By Vanessa WilliamsSenior Vice President of People & Operations Recently, we shared an update with the COMC community about the operational and customer service improvements already in motion. In that message, we tried to be clear and direct about where we have fallen short, especially around fulfillment timelines and response times, and we committed to …

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By Vanessa Williams Senior Vice President of People & Operations  At COMC, we are committed to serving our community of collectors with reliability, transparency, and care. Recently, we have not met that standard as consistently as we should have, and I want to acknowledge that. Many of you have experienced frustration with fulfillment timelines and customer service responsiveness. …

Continue reading A Message to the COMC Community