The Faces Behind COMC – Getting to Know Our Customer Service Team

We’re going to step outside the box and do something a little bit different in the first installment of this ongoing blog series. Instead of showcasing some of the great cards found on COMC, we want to introduce you to a few of our employees here at COMC. If you’ve ever sent an email to or given us a call, it is very likely that you’ve been helped by one or more of our Customer Service Team. In this blog, we’ll put faces and personalities to the names that have helped improve your COMC experience. Enjoy!

Christopher Thornton

Originally joining COMC to help bolster our Shipping Team in the Fall of 2015, Chris quickly found his way to our Customer Service Team thanks to his keen eye for detail and appreciation for language. Born in Wenatchee, WA (a three-hour trek across the mountains from COMC), he has lived all across Washington including Seattle and the Tri-Cities area.

Away from COMC, Chris can be found partaking in partner acrobatics 4-5 nights a week with his friends. His fascination for cooking using both unique combinations of ingredients and niche cooking gadgets always spurns conversation around the office. His remaining free time is usually spent squeezing in other hobbies such as watching sci-fi, astronomy, self-improvement through reading and being a wine enthusiast. He collects literature in the form of poems as well as old books.

Favorite Sport: Acrobatic Gynastics
Favorite Players: Simone Biles
Favorite Food: Sushi or Szechuan
Favorite Musical Artists: Astronautilus, Garbage, Jesse Cook, Daft Punk, Aesop Rock, Metric
Favorite Card in his collection: Magic: The Gathering card, “Cauldron Dance”

Norbert Strub

The longest tenured member of our Customer Service Team, ‘Norb’ joined the team back in October of 2013. Originally from Virginia, he now resides close to COMC with his adorable eight-year-old Japanese Chin dog.

He is the resident expert at COMC for any and all things retro video gaming. In addition to knowing virtually everything there is to know about retro gaming, he owns a vast collection of video games spread across a variety of consoles.  When not gaming it up,  he can be found on the disc golf course competing or honing his skills.

Favorite Sport: Football, Hockey
Favorite Food: Dishes with noodles (spaghetti, yakisoba, pad thai, etc.)
Favorite Game in his collection: King of Dragons

James Good

James joined the COMC Team in the Fall of 2012 as a member of our Identification Team. He transitioned onto the Customer Service Team as an extension of his role as our Social Media Coordinator in early 2016. Born just outside of Los Angeles, California, he has lived the majority of his life in the Pacific Northwest.

In his spare time, James enjoys being active within the hobby buying and selling sports cards. A former professional Pokemon Trading Card Game Player, he finished 3rd in the 2013 Pokemon World Championship. James is an automotive enthusiast, owning a limited edition Dodge Challenger SRT8 and a Ram 1500 pickup truck.  He is self-professed homebody who would much rather spend his free time at home with his girlfriend Brittany and their three cats.

Favorite Sport: Baseball
Favorite Players:  Bryce Harper, Tim Lincecum, Ken Griffey Jr. and Mitch Haniger
Favorite Food: Carb-free burrito bowl from Chipotle
Favorite Musical Artists: Tycho, Caspian, Josh Abbot Band, and Chis Stapleton
Favorite Card in his collection: 2007 Bowman Chrome Prospects Blue Refractor Autograph Tim Lincecum


Joseph Highfill

Having joined our team more recently midway through 2016, Joe has quickly acclimated to the culture of COMC. His infectious laugh can be heard frequently throughout the halls of our Redmond Headquarters. The most- well traveled of the Team, he has previously lived in Portsmouth, VA, Orlando, FL, and Georgia before settling in Washington.

When not helping and assisting our customers, Joe can be found making music and enjoying media arts. His passion for music is second-to-none as he packs a substantial collection of records and various forms of music highlighted by an extensive David Bowie collection. When not rocking out or spending time with his family and friends, he can be found remaining very active as an enthusiast of cycling, martial arts, and dancing.

Favorite Sport: Performing live.
Favorite Food: Thai
Favorite Musical Artists: David Bowie, The Fall, Skinny Puppy, Talking Heads
Favorite Card in his collection: 1974-81 Dutch/Swedish Star Gums #601 – David Bowie

Chris Brown

Chris started his journey at COMC as a member of our Identification Team in 2015 before transitioning to the Customer Service Team last year. Born and raised in the State of Washington, he has resided all across the state from as far north as Bellingham to across the Puget Sound in Port Orchard.

