Labor Day 9/5/16 – Limited Customer Service Support

laborday

Hello COMC Nation! Labor Day is next Monday (September 5th, 2016) and after a whirlwind summer of new feature implementations, expansive growth and excitement for both buyers and sellers, we’re sure you’re all looking forward to a long weekend.

While we will not be set up to take phone calls on Monday in honor of Labor Day, we will have limited customer service support by email. We will return to the office on Tuesday at which point our customer service team will be fully staffed and ready to help!

We hope everyone will make the most of the winding down of summer, maybe with burgers, hot dogs, and some pleasant company. Thank you very much for your consideration and have a great weekend everyone!

COMC Customer Service closed New Year’s Day

Happy New Year’s Eve everyone!

We wanted to let you know that COMC Customer Service will be closed on January 1st. We will reopen for business on Monday, January 4th. We hope you have a great day, and we are excited to see what the new year will bring.

Thank you for using our service, see you next year!

COMC Black Friday Results

Hello COMC Nation, it’s Nathan with COMC.

Black Friday was an enormous success! We beat last year’s record by 23 percent. Over the one week surrounding this promotion, we had a spike of five times the number of items requested for shipment. Please join Tim, Geoff, and me as we discuss what made this years sales so special.

And, as a returning addition, the blooper reel!

COMC Holiday Update

Happy Holidays COMC Nation! With the end of the year in site, we wanted to make three quick announcements.

Holiday Hours

Customer service will close on Thursday, December 24th at 4:00 pm PT and will reopen on Monday, December 28th as normal.

Holiday Shipping

USPS estimates more than 15 billion letters and packages will be delivered this holiday. While our Priority and Express orders will be packaged within one business day, we are at the mercy of USPS for delivery. To ensure timely delivery of orders by December 25th, with the deadlines posted by USPS:

  • Priority orders need to be placed by Thursday, December 17th at 11:59 PM PT
  • Express orders need to be placed by Monday, December 21st at 11:59 PM PT

Special Video Released Tomorrow

On 12/17, we will be releasing a new video, so come back tomorrow to see what we have to share!

 

COMC Winter Announcement 2015

Ever get some news that was so good you wanted to shout it from the rooftops? Then you know the mood we’re in at COMC. However, since our roof is likely far from yours, instead we made a video to talk about some of the things that we’ve been working on, and to address the status of our lawsuit.

And, as a bonus treat, the blooper reel!

COMC Customer Service closed for Memorial Day

Memorial-Day-Thank-You-Clip-Art-3

Hello COMC Nation! Memorial Day is next week, and for this reason:

Customer Service will be closed Monday, May 25th & will reopen Tuesday, May 26th at 9 PDT.

If you need to contact us over the holiday, please email us at staff@comc.com or leave a voice mail message at 1-800-517-3540.

To all who served our great country, past and present, we are grateful for you and thank you for your service!

Offices closed for Labor Day!

Hi COMC Nation! We don’t know about you, but for us, it’s been such an awesome summer! Sadly, all good things eventually come to an end…and, like so many others, we plan to mark the end of summer with a fun (and safe) Labor Day weekend!

corgi puppies

We couldn’t find anything that really represented “Labor Day” in picture form, so enjoy these Corgi puppies instead. PUPPIES!

With this in mind, our offices will be closed on Monday, September 1st. This includes our customer service 1-800 phone number, but Moe will be around to respond to your emails and be available via our social media outlets – apparently, he doesn’t like 3-day weekends…or puppies. Whatever.

Have a great weekend, everyone!