The COMC Pre-Black Friday Seller Promotions Start Monday, November 14th!
We’re waiving our promotion setup fees for ALL COMC sellers during our Pre-Black Friday Seller Promotion! With all the buyers looking for deals, this is an excellent opportunity to run sales that are too good to resist!
Set Up Your Seller Promotions Now!
Be sure to set up your FREE Pre-Black Friday Seller Promotion running from Monday, Nov 14th – Sunday, Nov 20th. Set up your free Pre-Black Friday Seller Promotion today on the Promotions Manager page. Setting up seller promotions showcases your COMC port on the COMC Sales page during our exciting sales event. This is a great opportunity to price your cards to sell and attract more buyers!
Black Friday Promotions Are Coming Soon
Stay Tuned For More Details!
Prepare to purchase items quickly because our best deals will go fast!
Load your account with COMC Store Credit today, so you can immediately purchase items.
Wait to submit your shipment request – Stay tuned for more details about our upcoming Free Shipping promotion.
Don’t wait to buy items! The best deals go quickly during our Black Friday Sale, so buy your items during our Pre-Black Friday Sale before they’re gone.
Do you have questions? Our Customer Service Team is always ready to help! Our Live Chat agents are available to assist you Monday through Friday, 7am to 4pm, or you can email staff@comc.com to receive a response within 24 hours.
Daily prizes and giveaways on our website AND social media accounts
All times listed are in Pacific Standard Time.
Earn 5% Back on Purchases with COMC Store Credit
If there was ever a perfect time to buy, now’s that time! The more you spend, the more you get. For ALL items purchased with COMC Store Credit between 12:00am Friday, November 26th to 11:59pm Monday, November 29th, you’ll receive 5% store credit!
5% store credit earned up to a total of $100 back in store credit per user
Store credit earned will automatically be applied to your COMC account on January 1, 2022
Don’t have a free COMC account? Easily register for your free COMC account to ensure all your purchases are eligible for the 5% store credit offer. By using your COMC account to purchase items with COMC Store Credit, you can decide when you want items shipped. This is a great opportunity to take advantage of one of the benefits of COMC, to buy now and ship later!
Lowest Prices of the Year
Millions of items are marked down to their lowest prices of the year as COMC sellers run sales promotions for FREE this weekend! There is no better time to find the cards you’ve been looking for at prices you can’t beat! Sales promotions will be showcased on the COMC Sales page during our exciting sales event, so make sure to check out these great deals!
$5 Off Shipping Now + $5 Off Shipping Later
Shipments of 100+ items placed betweenFriday, November 26th and Tuesday, November 30thwill receive $5 off shipping!
Have you been waiting to make a shipment request? We’ve now caught up on our shipping backlog, so this is a great opportunity to ship your items! If you ship 100+ items you will receive $5 off your shipment between Friday, November 26th through Tuesday, November 30th.
100+ items must be included in the same shipment
Only purchased items count toward the 100 minimum item shipment (items you consigned with us are not included)
Includes ePack transfers
Earn a $5 shipping credit for making a purchase between Friday, November 26th and Monday, November 29th!
If you make a purchase on the COMC Marketplace between Friday, November 26th through Monday, November 29th you will receive a $5 credit toward a future shipment.
$5 shipment credit will automatically be applied to any shipment request you make between January 1, 2022 – March 31, 2022
$5 shipment credit must be used by March 31, 2022
Limited to one credit per account
Prizes & Giveaways
You’ll have FIVE CHANCES to win card giveaways throughout Black Friday Weekend!
Your Purchase = Your Entry into the Daily Drawing
With any COMC account purchase, you’ll automatically be entered into the drawing for the Daily Card Giveaway on the day of your purchase. If you make a purchase each of the four days during the sale, you will be entered into each daily drawing, as well as our Grand Prize drawing!
