I recently posted about the site reaching 1 million cards for sale. 6 weeks have passed, and we have grown by 10% to 1.1 million cards for sale!
This brings me to our big news and a flashback from 2 years ago… We are moving and hiring.
To keep pace with the growing demand for the service, we have spent the last couple months preparing to move into a larger space. Our goal is to complete the move without any disruptions to any of our services. Everything will continue as scheduled. Orders will continue to be shipped without skipping a beat. We expect to hit all of our guaranteed due dates for processing cards going up for sale. To make sure this happens smoothly, we are spreading parts of the move over the next couple weeks. Next week we will update the site with our new mailing address. Until then, you can continue shipping packages to our current address.
With a dozen people working from our current location, everyone has been working in tight quarters. With the new location each person will have at least twice as much space to work. This should help improve efficiency and accuracy which will allow us to absorb the increased overhead without needing to increase any fees.
Not only will each workspace be larger, but we will also have twice as many workspaces. Our goal is to grow to 25-30 employees over the next three years. The new location will make that possible. If you would like to join our team, get your resume prepared. During the first week of February we will start posting our job openings. Keep an eye on the blog for more news.
We are using every inch of our current location, so there was no opportunity for us to make a place for customers to stop by. In the new location, we have a portion of the space that is sectioned off for buyers and sellers to drop by. We are excited about all the ways we anticipate using this space. I look forward to having a place where you can swing by when you are in the Seattle area. Over the next several months we will start announcing what will be available here.
After two weeks, we are finally settled in enough at our new location for you to start sending us your cards again. Thank you for your patience. The new address has been posted on the site. We are still in Redmond, but now we are in a facility that has room for us to grow much more rapidly.
Once we receive your cards, you will be given a estimate for when we will be done processing your cards. We will give priority to first time sellers and to shipments that are 200 or fewer cards. After that it is pretty much first come, first serve.
Due to the overwhelming demand for our consignment service, we are no longer offering volume discounts. Also, we have slightly adjusted our processing fees. There is now an additional $2 fee per shipment. This makes the shipping fees paid by the buyer and the processing fees paid by the seller the same. That is $2 + $0.20 per card.
Engineering a move is always fun… for those that like to dance with the unknown and predict the unexpected. I, on the other hand, am very glad that we are almost done. Due to the recent spike in demand for our consignment service, we had to move much faster than I would have liked, but I am super excited about our new facility and our new ability to grow much more rapidly.
Last Friday we signed the lease, and on Sunday we started moving in. The inventory was successfully moved without skipping a beat. The new location has allowed us to easily have teams of people processing cards. Almost everything was going more smoothly and quickly than expected… until we started to configure the network in our new office.
We were hoping to have the internet hooked up on Tuesday, but Murphy’s Law intervened. Now the latest estimate is that the internet will be hooked up on Friday. At least it isn’t like the old days where it often took 3-6 months to get a decent internet connection. Unfortunately, almost all of our staff will be out of town this weekend, so we may not be able to commence filling orders until Monday.
The office space should be fully furnished and everything should be back to the regular swing of things by the end of next week. Deliveries of office furniture and computers are expect to arrive in the middle of next week.
Status Update for Buyers
Order Status: Assume that your orders won’t be shipped until Monday April 14.
Status Update for Sellers
Current Shipments: For those of you that have received an estimate for when your cards will be done being processed, the move has pushed us an extra two weeks behind on processing cards.
Recent Shipments: For those of you that recently sent us shipments of cards, I hope to send the “Shipment Arrived Notification” emails this weekend.
Future Shipments: For those of you patiently waiting to send us more cards, we expect to start listing our new shipping location next week.
No April fool’s joke today. We are very excited to make this announcement. It is a great thing for everyone following COMC.com.
The excitement and demand for our consignment service has blown us away. In order to provide the best and most timely service, we need a new location where we can hire several more people. We have decided to move to a much larger facility that will allow us plenty of room to grow. We will be staying in the Seattle area and have started lease negotiations. We hope to move in the next few weeks.
If you are looking to sell cards…
This is really good news because we will soon have the team and the location that can support your demand. While we are in transition, please wait to send more cards until we update the site with further instructions. This will likely be somewhere towards the end of April or early part of May.
If you are looking to buy cards…
This is awesome news because our selection will grow much more rapidly. All of the competition will also help ensure that you continue to get fair prices. During the move we anticipate very minimal disruption to our shipping schedule. All orders should still be shipped within two business days.
If you are looking to join an exciting new startup…
You are in luck! We need honest, dependable, careful people that can help us with many different aspects of our system. We are particularly interested in those of you that can help identify all of the cards that people are sending in. Formal job postings will be added to the site in the next few weeks. If you want to be ahead of the game, feel free to send your resume and desired pay range to firstname.lastname@example.org