COMC Auctions FAQ

Auction Submissions

How do I sell on COMC Auctions?

Consigning your trading cards to COMC Auctions is easy:

  1. Sign in to your COMC account. Register for a free account if you haven’t already done so.
  2. Complete the online Submission Wizard and print the submission slip.
  3. Securely package your items along with the submission slip and ship to the address we provide.

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select “Send to Auction”.
  4. Select the Sunday eBay Auction service.
  5. Submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


Can I ship my auction consignment along with my other COMC submissions?

Yes, we encourage you to save on shipping by including your auction consignment in the same package as your traditional COMC consignment submissions.

Select all the service levels you would like to use in the online Submission Wizard. You will be asked for the quantity and estimated value of each group of items. When you print the submission slips, please detach each slip and include them with the corresponding groups of items so it’s clear to us which items belong to each service level.


If my item is already on COMC, how can I send it to auction?

If you have previously consigned items in your COMC account and want to send them to auction:

  1. Find the item you want to submit in your Inventory Manager.
  2. Click on the Actions menu.
  3. Select “Send to Auction”.
  4. Select the eBay Auction service.
  5. Review and agree to the auction terms and submit the item.

Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.


What items are eligible for COMC Auction consignment?

COMC Auctions offers support for single trading cards only.

We recognize the following third-party grading companies: PSA, SGC, BGS, BVG, BCCG, and KSA. Cards graded by any other companies are not supported and cannot be listed for sale.

Please review our Supported Trading Cards policy to ensure all the items in your consignment will be accepted.


Can I Submit other items such as comic books for COMC Auctions

No. We are currently accepting single trading cards only for auction. Any other items will not be included in auctions, and will be returned to your account.


Can I Submit items that are remotely stored for auction?

Yes, but the timeline for when it will appear in auctions will be different. When you submit an item that is remotely stored, a prompt will appear indicating that an additional two-weeks of time will be needed for that item to make it’s way to our headquarters, where it can began the COMC auction consignment process.


What is the proper way to ship my auction consignment?

Ungraded cards must be shipped to COMC in card savers, toploaders, or One-Touch magnetic cases to ensure maximum protection during transit and processing. Screw-down cases are not accepted.

Auction consignments must be sent with tracking and required signature confirmation upon delivery via your preferred package delivery service. We recommend one-day shipping such as USPS Express for more valuable submissions.


How long does it take for my item to be listed at auction?

Auction submissions will be added to your COMC account within one week of being received by COMC. We will list them at auction on the following Sunday after being added to your account.


Can I cancel an auction I consigned?

There are no cancellations on COMC Auctions submissions once we receive them. Please only submit items you intend to list at the next available auction.


Where do I have to live to sell on COMC Auctions?

COMC Auctions are available to sellers worldwide. All auction submissions must be mailed to our US processing facility located in Redmond, Washington. We recommend our Mailbox processing service to customers located outside of the US for having items shipped directly to COMC from group breakers and other marketplaces, which saves you the cost of shipping the items to yourself first, and then to COMC.


Seller Fees

What are the fees involved with COMC Auctions?

There are no upfront processing fees for COMC Auctions. Commission fees for COMC Auctions are a combination of Transaction Fees and optional Store Credit Fees.

Transaction fees are based on the final sale price of each single card listing and are billed when your COMC account is paid via Store Credit for a completed auction.

Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.

Please review the Auction and Store Credit Fees for detailed information on all the fees involved with COMC Auctions.


Do I need to pay eBay fees?

COMC takes care of all the selling fees associated with eBay auctions. The only fees you are subject to for auction consignments are the Auction and Store Credit Fees.


When am I paid for an item I sold at auction?

Store Credit payment will be made to your COMC account when we receive payment from the winning bidder. If you choose to cash out your Store Credit, we will send payment to your PayPal account within 4 business days or mail a check within 10 business days, according to your preference.


What are my options for receiving payment for my completed auction?

Your COMC account will be paid with Store Credit for completed auctions. Store Credit can be spent on COMC.com with no additional fees. Optionally, you can cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards gift certificate at a reduced rate.


What happens if my item doesn’t sell? Do I still get charged a fee?

An auction listing that ends with no bids will be relisted up to 2 more times at no cost. If an item doesn’t sell after the third listing, we will charge the minimum Transaction Fee and unlock the item in your COMC account for you to set a fixed asking price.


What happens if my item sells for less than the minimum Transaction Fee?