Daily Drawing Awards:
Friday: 2018-19 Upper Deck SP Game Used 2018 All-Star Skills Fabrics Patch Alexander Ovechkin #’d 01/35
Saturday: 2019-20 Topps Finest UEFA Champions League Blue Refractor Lionel Messi #’d 119/150
Sunday: 2019 Panini Select Tmall Dragon Scale Prizm Premier Level Lamar Jackson #’d 24/88
Monday: 2018 Topps Update Series Gold Next Stop, Stardom (Upton, Ohtani RC & Trout) #’d 1453/2018
Awarded to one random user who was entered into any of the four daily drawings:
Grand Prize: 2018-19 Panini Prizm Go Hard or Go Home Mojo Prizm LeBron James #’d 14/25
Terms: One entry per person per day. You must be logged into your COMC account while making your purchase to be eligible. Winners will be announced on December 7th, 2021.
No Purchase Necessary: Visit our Online Daily Giveaway Entry Form for the updated link each day beginning Friday, November 26th through Monday, November 29th.
Exclusive Social Media Giveaways!
Join our exclusive daily social media giveaways Black Friday through Cyber Monday! Giveaway details will be announced on each of our Social Media feeds. For additional giveaway details, follow our Facebook, Instagram, and Twitter, pages!
Attention Sellers! Set Up Your Sales Promotions Now!
COMC sellers can run sales promotions for FREE through Cyber Monday! Easily set up your Black Friday Weekend and Cyber Monday sales now on the Promotions Manager page. Our multiple sales promotions give you the freedom to customize each of your promotions. Setting up sales promotions will showcase your COMC port on the COMC.com Sales page during our exciting sales event. This is a great opportunity to price your cards to sell and attract more buyers!
The Advantages of Using Your FREE COMC Account!
Buy Now & Ship Later
The biggest advantage for COMC members during our Black Friday Sale is our buy now-ship later feature. While you’re shopping on COMC, items in your shopping cart are not reserved, and can be purchased by other collectors. Using your COMC account to instantly purchase items with store credit will prevent other shoppers from snapping up those too-good-to-be-true deals that you have your eye on.
By using your COMC account and purchasing items with COMC Store Credit, you decide when you want your items shipped to you! This feature also enables you to group items into a single shipment.
With COMC Store Credit, you can buy a few items on Friday, a few more on Saturday and Sunday, and scoop up a bunch of last-minute deals on Monday.All items stay safe in your COMC account until you’re ready to place a shipment request.
Instant Purchases
When you buy an item with COMC Store Credit it is instantly deposited into your COMC account. This allows you to buy cards over time and keep them in your online inventory until you are ready to ship them all together. You can also try to “Flip” your items for a profit by instantly re-pricing them for sale. For more information on how to “Flip” your items, see our blog post How to Flip on COMC.
Making Offers
Some sellers set up their portfolio to allow and accept offers for up to 50% off their listed prices. When you have COMC Store Credit in your account, you can use it to make offers below the listed price. Sellers must accept your offer if it is below their threshold and offers expire after 72 hours of inactivity. To manage and view your offers, visit your Offer History page, which is accessible from the top-center of the Dashboard. COMC cannot accept, counter, or decline offers on behalf of customers. When your offer is accepted, the payment is immediately transferred to the seller, and the item is immediately transferred to your COMC account.
Do you have questions? Our Customer Service Team is always ready to help! Our Live Chat agents are available to assist you Monday through Friday 8am to 5pm or you can email staff@comc.com to receive a response within 24 hours.
Please note that our offices will be closed on November 25th in observation of the Thanksgiving Holiday.
Are you ready? The COMC Black Friday & Cyber Monday sale is coming THIS FRIDAY, November 26th!
Prepare to purchase items quickly, because our best deals will go fast!
Load your account with COMC Store Credit now so it’s immediately available
Wait to submit your shipment request – check out our upcoming shipping discounts
Don’t wait! Buy your items now before they’re gone
All times listed are in Pacific Standard Time.
Lowest Prices of the Year
Millions of items will be marked down to their lowest prices of the year as COMC sellers run sales promotions for FREE this weekend! There is no better time to find the cards you’ve been looking for at prices you can’t beat! Sales promotions will be showcased on the COMC Sales page during our exciting sales event, so make sure to check out these great deals!
