COMC – Customer Service Team Member

This is a full-time position for a Customer Service Representative. The ideal candidate must have a great attitude, excellent written and verbal communication, problem solving abilities, and active listening skills.

Responsibilities:

  • Provide superior communication both on the phone and in email interactions without the use of a script
  • Maintain excellent quality assurance
  • Build rapport with customers, helping them to understand how much we value them
  • Understand complex needs quickly with limited information and correctly determine the appropriate steps to resolution
  • Respond to pressure with grace
  • Harmonize the best interests of both customer and company
  • Identify opportunities for departmental efficiency improvements
  • Track and research issues independently
  • Take personal responsibility for self-improvement and department success

We offer:

  • Employment at stable company with excellent benefits
  • Professional, fun, friendly and supportive work environment
  • Hands-on work experience and company training
  • Relaxed dress code

To apply today, please send an email to hr@comc.com with the subject COMC – Customer Service Application or click here!