We recommend each single trading card submitted to auction has a $25 minimum auction value. If an item happens to sell for less than the minimum Transaction Fee, your account will be debited the fee and the item will be sold to the winning bidder.

For items valued below $25, we recommend using our traditional consignment services.


What happens if an item I sold at auction is returned?

While infrequent, a buyer may return an item after it sells at auction. If we determine the item has been returned to us in the same condition as we received it, we will debit your account the amount of the sale, less the Transaction Fee, and relist the item in the next available auction.


eBay Auction Listings

What if an item submitted to auction is misidentified?

We make every effort to ensure your items are represented accurately using our proprietary catalog. If you believe an item added to your account is identified incorrectly, you can submit a Correction Request from your COMC account prior to the Sunday auction. Please submit your Correction Request at your earliest convenience to allow us enough time to make the correction before the auction begins.

To submit a Correction Request, find the item in your Inventory Manager that needs correction and click the “wrong?” link to fill out the Correction Request form. We will review your request and make any necessary corrections.


What days do auctions end?

Our eBay auctions list for 7-days, starting and ending on Sunday evenings.


Can I decide when my items will be auctioned or customize the auction duration?

We list all eBay auctions as 7-day auctions. COMC Auctions submissions list to eBay on the Sunday following entry into your COMC account. We do not offer auctions outside of the scheduled Sunday auctions at this time.


Can I customize the eBay listing title?

Auction titles are based on our proprietary catalog data, but we edit them to fit maximum character requirements or to provide more information. While our team creates titles that will attract potential bidders, we do not currently accept custom title requests.


Can I set a reserve price or increase the opening bid?

To attract the most bidding activity, all COMC Auction submissions list on eBay with no reserve and a $0.99 opening bid.


What should I do if I see a problem with an auction listing?

COMC is the Safe and Easy Way to Buy and Sell. If you see an item listed at auction or bidding activity that you believe to be suspicious, please promptly contact us at auctions@comc.com with detailed information so we can investigate the issue. In some cases, we may need to remove the listing and notify the seller and bidders.


Buying from COMC Auctions

How do I bid on COMC Auctions?

COMC Auctions are hosted on eBay through the COMC eBay Store. To place a bid, sign in to your eBay account and bid on an item in one of our auctions.

If you aren’t already on eBay, you can create an eBay account.


What payment options do I have for buying a COMC Auctions item?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.

eBay accepts the following forms of payment through their platform: credit, debit, and eBay gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.


Can I pay for an item I won with COMC Store Credit?

COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


When is payment due for an item I win at auction?

Payment is due within 72 hours of auction’s completion. Any buyer who does not pay for an item will be permanently blocked from bidding or purchasing from COMC and reported to eBay.


How long does it take to receive an item I purchase?

Items won at auction are shipped in 1 business day of receiving cleared payment. You may select from multiple shipping options depending on how quickly you would like to receive your items.


How much does shipping cost? Can I combine shipping?

Standard domestic shipping is just $4.99 no matter how many items you purchase from the COMC eBay Store. You may combine any number of items purchased from our auction and fixed-price listings in your shipment at no additional cost. Expedited shipping is available for an additional fee.

International customers receive combined shipping on auction and fixed-price purchases. Rates are determined by location.

Both domestic and international buyers will also have the option to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.


What do I do if there is a problem with my COMC Auctions purchase?

Please contact auctions@comc.com if you experience any issues with your purchase.


I just bid on an item. Can I cancel my bid?

A bid is a commitment to purchase an item at that price. If you entered an incorrect amount when bidding, you may retract your bid only if you enter the correct bid immediately following the retraction. Any bidder who cancels a bid for any other reason will be permanently blocked from purchasing from COMC and reported to eBay.


Am I charged customs fees if I’m purchasing from outside the US?

When a package ships internationally, it may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.

Buyers are responsible for paying these additional costs. COMC is unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.


Can I return or exchange an item I purchased?

Returns are only accepted on the rare occasion that an item was misrepresented in the auction listing. Please carefully review the item’s full description and high-resolution images to ensure your satisfaction prior to bidding.

Buyer’s remorse is not a valid reason for returning an item.

Returns made within our stated policy must arrive back in the same condition they were received.


If I win an item on eBay, can I have it transferred to my COMC account instead of having it shipped?

COMC customers will be able to instantly transfer items won at auction by checking out on COMC. More information will be announced.


Other Questions?

How do I contact COMC Auctions if I have more questions?

Email us at auctions@comc.com with any questions you have and we will be happy to assist you.