COMC Customer Service closed New Year’s Day

Happy New Year’s Eve everyone!

We wanted to let you know that COMC Customer Service will be closed on January 1st. We will reopen for business on Monday, January 4th. We hope you have a great day, and we are excited to see what the new year will bring.

Thank you for using our service, see you next year!

COMC Black Friday Results

Hello COMC Nation, it’s Nathan with COMC.

Black Friday was an enormous success! We beat last year’s record by 23 percent. Over the one week surrounding this promotion, we had a spike of five times the number of items requested for shipment. Please join Tim, Geoff, and me as we discuss what made this years sales so special.

And, as a returning addition, the blooper reel!

COMC Holiday Update

Happy Holidays COMC Nation! With the end of the year in site, we wanted to make three quick announcements.

Holiday Hours

Customer service will close on Thursday, December 24th at 4:00 pm PT and will reopen on Monday, December 28th as normal.

Holiday Shipping

USPS estimates more than 15 billion letters and packages will be delivered this holiday. While our Priority and Express orders will be packaged within one business day, we are at the mercy of USPS for delivery. To ensure timely delivery of orders by December 25th, with the deadlines posted by USPS:

  • Priority orders need to be placed by Thursday, December 17th at 11:59 PM PT
  • Express orders need to be placed by Monday, December 21st at 11:59 PM PT

Special Video Released Tomorrow

On 12/17, we will be releasing a new video, so come back tomorrow to see what we have to share!

 

Black Friday Deals are Here

Sports Card Forum BF 250x250_2015Happy Black Friday Everyone!

Here at COMC we have already started kicking things into high gear. On Thanksgiving alone, we had four times the average number of cards requested for shipment – and with the weekend coming up, we are expecting this to tick even higher. To support all of our users, Customer Service will be available by email on the 28th and 29th.

Take Advantage of our Black Friday Deals through Monday, November 30th, 11:59pm PT

To make sure that everyone has the best COMC experience, we wanted to remind you of all of the promotions we are running:

  • Up to 75% off discounts on millions of cards
  • Free Standard Shipping on domestic orders of 20+ cards
    • Items must be purchased in Simplified Shipping Mode to qualify. All non qualifying standard shipments of 20+ cards will instead receive a $3 shipping discount.
  • Scratch to Win Cards in every standard shipment
    • Scratch to Win Cards are redeemable on our site for a chance to win up to $100 on COMC STORE CREDIT
    • Ordering just a few cards? Get one chance to win!
    • Buying more? Get one scratch card for every 20 cards in your order!
  • COMC Shipping Bonus Credit
    • For every 100 cards purchased with store credit and mailed out in November, we will credit your COMC account with $5 on the first of December. This is your opportunity to be paid to buy big!

Black Friday Preview Sales Starting Today


BlackFriday 2015 Blog

The Black Friday Preview Sales start today!

Millions of cards have been marked down. Now is a great time to take advantage of these deals. Buy now with store credit, and request shipment from Thursday, November 26, 2015, 12:01am PT to Monday, November 30th, 11:59pm PT to receive FREE STANDARD SHIPPING on domestic orders of 20+ cards.

Items must be purchased in Simplified Shipping Mode to qualify. All non qualifying standard shipments of 20+ cards will instead receive a $3 shipping discount.

Black Friday redemption card_ScratchSide

 

Additionally, receive SCRATCH TO WIN CARDS with your order. Only buying a single card? Get one scratch card! Buying more? Get one scratch card for every 20 cards in your order! If you buy 100 cards, that’s five chances to win up to $100 of COMC STORE CREDIT!

Black Friday Deals 2015

BlackFriday 2015

Get ready to save during our BIGGEST sale of the year!

Thursday, November 26, 2015, 12:01am PT to Monday, November 30th, 11:59pm PT

SAVE UP TO 75% OFF original prices

Millions of cards will be marked down for this event, but the best deals will go fast, so Register for a free COMC account if you haven’t already and purchase Store Credit. With Store Credit, you’re able to buy deals as you find them and ship when you’re all done.

FREE STANDARD SHIPPING on domestic orders of 20+ cards

Items must be purchased in Simplified Shipping Mode to qualify. All non qualifying standard shipments of 20+ cards will instead receive a $3 shipping discount.

SCRATCH TO WIN CARDS in every standard shipment

We’re including all new scratch cards with every order placed during the Black Friday Deals event. Only buying a few cards? Get one scratch card! Buying more? Get one scratch card for every 20 cards in your order! If you buy 100 cards, that’s five chances to win up to $100 of COMC STORE CREDIT!