Buy COMC Store Credit now so you’re ready to swoop up all the great deals before someone else does. If you have store credit in your account you can make instant purchases so you don’t risk someone else buying the card before you do!
If you’ve had your eye on a great deal, don’t wait to purchase it or it may be gone. Items sell quickly during our Black Friday Savings Event, so don’t wait!
$5 Off Shipping Now + $5 Off Shipping Later
Shipments of 100+ items placed betweenFriday, November 26th and Tuesday, November 30thwill receive $5 off shipping!
Have you been waiting to make a shipment request? We’ve now caught up on our shipping backlog, so this will be a great opportunity to ship your items! If you ship 100+ items you will receive $5 off your shipment between Friday, November 26th through Tuesday, November 30th.
100+ items must be included in the same shipment to be eligible for the $5 off shipping
Only purchased items count toward the 100 minimum item shipment (items you consigned with us are not included)
Includes ePack transfers
Earn a $5 shipping credit for making a purchase between Friday, November 26th and Monday, November 29th!
If you make a purchase on the COMC Marketplace between Friday, November 26th through Monday, November 29th you will receive a $5 credit toward a future shipment.
$5 shipment credit will automatically be applied to any shipment request you make between January 1, 2022 – March 31, 2022
$5 shipment credit must be used by March 31, 2022
Limited to one credit per account
Purchase Items You Don’t Want To Miss Now
During our Black Friday Savings Event, items go quickly! Sellers are running sales promotions and to make sure another buyer doesn’t purchase items, buyers are taking full advantage of making instant purchases. If you’ve been keeping your eye on something special, purchase it now before our Black Friday Savings Event so it isn’t gone. Your item will be instantly deposited into your COMC account so you can ship it with your other items during our Black Friday shipping promotion.
Attention Sellers! Set Up Your Sales Promotions Now!
COMC sellers can run sales promotions for FREE this week and weekend! Set up your Black Friday Weekend and Cyber Monday sales now on the Promotions Manager page. Our multiple sales promotions give you the freedom to customize each of your promotions. Setting up sales promotions will showcase your COMC port on the COMC Sales page during our exciting sales event. This is a great opportunity to price your cards to sell and attract more buyers!
Do you have questions? Our Customer Service Team is always ready to help! Our Live Chat agents are available to assist you Monday through Friday 8am to 5pm or you can email staff@comc.com to receive a response within 24 hours.
Please note that our offices will be closed on November 25th in observation of the Thanksgiving Holiday.
COMC will be in attendance at the Sportcard Expo – Virtual Edition on June 19 & 20th. Thanks to the sponsors of the show, attendance is free! We will be answering questions you may have on how COMC can be part of your hobby experience. Due to internal system limitations, we will not be able to respond to specific account user questions.
Take Advantage of our Mailbox Service
Use our mailbox service to save time on shipping. Expo sellers can send all of the cards sold to the COMC as one shipment. Cards can be deposited into buyers’ accounts through the mailbox service. Just have your buyers create a COMC account and label their purchases with that name. This will allow buyers to piggyback their Expo purchases with COMC purchases for lower cost per item shipping with buyer protection. Buyers can request shipments to their COMC Mailbox accounts for the above reasons. Read more about our mailbox service at https://www.comc.com/mailbox.
*Mailbox submissions sent to our US office will experience processing delays. Current Mailbox processing times begin when packages are opened.
Virtual Dice Game to Win Real Prices
A COMC member will roll die on account holder’s behalf for a chance to win prizes. Winners will be drawn the week of June 21st and will be announced on our Facebook page. To claim your prize, email csc@comc.com by August 20th, 2020 and we’ll add the card into your account along with store credit to cover shipping. Limit one roll per account.
Free Daily Box Breaks
We will be offering random team breaks to any COMC account holders who would like to participate (limit one slot per household). Winners will receive only the “hits” (no base / commons) and will have to be at the booth the “pick up” their prize. More details will be announced at the show.
Disclaimer & Conclusion
As this is the first show of its kind, we may encounter some technical difficulties, so we add the precautionary disclaimer that the show events are subject to change.
