In honor of Labor Day, we will have limited customer service support by email next Monday, September 4th. We will return to the office on Tuesday at which point our customer service team will be fully staffed and ready to help!
Thank you very much for your consideration and have a great weekend everyone!
As part of our ongoing efforts to improve the COMC marketplace and provide more value to our customers, we’re making changes to the services that we offer. To improve average processing times on our services, we’re changing our rates as of Saturday, July 1, 2017. Along with these changes, we’re introducing some new services and options to help you get your items listed quickly and sold at the best prices.
On July 1, 2017
Processing rates change
New, faster processing services for current year cards
New option to use Basic or Select processing for graded and oversized items
Increased Maximum List Price for Select processing
New fee for the Redemption service
Removed support for unrecognized third party graders and authenticators
New submission paperwork requirement
Updated Processing Services
We are committed to offering our buyers and sellers the very best experience on the COMC marketplace. One of the areas we’re determined to improve is our processing times. As many of us know, the demand for trading cards is often at its highest near the product’s release date, and we want to ensure that buyers can come to COMC and find all the hobby’s most recently released sets.
To accomplish this goal, we’re excited to announce our new Current-Year Basic 1-Month and Current-Year Select 1-Week processing services.
Current-Year Basic 1-Month
Get your new cards listed quickly! For just $0.30 per card, we provide actual images of the front and back of your cards and identify them into our industry standard catalog in one month or less using Current-Year Basic 1-Month.
To qualify for the reduced processing time, all cards contained in a Current-Year Basic 1-Month submission must be from product released during the current year, as specified on the Processing Fees page and in the Submission Wizard. Submissions with cards outside of the specified year will be assessed a $3 missing/incorrect paperwork fee and will be processed as Basic 2-Month.
Current-Year Select 1-Week
If you want cards in your account even faster, use the Current-Year Select 1-Week service for only $0.60 per card and your submission will be guaranteed to deposit into your account within 1 week.
To qualify for the reduced processing time, all cards contained in a Current-Year Select 1-Week submission must be from product released during the current year, as specified on the Processing Fees page and in the Submission Wizard. Submissions with cards outside of the specified year will be assessed a $3 missing/incorrect paperwork fee and will be processed as Select 2-Week.
Basic 2-Month is now offered for $0.30 per card. The Basic level fee increase is intended, in part, to discourage flooding COMC with low-end commons. COMC is designed to be cost effective for items that might sell for $1 or more. Occasionally people find success with cheaper items, but that is not our goal. Please use your best judgment when submitting your consignments by checking the site to make sure we don’t already have too many copies of your cards listed. We want you to have a great selling experience on COMC, so if you ever have any questions about the best types of cards to send in, please contact Customer Service so we can help you out.
We recommend using the Basic 2-Month service for lower-end cards that are older or out of season. Basic 2-Month submissions are guaranteed to be in your account in two months or less. If you have new cards from products released this year, please use the new Current-Year Basic 1-Month service to get your items listed faster.
We also offer the Select 2-Week option for cards you expect will sell for $10 to $100, which may include rookies, low-numbered and short printed inserts and parallels, autographs, and memorabilia cards. The maximum list price has been increased to $200 for Select 2-Week. It will cost an extra $0.50 to charge more than $200.
Select 2-Week is offered for $0.60 per card and is guaranteed to be in your account in two weeks or less. If you have new cards from products released this year, please use the new Current-Year Select 1-Week service to get your items listed faster.
Our fastest option, tailored specifically for high-end cards that you expect will sell for more than $100, is our Premium 3-Day service for $1.20 per card. Premium 3-Day is reserved for the hottest rookies, autographs, 1/1s, and any other cards that you want to list for sale at the fastest guaranteed turnaround time.
You are no longer required to use the Premium service for graded or oversized items. You can now process them using Basic or Select.
The Submission Wizard will reflect the updated rates and services on July 1, so to qualify for the old rates, be sure to use the Submission Wizard and print your paperwork by June 30 and have your shipment postmarked by July 1.
We love that our unique marketplace offers you the ability to list and sell your redemption cards while they’re in the process of being fulfilled. This revolutionary feature is exclusive to COMC. Nowhere else can you do that! Due to the labor-intensive nature of redemption cards, we now charge an additional $1.20 fee per redemption card consigned to us. You can still submit redemption cards using any of our consignment services if the redemption is unscratched and the code is not exposed. We are still unable to support redemption cards with an exposed code, such as Panini Points, as we have no way to verify whether the code has been redeemed.
Great news for those of you who have lots of graded cards you want to list for sale on COMC: Graded cards can now be submitted at any service level for an additional $0.30 per card. What this means is that you can now send lower-end graded cards with your Basic submission, mid-end graded cards as Select, and high-end graded cards as Premium.