He surrounds himself with friends and family that keeps him plenty busy in his free time. He has a standing weekly chess appointment with one of his oldest friends. It’s not uncommon to find Chris attending a game night on the weekends where any number of games might get played. He has a small dog named Jax who he says is an equal part delight and pain in the rear.

Favorite Sport: Boxing
Favorite Players: Gennady Golovkin, Earl Thomas, Kyle Seager
Favorite Food: Lasagna… No, Burrito…
Favorite Musical Artists: At the Drive-In, Red Fang, et al.
Favorite Card in his collection:1996 Topps – #290 Reggie White – “I got to meet him and he signed this card for me.”


Fresh Out of the Pack! Newly Released Sets on the COMC Marketplace!

Hello COMC Nation!

The trading card world wrapped up a whirlwind 2017 with a tremendous number of popular products released in the month of December. In this blog, we’ll look at some of the sets that have already started making their way to the COMC Marketplace.




Hockey & Non-Sports


On The Road – Catch Us at These Card Shows in 2018!

We’ll be hitting the road in 2018! Be sure to catch us at a show!

Hello COMC Nation!

The start of a new year means new opportunities to catch us at card shows across the United States and Canada! It is always such a pleasure to get to meet with our buyers and sellers face-to-face at shows and hear your feedback, suggestions and experiences using COMC!

We will have a booth set up and representatives present at the shows listed below. We will be accepting drop-off consignments at each of these shows:

April 21st & 22nd
The Summit Sports Collectibles Show VIIII
Edmonton (Sherwood Park), Alberta, Canada

May 4th – 6th
The Sport Card & Memorabilia Expo
Mississauga, Ontario, Canada

August 1st – 5th
The National Sports Collectors Convention
Cleveland, Ohio, United States

Nov 9th – 11th
The Sport Card & Memorabilia Expo
Mississauga, Ontario, Canada

Vendors attending these shows can now partner with COMC

This year we’re seeking vendors who will be setting up at The Expo and The National that would like to represent COMC by wearing our apparel throughout the show. In return, participating vendors will receive a voucher that can be used to pay for processing fees on your upcoming COMC submissions.  Please email if you are interested in registering.  Because we require a minimum number of participants, vendors who confirm registration in the month of January will get a extra bonus!  More details to come as the program develops.

Check Out Your Grades! – December BGS Grading Returns

Hello COMC Nation!

It’s the start of a new year which means new changes are coming to the COMC Blog! We’re pleased to announce the debut of our new blog series, “Check Out Your Grades!” . In this series, we’ll look at our ten favorite grading returns from the previous month that were submitted to BGS through COMC.

Did you know that you can submit any item in your inventory manager via the actions menu to BGS for grading or to COMC for our weekly Condition Review?

December 2017 Grading Returns:



Happy Holidays! – Reduced Customer Service on December 25th and January 1st.

Happy Holidays COMC Nation!

We here at COMC just want to take a moment to wish you and your loved ones a very joyous Holiday Season and a very Happy New Year!

In observance of the Holiday Season, we will have limited customer service support. On December 25th and January 1st, phone support will not be available, but we can still help via email. If you have any questions or need assistance, simply send an email to and one of our friendly customer service agents will be glad to help!

2017 was a great year for trading cards and collectibles as the bats of baseball rookies such as Aaron Judge and Cody Bellinger ignited interest in long time collectors as well as new and returning collectors alike. As the summer wound down, we saw the meteoric rise of basketball superstars like Giannis Antetokounmpo and Ben Simmons generate excitement in the new basketball products like Optic, Prizm and Select. ePack items continued to find an increased presence on the COMC marketplace as Fleer Ultra Spider-Man and Team Canada Juniors gained popularity among collectors.

With 2018 right around the corner, we’re more excited and passionate than ever about the future of the hobby that we all love so much. Until next time, Happy New Year!



Black Friday – Cyber Monday is Coming! Details inside!

Black Friday Kickoff Sale – November 24th
Black Friday Weekend Sale – November 25th & 26th
Cyber Monday Last-Chance Sale – November 27th


We’re committed more than ever to helping you get the cards that you want at the prices you want to pay! Sellers will be slashing prices on millions of items across the COMC marketplace. When you buy more, you save more because this year our popular FREE SHIPPING on orders of 20 or more items returns all throughout the four-day sales event. The action gets underway at 12:01am on November 24th and doesn’t stop until 11:59pm PST on November 27th.