We hope you can attend its event and visit the vendors that would normally set up at the Toronto Expo.
As part of our ongoing effort to improve your trading card collecting experience with COMC, we recently rolled out a pretty note-worthy change. All items with condition notes have been separated from items without condition notes, and placed within their own ‘noted’ conditional bucket. You might think a change like this is small, but it actually benefits both buyers and sellers in a big way!
By separating cards with and without condition notes, buyers will have an easier time distinguishing cards considered to be in near-mint or better condition from cards that have flaws or undesirable traits. All cards in the ‘Noted’ bucket display [noted] within search results to better help you differentiate these items.
This change will also improve the experience for sellers working in their inventory manager to either set asking prices for new items, or update prices of items already for sale. With the separation of condition noted items into their own bucket, sellers will have access to better data points on how to price these items, and how other sellers are pricing similar items.
Condition noted items will also have their own SRP (Suggested Retail Pricing), SLP (Suggested List Pricing), and SWP (Suggested Wholesale Pricing) different from similar items without condition notes.
Noted cards can be searched for specifically by using the Item Condition search filters on the left side of your COMC search results. It can be found within the Ungraded > COMC filter.
Great news! The COMC Bulk Price Editor is now functional and ready to help you efficiently adjust the asking prices of your COMC Inventory. We want to thank all of our sellers for your patience during the downtime.
To learn more and download the bulk price editor, please click here
For a detailed write up on how to use the Bulk Price Editor to quickly reprice large portions of your COMC inventory, please refer to our tutorial page.
The FAQ has been continually updated by our team over the last few weeks as new questions arise, and new features are added. That being said, we know that with this new auctions feature, there is a lot of new pages and documentation, and sometimes it can be hard to find the answer you’re looking for.
Below you will find the FAQ in it’s entirety. If you have a question that isn’t covered, or something that you think would be a good addition to the FAQ, please leave a comment below with your question(s) or suggestions. We’ll review your responses and update the FAQ as needed!
Auction Submissions
How do I sell on COMC Auctions?
Consigning
your trading cards to COMC Auctions is easy:
Note: Auctions are available for items consigned through Select,
Premium, and Mailbox services and for items upgraded to those levels via the
Item Upgrade Fee. Items consigned through our Basic service or transferred from
Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to
auction.
I won an auction on eBay. Can I transfer it to my COMC account instead of shipping it?
Yes! The transfer to COMC feature is now live and available within your COMC account dashboard. Please visit our Auctions Won page to learn about this exciting functionality, and how you can link your eBay and COMC accounts.
Once your eBay and COMC accounts have been linked, any items won at auction on eBay will be displayed on this page, giving you the option to pay with COMC Credit and have the item immediately transferred to your COMC inventory.
Please note that using COMC Store Credit to pay for an eBay auction is similar to using COMC Store Credit to pay for a Blowout Cards Gift Certificate. Your winning bid will be adjusted to account for the standard 10% cash-out fee. Example: If you purchase an item for $100 your COMC Store Credit payment would be $110. However, you will not need to pay sales tax or shipping because you are using COMC Store Credit.
Why did an item I submitted for auction get put back into my account and locked?
It is intended for an item submitted to COMC Auctions to be re-deposited into your inventory in a locked state pending the commencement of the next auction. Please review for accuracy any pending Auction items in your inventory and contact us if you discover any errors.
Can I ship my auction consignment along with my other COMC submissions?
Yes, we
encourage you to save on shipping by including your auction consignment in the
same package as your traditional COMC consignment submissions.
Select all the service levels you would like to use in the online Submission Wizard. You will be asked for the quantity and estimated value of each group of items. When you print the submission slips, please detach each slip and include them with the corresponding groups of items so it’s clear to us which items belong to each service level.
If my item is already on COMC, how can I send it to auction?
If you
have previously consigned items in your COMC account and want to send them to
auction:
Review and agree to the auction terms and submit the item.
Note: Auctions are available for items consigned through Select, Premium, and Mailbox services and for items upgraded to those levels via the Item Upgrade Fee. Items consigned through our Basic service or transferred from Upper Deck e-Pack are subject to the $0.50 Item Upgrade Fee before going to auction.