DON’T FORGET…

Our Shipping Bonus Credit is still in effect. For every 100 cards purchased with Store Credit and mailed out in November, we will credit your account $5 on the first of December. This is your opportunity to be paid to buy big!

SELLERS

We are offering 3 free sale promotions for this event:

  • Preview Sale: November 19-25
  • Black Friday Weekend Sale: November 26-29
  • Cyber Monday Sale: November 30

The free sales promotions will be added to sellers accounts on Monday the 16th, and are available from the Promotions Manager page.

Black Friday Submission Reminder

Hello COMC Nation

With fall starting tomorrow, we wanted to remind you that the deadline for sending in cards to guarantee they are up by Black Friday is drawing near. To ensure your cards are in your account by the Wednesday before Thanksgiving, please make sure your submissions arrive by the following dates:

  • Basic: September 30th – just a week and a day away!
  • Select: Wednesday, November 11th – same rate and price as last year’s special, but without the restrictions!
  • Premium: Friday, November 20th – for the buzzer beaters!

COMC Customer Service closed for Memorial Day

Memorial-Day-Thank-You-Clip-Art-3

Hello COMC Nation! Memorial Day is next week, and for this reason:

Customer Service will be closed Monday, May 25th & will reopen Tuesday, May 26th at 9 PDT.

If you need to contact us over the holiday, please email us at staff@comc.com or leave a voice mail message at 1-800-517-3540.

To all who served our great country, past and present, we are grateful for you and thank you for your service!

Auctions & Specials

COMC Reflection

It’s nearing the end of the year, which is a great time for reflection and contemplation. Looking back on 2014 with all its ups and downs, there is one thing we appreciate most – YOU.  That you’ve had our backs in our most difficult year has been the greatest gift of all.

AuctionsAuction Stock Image

This is exciting.  You have asked us for the ability to do auctions for years. So we are testing this functionality.  We still have a lot of work to do, but we hope to allow you to run your own auctions in the near future.  In the meantime, test out our auctions, pick up some new product, and give us your feedback.

boxing-day-sale-22279946
Boxing Day – Free Promotions & Free Shipping

In honor of Boxing Day (Canada’s Black Friday), we will allow sellers to run free Promotions & we will offer buyers free shipping on 30 items or more from Thursday, December 25th – Wednesday, December 31st.

Happy Holidays, Merry Christmas, and Happy New Year!

Black Friday Weekend Contest

It’s finally here, Happy Thanksgiving!  Amazing deals and free shipping await!  The hunt begins. To add to the fun, we are teaming with a few of our favorite websites to offer a contest.

Contest Details:

We want you to share the best deal you got while shopping on COMC over Black Friday weekend.

  • The purchase must be procured between 12 a.m. (PST) Thursday, November 27th and 11:59 p.m. (PST) Monday, December 1st.
  • The post must be made in an approved location, outlined below. *
  • The purchase should be “Shared” directly from your Dashboard or Purchase History.  For instructions, see below. **
  • We’ll let the community cast their vote on who got the best deal over the weekend.
  • You can only win in one location, not multiple.
  • Each entry must be made by 11:59 p.m. (PST) Tuesday, December 2nd in the approved location.
  • We will announce the winners on Wednesday, December 3rd.
  • Each winner will receive a mystery box of cards, based on a sport of their choosing.
  • We’ll break the box at COMC and deposit the cards into the winner’s COMC account with an exclusive, contest-winner-only, 1 week processing service.

* Approved Locations

We are running this contest in the comments on this blog post and also on 3 awesome websites:

Each of these forums will have a dedicated thread for this contest.  Voting will take place in each forum thread for that particular forum and in the comments on this blog post for ours.

We will also be awarding 100 History Points for everyone who participates in the contest, either by posting an entry, vote, or comment within the contest thread or in the comments on this blog post.

** How to Share

From your Dashboard or from your Purchase History, you can click the new “Share” link next to the item you want to share.

Latest Purchases Share

A box will pop up.  To post in a forum, click on “Forum markup” and then Copy (Ctrl+C).  To post in the comments on this blog post, click on “HTML markup” and then Copy (Ctrl+C).

Forum Markup

Paste the markup in the forum post or blog comments, and post for us to see!

We will update this post with a direct link to each forum thread once they’ve started.

Happy hunting!

As always, stayed tuned for the latest news and developments at our FacebookTwitterGoogle+, and Instagram pages.