2014 Black Friday Processing Special

Hello COMC Nation! We hope you had a great “civic holiday” long weekend! While you were doing whatever you do during the 2nd weekend of October, we at COMC HQ used our time wisely to put together a little something for our sellers, something you’ve been asking for recently.

No, not the COMC Swimsuit Calendar…that project has been put on hold, until we renew our gym memberships. 

I’m referring to a Black Friday Processing Special for 2014!

Halloween candy and a Processing Special? Best! Month! Ever!

Halloween candy and a Processing Special? Best! Month! Ever!

This is an opportunity to get the newest and latest products on COMC, just in time for Black Friday. With that in mind, for this special, we’ll only be accepting cards from any 2013-14 (or newer) product. And, there are a few exceptions:

  • No premium items – these will still get our Premium service.
  • No trade show stamps.
  • No National Treasure printing plates.

The fee for the special is 50 cents/item. Unlike our Basic or Premium services, this fee will be charged up front, so you must have sufficient funds in your account to cover the processing fees or you can include payment in package.

  • FYI: There’s a $10 minimum batch processing fee, so you’ll want to send in 20 (or more) cards.

All cards/packages for the Black Friday Special must be postmarked by November 1st. This refers to the USPS postmark on the outside of the package and not any dates generated by our submission wizard.

This part is very important, so please note:

Make sure to write on the OUTSIDE of box by the address label that your box includes a BLACK FRIDAY SPECIAL transaction – doing so will ensure that it receives priority treatment.

We guarantee your cards will be live on the site by the Wednesday before Black Friday.  And, the sooner we receive your cards, the sooner they’ll be up on the site, so send them in as soon as possible. Anything received with a postmark after November 1st will receive our Basic Service.

And, as always, stayed tuned for the latest news and developments at our FacebookTwitter, Google+, and Instagram pages.

New Search is Live + Free Promotions & Free Shipping

The new search infrastructure that I mentioned in my last video is live, and it is now the default search. To compare it to our old search, you can simply check or un-check the Use New BETA Search checkbox. Note, the old search results may be a couple days out of date. We are measuring how fast updates appear with the new search infrastructure. If there are lots of promotions or other activity, it looks like it might take a couple hours to reflect all of the new prices.

UseNewBETASearchWe want to stress test the new search infrastructure, so please try it out. As an incentive, we are allowing sellers to run FREE Sale promotions for the next week, and we are also offering free shipping on orders of 20 or more items. Shipment requests must be submitted by midnight PST Wednesday, July 23rd. Items purchased from Advanced Reselling Mode are only eligible for a $3 shipping discount.

New Search Features
You will noticed that the filtering options offered on the left have changed a bit with the new infrastructure. It is now a LOT easier for us to add new search related features. You can expect to see new features light up from time to time over the next several months. This is some of the ground work for our new SRP.

Search Performance
Search results are consistently snappy. No more really slow searches. Also, the new search infrastructure has the ability to automatically scale up to support any level of demand (in theory). That is what we want you to test.

For the first time we have decoupled the search functionality from the rest of the website. This means that the database that tracks asking prices and ownership of items is no longer bogged down with all of the search requests. This is a big deal. Last Black Friday our database server was basically maxed out the entire weekend. Now we should be able to support more than 10 times the traffic and still have great performance.

Feedback
Let us know what you think of the new search. What search features would you like us to add?

Lucky 7’s for the National!

Hi COMC Nation! For the last few weeks, people have been watching their calendars and they know that The National Sports Collectors Convention is right around the corner. People also know that with the National, they’re going to see a COMC Processing Special announcement…they seem to go hand-in-hand, don’t they?

We’ve been working on this for a little while now, and it seems like the time is right to let you know that we’ve finalized the details and we’re ready to share them with you!

$77 Flat Rate Special

Just in time for The National, and to coincide with our 7th Anniversary, starting today (July 3rd) we’re offering a $77 Flat Rate Special for one 550ct box.

  • Use the Submission Wizard to notify us of the submission
  • Limit 1 550ct box per person
  • Single row, no jammed in minis, nothing in the sides or laid on top. (See the picture below)
  • These cards will be processed within 7 weeks of receiving
  • All submissions must be postmarked by Monday, July 28th.
    • (Please note: any cards submitted under the National special that are priced over $50 after processing will be subject to the $0.50 basic item upgrade fee.)
One Box, One Row, No More, No Less.

One Box, One Row, No Less, No…Mo’? (That rhymes, right?)

For those of you who will be in Cleveland for the National, you can drop your cards off at the COMC Booth to avoid any of those extra shipping costs. And, our friends in Canada can also take advantage of this special, by sending their submissions to our office in Burnaby.

Thanks for your patience as we rolled this out, and in the meantime, feel free to leave us your thoughts in the comments below and stay in touch by following us on FacebookTwitter, and Google+.