What items are eligible for COMC Auction consignment?
COMC Auctions offers support for single trading cards only.
We recognize the following third-party grading companies: PSA, SGC, BGS, BVG, BCCG, and KSA. Cards graded by any other companies are not supported and cannot be listed for sale.
Can I Submit other items such as comic books for COMC Auctions
No. We are currently accepting single trading cards only for auction. Any other items will not be included in auctions, and will be returned to your account.
Can I Submit items to your Canadian Location for Auction
No, our Canadian location does not accept auction consignment submissions at this time. Auction submission originating in Canada will need to be mailed to our United States location specified within the submission wizard.
Can I Submit items that are remotely stored for auction?
Yes, but the timeline for when it will appear in auctions will be different. When you submit an item that is remotely stored, a prompt will appear indicating that an additional two-weeks of time will be needed for that item to make it’s way to our headquarters, where it can begin the COMC auction consignment process.
What is the proper way to ship my auction consignment?
Ungraded cards must be shipped to COMC in card savers, toploaders, or One-Touch magnetic cases to ensure maximum protection during transit and processing. Screw-down cases are not accepted.
Auction consignments must be sent with tracking and required signature confirmation upon delivery via your preferred package delivery service. We recommend one-day shipping such as USPS Express for more valuable submissions.
How long does it take for my item to be listed at auction?
Auction submissions will be listed for auction within 2-4 weeks of being received by COMC. Your items will be included in the following week’s auctions after they enter your account. You can view the status of Auction Consignments on the Processing Status page, and pending Auction items submitted from within your COMC account to the Auction service on the Grading Submissions page.
Can I cancel an auction I consigned?
There are no cancellations on COMC Auctions submissions once we receive them. Please only submit items you intend to list at the next available auction.
Where do I have to live to sell on COMC Auctions?
COMC Auctions are available to sellers worldwide. All auction submissions must be mailed to our US processing facility located in Redmond, Washington. We recommend our Mailbox processing service to customers located outside of the US for having items shipped directly to COMC from group breakers and other marketplaces, which saves you the cost of shipping the items to yourself first, and then to COMC.
Seller Fees
What are the fees involved with COMC Auctions?
There are no upfront processing fees for COMC Auctions. Commission fees for COMC Auctions are a combination of Transaction Fees and optional Store Credit Fees.
Transaction fees are based on the final sale price of each single card listing and are billed when your COMC account is paid via Store Credit for a completed auction.
Store
Credit can be spent on COMC.com with no additional fees. Optionally, you can
cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards
gift certificate at a reduced rate.
Please review the Auction and Store Credit Fees for detailed information on all the fees involved with COMC Auctions.
Do I need to pay eBay fees?
COMC takes care of all the selling fees associated with eBay auctions. The only fees you are subject to for auction consignments are the Auction and Store Credit Fees.
When am I paid for an item I sold at auction?
Store Credit payment will be made to your COMC account when we receive payment from the winning bidder. If you choose to cash out your Store Credit, we will send payment to your PayPal account within 4 business days or mail a check within 10 business days, according to your preference.
What are my options for receiving payment for my completed auction?
Your
COMC account will be paid with Store Credit for completed auctions. Store
Credit can be spent on COMC.com with no additional fees. Optionally, you can
cash out Store Credit for a 10% Cash Out Fee or redeem it for a Blowout Cards
gift certificate at a reduced rate.
What happens if my item doesn’t sell? Do I still get charged a fee?
An auction listing that ends with no bids will be relisted up to 2 more times at no cost. If an item doesn’t sell after the third listing, we will charge the minimum Transaction Fee and unlock the item in your COMC account for you to set a fixed asking price.
What happens if my item sells for less than the minimum Transaction Fee?
We recommend each single trading card submitted to auction has a $25 minimum auction value. If an item happens to sell for less than the minimum Transaction Fee, your account will be debited the fee and the item will be sold to the winning bidder.
What happens if an item I sold at auction is returned?