All orders of 20 or more items placed with your COMC account will be eligible to receive free shipping. Items must be purchased in in Simplified Shipping Mode to qualify. Be sure to place your shipment request for items in your COMC account by 11:59pm PST on November 27th to take advantage of the savings! Orders that qualify for our Free Black Friday shipping promotion will ship on or before December 15th.

All non-qualifying shipments of 20+ cards will still receive free shipping, but will still incur regular per-item S&H fees. Orders shipped to Canada are subject to the delivered duties paid fee.


The best deals will go fast, so don’t hesitate.  With savings of up to 90% off, using your COMC account will be the quickest and most efficient way to score items before someone else does. Keeping your account funded with store credit will allow you to purchase items all weekend long and request a shipment of all your items at your convenience. With millions of items marked down, you’re not going to want to miss a minute of the action.

Don’t have a COMC account? Click Here to check out why you should have one and then create an account. It only takes a minute!


This year, we’re offering our consignors the opportunity to run three FREE separate sales: one for each of our Black Friday, Black Friday Weekend, and Cyber Monday sales periods. If you haven’t already done so, you still have time to set up your FREE Sale Promotions now!


Any questions? Our friendly Customer Service Team is always ready to help out!  In order for us to most efficiently and effectively handle the increased volume of requests over the Black Friday weekend, please send an email to and allow for up to 48 hours for response. Please note that our offices will be closed on November 23rd in observation of the Thanksgiving Holiday. To best prioritize the increased number of customer service requests, our team will only be responding to email requests from Thursday – Monday.  Phone service will resume on Tuesday, November 28th

COMC at the National Sports Collectors Convention July 26th-30th

Hello COMC Nation!

The 38th Annual National Sports Collectors Convention in Chicago, IL is just three weeks away, and we can’t wait to see you there! The convention will be held at the Donald E. Stephens Convention Center from Wednesday, July 26 – Sunday, July 30. COMC representatives will be on hand at Corporate Pavilion Booth 646 to take consignment submissions and chat about COMC and all things card related. We also have some fun giveaways and social media events planned, so be sure to swing by and say hello.


Spin to Win

The Spin is In! Come by the booth during any day of the show and sign in to your COMC account to spin the wheel for your chance to win COMC store credit or one of several grand prize cards. Don’t have a COMC account yet? No problem! We’ll have computers set up at the show where you can sign up for your free COMC account and get your entry to spin the wheel.

Every spin is guaranteed to win a prize, and you’ll also earn an exclusive bonus gift to take with you, just for spinning! One spin per person during the show, and you don’t need to be present to win. Cards and store credit prizes will be issued to your COMC account after the show, so be on the lookout for a nice little bonus to your COMC account when you get home.

Consignment Submission Drop Off

Here at COMC, we’re all about doing the work so you can enjoy the hobby and we’ll be at the show to take it a step further. Don’t even bother shipping your COMC submissions, we got you covered. Whether you’re bringing your cards from home or you find some gems at the show you want to flip, we’ll cover the postage for all consignment submissions you drop off with us at the show.

To speed up the process, please pack your items securely for shipment and print your submission paperwork in advance. We’ll still have computers and a printer there if you find cards at the show and need to create another submission.

New Current-Year Processing

We just introduced a couple exciting new options to help you list your current-year cards faster. Current-Year Basic guarantees your cards list within 1 month for only $0.30/card, and Current-Year

Select guarantees 1 week for only $0.60/card! The National is a perfect opportunity to grab some of the hobby’s latest releases and try out a couple of our newest processing services.

Time with Tim

COMC Founder and CEO Tim Getsch looks forward to the National every year so he can to meet face to face with many of the thousands of COMC users and hear their feedback, ideas, and the experiences they’ve had with our services.

If you’d like to take some time to sit down with Tim for 30 minutes at the show, email us at and we’ll get you scheduled. In your email, include your dates and times of availability as well as any topics you wish to discuss. Please send your meeting request no later than Thursday, July 20.

Due Dates during The National

Many of us will be representing COMC at the booth this year, but this time around we also wanted to encourage some other employees to attend the National. Because we will be short-staffed back at the office, all Select and Premium due dates that normally would have fallen between July 26 and July 30 will receive a July 31 due date.

The National is one of the most exciting events in trading cards, and we anticipate this year’s will be the best one yet. See you there!

Happy Collecting!

– The COMC Team