQ has been continually updated by our team over the last few weeks as new questions arise, and new features are added. That being said, we know that with this new auctions feature, there is a lot of new pages and documentation, and sometimes it can be hard to find the answer you’re looking for.

Below you will find the FAQ in it’s entirety. If you have a question that isn’t covered, or something that you think would be a good addition to the FAQ, please leave a comment below with your question(s) or suggestions. We’ll review your responses and update the FAQ as needed!

Auction Submissions

How do I sell on COMC Auctions?

Consigning your trading cards to COMC Auctions is easy:

  1. Sign in to your COMC account. Register for a free account if you haven’t already done so.
  2. Complete the online Submission Wizard and print the submission slip.
  3. Securely package your items along with the submission slip and ship to the address we provide.

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select Send to Auction.
  4. Select eBay Auction service.
  5. Submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


I won an auction on eBay. Can I transfer it to my COMC account instead of shipping it?

Yes! The transfer to COMC feature is now live and available within your COMC account dashboard. Please visit our Auctions Won page to learn about this exciting functionality, and how you can link your eBay and COMC accounts.

Once your eBay and COMC accounts have been linked, any items won at auction on eBay will be displayed on this page, giving you the option to pay with COMC Credit and have the item immediately transferred to your COMC inventory.

Please note that using COMC Store Credit to pay for an eBay auction is similar to using COMC Store Credit to pay for a Blowout Cards Gift Certificate. Your winning bid will be adjusted to account for the standard 10% cash-out fee. Example: If you purchase an item for $100 your COMC Store Credit payment would be $110. However, you will not need to pay sales tax or shipping because you are using COMC Store Credit.


Why did an item I submitted for auction get put back into my account and locked?

It is intended for an item submitted to COMC Auctions to be re-deposited into your inventory in a locked state pending the commencement of the next auction. Please review for accuracy any pending Auction items in your inventory and contact us if you discover any errors.


Can I ship my auction consignment along with my other COMC submissions?

Yes, we encourage you to save on shipping by including your auction consignment in the same package as your traditional COMC consignment submissions.

Select all the service levels you would like to use in the online Submission Wizard. You will be asked for the quantity and estimated value of each group of items. When you print the submission slips, please detach each slip and include them with the corresponding groups of items so it’s clear to us which items belong to each service level.


If my item is already on COMC, how can I send it to auction?

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select Send to Auction.
  4. Select eBay Auction service.
  5. Review and agree to the auction terms and submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


What items are eligible for COMC Auction consignment?

COMC Auctions offers support for single trading cards only.

We recognize the following third-party grading companies: PSA, SGC, BGS, BVG, BCCG, and KSA. Cards graded by any other companies are not supported and cannot be listed for sale.

Please review our Supported Trading Cards policy to ensure all the items in your consignment will be accepted.


Can I Submit other items such as comic books for COMC Auctions

No. We are currently accepting single trading cards only for auction. Any other items will not be included in auctions, and will be returned to your account.


Can I Submit items to your Canadian Location for Auction

No, our Canadian location does not accept auction consignment submissions at this time. Auction submission originating in Canada will need to be mailed to our United States location specified within the submission wizard.

Can I Submit items that are remotely stored for auction?

Yes, but the timeline for when it will appear in auctions will be different. When you submit an item that is remotely stored, a prompt will appear indicating that an additional two-weeks of time will be needed for that item to make it’s way to our headquarters, where it can begin the COMC auction consignment process.


What is the proper way to ship my auction consignment?

Ungraded cards must be shipped to COMC in card savers, toploaders, or One-Touch magnetic cases to ensure maximum protection during transit and processing. Screw-down cases are not accepted.

Auction consignments must be sent with tracking and required signature confirmation upon delivery via your preferred package delivery service. We recommend one-day shipping such as USPS Express for more valuable submissions.


How long does it take for my item to be listed at auction?

Auction submissions will be listed for auction within 2-4 weeks of being received by COMC. Your items will be included in the following week’s auctions after they enter your account. You can view the status of Auction Consignments on the Processing Status page, and pending Auction items submitted from within your COMC account to the Auction service on the Grading Submissions page.


Can I cancel an auction I consigned?

There are no cancellations on COMC Auctions submissions once we receive them. Please only submit items you intend to list at the next available auction.