While infrequent, a buyer may return an item after it sells at auction. If we determine the item has been returned to us in the same condition as we received it, we will debit your account the amount of the sale, less the Transaction Fee, and relist the item in the next available auction.
eBay Auction Listings
How do I check the auction start time for my item and auction status?
Scheduled Start – The time/date the auction will begin
eBay Item – Link to the live eBay auction listing (this will only appear after the auction is live)
Current Bid – The current highest bid for the item
Number of Bids – The number of bids for the item
What if an item submitted to auction is misidentified?
We make every effort to ensure your items are represented accurately using our proprietary catalog. If you believe an item added to your account is identified incorrectly, you can submit a Correction Request from your COMC account prior to the auction. Please submit your Correction Request at your earliest convenience to allow us enough time to make the correction before the auction begins.
To submit a Correction Request, find the item in your Inventory Manager that needs correction and click the “wrong?” link to fill out the Correction Request form. We will review your request and make any necessary corrections.
What days do auctions end?
Our eBay auctions list for 7-days, starting and ending throughout the week.
Can I decide when my items will be auctioned or customize the auction duration?
We list all eBay auctions as 7-day auctions. COMC Auctions submissions list to eBay on the week following entry into your COMC account. We list items at a time when they will receive the best bids based on historical data. We do not offer auction day selection at this time.
Can I customize the eBay listing title?
Auction titles are based on our proprietary catalog data, but we edit them to fit maximum character requirements or to provide more information. While our team creates titles that will attract potential bidders, we do not currently accept custom title requests.
Can I set a reserve price or increase the opening bid?
To
attract the most bidding activity, all COMC Auction submissions list on eBay with
no reserve and a $0.99 opening bid.
What should I do if I see a problem with an auction listing?
COMC is the Safe and Easy Way to Buy and Sell. If you see an item listed at auction or bidding activity that you believe to be suspicious, please promptly contact us at auctions@comc.com with detailed information so we can investigate the issue. In some cases, we may need to remove the listing and notify the seller and bidders.
Buying from COMC Auctions
How do I bid on COMC Auctions?
COMC Auctions are hosted on eBay through the COMC eBay Store. To place a bid, sign in to your eBay account and bid on an item in one of our auctions.
What payment options do I have for buying a COMC Auctions item?
COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.
eBay accepts the following forms of payment through their platform: credit, debit, and eBay gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.
Can I pay for an item I won with COMC Store Credit?
COMC customers will be able to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.
When is payment due for an item I win at auction?
Payment is due within 1 week of auction’s completion. Any buyer who does not pay for an item will be permanently blocked from bidding or purchasing from COMC and reported to eBay.
How long does it take to receive an item I purchase?
Items won at auction are shipped in 1 business day of receiving cleared payment. You may select from multiple shipping options depending on how quickly you would like to receive your items.
How much does shipping cost? Can I combine shipping?
Standard domestic shipping is just $4.99 no matter how many items you purchase from the COMC eBay Store. You may combine any number of items purchased from our auction and fixed-price listings in your shipment. Please note that auction wins you transfer to your COMC account incur a per-item shipping fee ($0.45 for raw, standard-sized items, $1.00 for graded/oversized items) once requested for shipment. Expedited shipping is available for an additional fee.
International customers receive combined shipping on auction and fixed-price purchases. Rates are determined by location.
Both domestic and international buyers will also have the option to save on shipping and instantly transfer items won at auction by checking out on COMC. Details about this payment option will be announced soon.
What do I do if there is a problem with my COMC Auctions purchase?
Please contact auctions@comc.com if you experience any issues with your purchase.
I just bid on an item. Can I cancel my bid?
A bid is a commitment to purchase an item at that price. If you entered an incorrect amount when bidding, you may retract your bid only if you enter the correct bid immediately following the retraction. Any bidder who cancels a bid for any other reason will be permanently blocked from purchasing from COMC and reported to eBay.
Am I charged customs fees if I’m purchasing from outside the US?
When a package ships internationally, it may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.
Buyers are responsible for paying these additional costs. COMC is unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.
Can I return or exchange an item I purchased?