Free Promotions, Free Shipping & Improved Search

More than 4,000 people have tried the COMC Challenge. Our progress on the catalog is amazing.  We are so grateful for all of your efforts.  We have been progressing at about 1% per day.  Just three weeks ago we were at 60% of the basic set name, card #, and description data.  Today we crossed 80% of the basic information.  We expect to reach 90% by mid May  The last 10% will likely be a long-tail that takes several months to finish.  Along the way we will have many errors we will needed to fix up, but by the end of the year we will have an amazingly rich and accurate catalog.

To celebrate the amazing progress, we are letting our sellers run a FREE Sale Promotion and we will be offering Free Shipping to buyers as well.

BlakeGriffinImprovedSearchFree Promotions – Sunday to Sunday
Hundreds of sellers will be running Sale Promotions from this Sunday through the following Sunday, May 4th.  Get ready to take advantage of the savings!

Free Shipping
To accompany all of the great sales running next week, we will also be providing FREE shipping for orders of 20 or more items.
Note: If you were the original consignor of an item or if you bought it in Advanced Reselling Mode, you will be eligible for a $3 discount instead of free shipping.

New Inventory
We just deposited more than 100,000 new items into sellers accounts in the past week.  We are now fully caught up on Premium and Mailbox processing services, and we are making progress on getting our Basic service back to it’s 4 week average target.

Improved Search
Last night we re-enabled the ability to browse by Players and Team. Over the next few days we will be hooking up the ability to filter your search by attributes such as Serial Numbered, Memorabilia & Autographed.

We have already started to see some really cool improvements to our  new catalog.  For example, we have college teams now.  Ironically, this improvement has created the need for an improved Browse Teams page because we now have thousands of Teams instead of just a few hundred.

I can’t express enough how grateful we are for having such a loyal and supportive fan base.  Thank you for helping us through this transition!

It’s Almost Time For Spring Cleaning!

Spring is on the way, and COMC wants to help you get ready.  We’ve been getting a non-stop flood of new items, so we are going to be offering everyone on our site 3 free promotions to help clear out inventory.

Free Promotion #1: Sunday, March 16th – Saturday night, March 22nd

Free Promotion #2: Sunday, March 23rd – Saturday night, March 29th  

Free Promotion #3: Sunday, March 30th – Saturday night, April 5th

Once you’re logged in, simply go to the Promotions Manager page from your Dashboard and you can set up your free sales.  You can go back and edit your promotions any time before they go live on the site.  We are excited for this next season and we hope you join us in making this spring a huge success!

Industry Summit 2014 – Come See Us!

Hello COMC Nation!

Every March sees one of the most exciting times in the sports collectible hobby – no, not “March Madness” (even though that’s a lot of fun) – we’re talking about the Industry Summit!

We’ll be in Las Vegas from March 16th to 19th!  It will be four days where some of the biggest names in the sports card industry get together and discuss both the current state of the hobby and work together to determine its future.

We can't see our room from here, but we think it's pretty sweet.

We can’t see our room from here, but we think it’s pretty sweet.

Come See Us

Tim, Julia, Geoff, Steve, and Sam will be there!  You may even see us at the oyster bar in the Orleans Hotel.

Drop By Our Booth

Like last year, we’ll be taking submissions at our booth.  We’re accepting both Basic and Premium submissions.  The clock for Premium Submissions will begin ticking Thursday, 3/20 when we get back. By dropping cards with us, you’ll be able to save money on your shipping costs, as we’ll be transporting the cards back to Redmond for you.  Just a reminder, we ask that any submissions come without toploaders or cardsaver holders, and any screwdown or magnetic cases will be processed as Premium.  Make sure to prepare your submissions in advance of the Summit by using Submit Items on the Seller Menu on your dashboard.

Anyone with a store front who is interested in being one of our Drop-Off/Pick-Up/Kiosk Locations and drops off a business card will be entered into a raffle.

We’ll also have giveaways, so come see us!

New Drop-Off iPhone App

We’ll be demoing our new Drop-Off iPhone app!  This will make it easier than ever to submit your cards.

Hear From Tim Getsch, Founder & CEO

Tim will be giving a 15 minute talk the morning of Tuesday, March 18th (time TBD).

As in previous years, Tim will be available to chat with you. Just contact us at timewithtim@comc.com – we’ll set up as many appointments as time allows.

It’s going to be an amazing four days, and we hope to see you there!

Cyber Monday: the Last Day!

It’s Cyber Monday, the last day of this big sales weekend! There are more than 1,000 sellers running promotions, and almost everything on the site is on sale.
1969 Topps #260 - Reggie Jackson RC (Rookie Card)
There are a few things to remember to do before midnight tonight!

  • Make your final purchases before the sales end
  • Place your shipping request to still qualify for Free Shipping
  • Spend all Cyber Monday Shopping Spree winnings

Be sure you make the most of the last day of this awesome weekend.