Where do I have to live to sell on COMC Auctions?

COMC Auctions are available to sellers worldwide. All auction submissions must be mailed to our US processing facility located in Redmond, Washington. We recommend our Mailbox processing service to customers located outside of the US for having items shipped directly to COMC from group breakers and other marketplaces, which saves you the cost of shipping the items to yourself first, and then to COMC.


Seller Fees

What are the fees involved with COMC Auctions?

There are no upfront processing fees for COMC Auctions. Commission fees for COMC Auctions are a combination of Transaction Fees and optional Store Credit Fees.

Transaction fees are based on the final sale price of each single card listing and are billed when your COMC account is paid via Store Credit for a completed auction.

Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.

Please review the Auction and Store Credit Fees for detailed information on all the fees involved with COMC Auctions.


Do I need to pay eBay fees?

COMC takes care of all the selling fees associated with eBay auctions. The only fees you are subject to for auction consignments are the Auction and Store Credit Fees.


When am I paid for an item I sold at auction?

Store Credit payment will be made to your COMC account when we receive payment from the winning bidder. If you choose to cash out your Store Credit, we will send payment to your PayPal account within 4 business days or mail a check within 10 business days, according to your preference.


What are my options for receiving payment for my completed auction?

Your COMC account will be paid with Store Credit for completed auctions. Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.


What happens if my item doesn’t sell? Do I still get charged a fee?

An auction listing that ends with no bids will be relisted up to 2 more times at no cost. If an item doesn’t sell after the third listing, we will charge the minimum Transaction Fee and unlock the item in your COMC account for you to set a fixed asking price.


What happens if my item sells for less than the minimum Transaction Fee?

We recommend each single trading card submitted to auction has a $25 minimum auction value. If an item happens to sell for less than the minimum Transaction Fee, your account will be debited the fee and the item will be sold to the winning bidder.

For items valued below $25, we recommend using our traditional consignment services.


What happens if an item I sold at auction is returned?

While infrequent, a buyer may return an item after it sells at auction. If we determine the item has been returned to us in the same condition as we received it, we will debit your account the amount of the sale, less the Transaction Fee, and relist the item in the next available auction.


eBay Auction Listings

How do I check the auction start time for my item and auction status?

Auction History is available on the Seller Menu. It displays all of the following information:

  • Item Info – Which item is scheduled for auction
  • Scheduled Start – The time/date the auction will begin
  • eBay Item – Link to the live eBay auction listing (this will only appear after the auction is live)
  • Current Bid – The current highest bid for the item
  • Number of Bids – The number of bids for the item

What if an item submitted to auction is misidentified?

We make every effort to ensure your items are represented accurately using our proprietary catalog. If you believe an item added to your account is identified incorrectly, you can submit a Correction Request from your COMC account prior to the auction. Please submit your Correction Request at your earliest convenience to allow us enough time to make the correction before the auction begins.

To submit a Correction Request, find the item in your Inventory Manager that needs correction and click the “wrong?” link to fill out the Correction Request form. We will review your request and make any necessary corrections.


What days do auctions end?

Our eBay auctions list for 7-days, starting and ending throughout the week.


Can I decide when my items will be auctioned or customize the auction duration?

We list all eBay auctions as 7-day auctions. COMC Auctions submissions list to eBay on the week following entry into your COMC account. We list items at a time when they will receive the best bids based on historical data. We do not offer auction day selection at this time.


Can I customize the eBay listing title?

Auction titles are based on our proprietary catalog data, but we edit them to fit maximum character requirements or to provide more information. While our team creates titles that will attract potential bidders, we do not currently accept custom title requests.


Can I set a reserve price or increase the opening bid?

To attract the most bidding activity, all COMC Auction submissions list on eBay with no reserve and a $0.99 opening bid.


What should I do if I see a problem with an auction listing?

COMC is the Safe and Easy Way to Buy and Sell. If you see an item listed at auction or bidding activity that you believe to be suspicious, please promptly contact us at auctions@comc.com with detailed information so we can investigate the issue. In some cases, we may need to remove the listing and notify the seller and bidders.


Buying from COMC Auctions

How do I bid on COMC Auctions?

COMC Auctions are hosted on eBay through the COMC eBay Store. To place a bid, sign in to your eBay account and bid on an item in one of our auctions.