Returns are only accepted on the rare occasion that an item was misrepresented in the auction listing. Please carefully review the item’s full description and high-resolution images to ensure your satisfaction prior to bidding.
Buyer’s remorse is not a valid reason for returning an item.
Returns made within our stated policy must arrive back in the same condition they were received.
If I win an item on eBay, can I have it transferred to my COMC account instead of having it shipped?
COMC customers will be able to instantly transfer items won at auction by checking out on COMC. More information will be announced.
Other Questions?
How do I contact COMC Auctions if I have more questions?
Email us at auctions@comc.com with any questions you have and we will be happy to assist you.
For several years COMC has provided fulfillment services for manufacturer redemption cards sent to us through our consignment service. As of January 15th, 2020, we will be discontinuing support for unscratched redemption cards submitted to us via mail-in consignment. Please note that redemption cards transferred from the Upper Deck ePack service will still be redeemed as normal.
How Will I Be Affected By This Change?
For COMC Consignors: Unscratched redemption cards that we receive that are postmarked after January 15th will be uploaded into your account as an unsupported item and be assessed our standard processing fee. We will not scratch the redemption cards and fulfill them on your behalf. You will need to have any unscratched redemption cards shipped back to you, where per-item fees will apply.
For COMC Mailbox Users: You can still have redemption cards sent to your COMC mailbox, but we will not be offering fulfillment services on your behalf. You will need to ship your unscratched redemption cards to yourself in order to redeem them. Any unscratched redemption cards in your account after January 15th will no longer be eligible to be scratched and redeemed by COMC on your behalf.
For Previously Scratched Redemption Cards: We will continue to provide support and fulfillment for any scratched redemption cards still available for sale on the COMC Marketplace, or in your COMC inventory awaiting fulfillment.
How Do I Redeem Redemption Cards from Manufacturers?
If you have a redemption card in your possession, it can be redeemed using the corresponding service:
Please also note that we will not accept requests to scratch redemption cards in order to send you the code on the card, either now or after January 15th. The only available option will be for you to request shipment of any unscratched redemption cards to yourself.
If you have any questions regarding this service update, please reach out to our Customer Service Team at Staff@COMC.com.
Great News! If you’ve won an auction listed on eBay from our COMC_Consignments account, you can now pay with COMC Credit and have your auction wins instantly transferred to your COMC account. This new feature will allow you to bypass the eBay checkout process, saving on the cost of shipping and taxes!
To get started, login to your COMC account and visit the Auctions Won page. The link can be found under the Buyer Menu of your COMC account dashboard. Once there, you will need to walk through the steps to link your eBay account to your COMC account.
If you use the same email address for both your eBay and COMC accounts, we will try to link them for you automatically when we detect your first won auction. Shortly after you’ve won an auction, your item will appear on the Auctions Won page, giving you the option to pay for the items using your available COMC Credit.
When you use the transfer now button, we will immediately deduct the specified amount from your store credit balance and transfer the item into your COMC account. We will not ship the item until you place a shipment request. Alternatively, you are free to put the item back up for sale. If you sell the item, you will not have to pay for shipping.
Once you’ve paid for your items, you can find them immediately in your COMC Inventory Manager. At this point you have full control over the items you’ve won at auction. Ship them home, put them back up for sale with a new asking price, resubmit them for auction, or just leave them as-is while you think about it!
If you have any further question, don’t hesitate to reach out to our Customer Service Team at staff@comc.com.
The first destination in our itinerary for 2020 will be Orlando, Florida for the Upper Deck 20202 Certified Diamond Dealer Conference at the Walt Disney World Swan Resort. If you own a hobby shop and are an Upper Deck Certified Diamond Dealer then be sure to join us January 7th-9th for what is sure to be another great Conference hosted by Upper Deck!
COMC will be in attendance with our own booth set up for the duration of the conference. We will be available to meet with hobby shop owners to discuss how COMC can help their shops become more successful. We’ll also be available to help shop owners set up and manage their accounts, offer demonstrations of our service, and answer any and all questions they may have about our service.
You must be logged in to post a comment.