If you aren’t already on eBay, you can create an eBay account.


What payment options do I have for buying a COMC Auctions item?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.

eBay accepts the following forms of payment through their platform: credit, debit, and eBay gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.


Can I pay for an item I won with COMC Store Credit?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


When is payment due for an item I win at auction?

Payment is due within 1 week of auction’s completion. Any buyer who does not pay for an item will be permanently blocked from bidding or purchasing from COMC and reported to eBay.


How long does it take to receive an item I purchase?

Items won at auction are shipped in 1 business day of receiving cleared payment. You may select from multiple shipping options depending on how quickly you would like to receive your items.


How much does shipping cost? Can I combine shipping?

Standard domestic shipping is just $4.99 no matter how many items you purchase from the COMC eBay Store. You may combine any number of items purchased from our auction and fixed-price listings in your shipment at no additional cost. Expedited shipping is available for an additional fee.

International customers receive combined shipping on auction and fixed-price purchases. Rates are determined by location.

Both domestic and international buyers will also have the option to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


What do I do if there is a problem with my COMC Auctions purchase?

Please contact auctions@comc.com if you experience any issues with your purchase.


I just bid on an item. Can I cancel my bid?

A bid is a commitment to purchase an item at that price. If you entered an incorrect amount when bidding, you may retract your bid only if you enter the correct bid immediately following the retraction. Any bidder who cancels a bid for any other reason will be permanently blocked from purchasing from COMC and reported to eBay.


Am I charged customs fees if I’m purchasing from outside the US?

When a package ships internationally, it may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Buyers are responsible for paying these additional costs. COMC is unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.


Can I return or exchange an item I purchased?

Returns are only accepted on the rare occasion that an item was misrepresented in the auction listing. Please carefully review the item’s full description and high-resolution images to ensure your satisfaction prior to bidding.

Buyer’s remorse is not a valid reason for returning an item.

Returns made within our stated policy must arrive back in the same condition they were received.


If I win an item on eBay, can I have it transferred to my COMC account instead of having it shipped?

COMC customers will be able to instantly transfer items won at auction by checking out on COMC. More information will be announced.


Other Questions?

How do I contact COMC Auctions if I have more questions?

Email us at auctions@comc.com with any questions you have and we will be happy to assist you.

Important Service Update: Discontinuing Redemption Fulfillment

For several years COMC has provided fulfillment services for manufacturer redemption cards sent to us through our consignment service. As of January 15th, 2020, we will be discontinuing support for unscratched redemption cards. Redemption cards transferred from Upper Deck’s ePack Service will need to be redeemed by the card owner. We will no longer offer the option for COMC to redeem the card on the card owner’s behalf.

How Will I Be Affected By This Change?

For COMC Consignors: Unscratched redemption cards that we receive that are postmarked after January 15th will be uploaded into your account as an unsupported item and be assessed our standard processing fee. We will not scratch the redemption cards and fulfill them on your behalf. You will need to have any unscratched redemption cards shipped back to you, where per-item fees will apply.

For COMC Mailbox Users: You can still have redemption cards sent to your COMC mailbox, but we will not be offering fulfillment services on your behalf. You will need to ship your unscratched redemption cards to yourself in order to redeem them. Any unscratched redemption cards in your account after January 15th will no longer be eligible to be scratched and redeemed by COMC on your behalf.

For Previously Scratched Redemption Cards: We will continue to provide support and fulfillment for any scratched redemption cards still available for sale on the COMC Marketplace, or in your COMC inventory awaiting fulfillment.

How Do I Redeem Redemption Cards from Manufacturers?

If you have a redemption card in your possession, it can be redeemed using the corresponding service:

Topps Redemptions – Please visit Topps Card Redemptions to learn more.

Panini Redemptions – Please visit Panini Redemption Support to learn more.

Leaf Redemptions – Please visit Redeem Leaf to learn more.

Upper Deck Redemptions – Please visit Upper Deck Customer Care to learn more.

Please also note that we will not scratch redemption cards in order to send you the code on the card, either now or after January 15th. The only available option will be for you to request shipment of any unscratched redemption cards to yourself.

If you have any questions regarding this service update, please reach out to our Customer Service Team at Staff@COMC.com.

 The COMC Team