Please note that, for all future card submissions, we now support only the following third-party grading companies:
Beckett Grading Service (BGS, BVG, BCCG)
Professional Sports Authenticator (PSA)
Sportscard Guaranty (SGC)
KSA Certification (KSA)
We also support only the following third-party autograph authenticators:
James Spence Authentication (JSA)
Professional Sports Authenticator (PSA/DNA)
Beckett Authentication Services (BAS)
Sportscard Guaranty Authentic (SGC)
Cards encased by companies other than those listed above cannot be listed for sale on COMC, but you can submit them to Beckett Grading Service through your COMC account. Upon return, you will be able to list any cards graded by BGS for sale. Cards rejected by BGS will still return to your account, but you can only include them in a return shipment request.
With these changes in mind, we do want to thank you for including complete paperwork with your submissions over the years. Submission paperwork is designed to help you organize your consignment submissions, leaving you with peace of mind knowing that all your cards are accounted for and are on their way to making it into the correct account using the service level you specify.
On our end, complete submission paperwork makes the process of entering submissions much smoother, which means fewer errors and more time spent processing your cards as timely as possible.
Beginning July 1, all shipments with missing or incorrect paperwork will be charged a $3 fee per service level used. Although your quantity count doesn’t need to be 100% accurate (we appreciate when it is!), if the count appears off by more than 20%, we may assess the $3 fee on that transaction. When assessing your quantity, please do not use the “box size” count as your estimate. Because cards vary in thickness, there is a significant variance in how many cards a box will hold.
We appreciate the consignment partnership that we’ve had the pleasure of developing with you over the years and anticipate many improvements that these new changes will bring to our service, our marketplace, and the hobby. Together we will continue to make COMC the Safe and Easy Way to Buy and Sell.
Because we warehouse millions of cards from thousands of sellers, not only are you able to combine purchases from different sellers, but also able to combine over time. You can make purchases through your COMC Account today, tomorrow, even next week, and request shipping in the future, and all of your items will be combined into one flat rate shipment.
To encourage you to try out this feature, we’re providing a Free Shipping Voucher, good for $3.99 off any shipping service, to COMC members who purchase at least $50 in COMC store credit from Now until Sunday, May 14th. Vouchers will be added to your account on June 1stand will expire on August 31st. Limit one voucher per customer.
Shop with confidence using History Points
COMC offers History Points to provide historical sales data based on actual COMC sales. While 1,000 History Points are regularly priced at $10, from Nowuntil Sunday, May 14thwe are reducing the price to just $6.99 – a 30% savings, so you can find the best deals during the sale. Remember, purchased History Points never expire, so stock up now!
We are proud to announce our attendance at the 52nd Sportcard & Memorabilia Expo on November 11th (12pm to 9pm), 12th (10pm to 6pm), & 13th (10pm to 5pm) in Mississauga, Ontario.
Visit us in at Booth #501a (same location as the Spring Expo, 2016) where we will be happy to answer your questions . There will be free giveaways for everyone who stops by – one per person per day – as well as store credit draws and more gifts for all registered COMC users – while supplies last.
We will also be accepting drop-off submissions so you can save on the cost of shipping. Please read the requirements below…
a) If possible, use the Mississauga, ON – Sportscard & Memorabilia Expo drop off location on step 5 of the Submission Wizard to expedite processing.
b) Ensure your submission is packed securely.
c) There is a 5000 count batch limit. Additional batches are accepted but will be processed at the conclusion of the previous batch.
c) Ensure your account is funded to pay for processing. Submissions received with insufficient funds will be placed on hold with no due date until the account is in good standing. This will allow our staff to prioritize processing during this busy season.
We are looking forward to seeing you at the largest hockey card trade show in the world.
We will be having scheduled maintenance starting this Saturday, October 22nd at 11pm (PST), lasting until approximately 7am the following morning. We may have some smaller outages between today, Thursday, October 20th, and Tuesday, October 25th.
If you require assistance while the site is down, please contact firstname.lastname@example.org .
Bonjour, Nation COMC. We are pleased to announce our attendance at the L’Anti-Expo, 6th Edition in Montreal, Quebec on October 1st & 2nd, 2016. Visit us at our booth. As always, we will be happy to answer your questions.
We will also be accepting drop-off submissions so you can save on shipping.
In addition, COMC will offer free giveaways (one per person per day while supplies last). All registered COMC users can enter their name into our store credit draws.
Want more chances to win? For every 20 “pack fresh” decoy cards you drop off at our booth, we’ll enter your name again to improve your chances to win multiple times (maximum 5 additional entries).
Hello COMC Nation! Labor Day is next Monday (September 5th, 2016) and after a whirlwind summer of new feature implementations, expansive growth and excitement for both buyers and sellers, we’re sure you’re all looking forward to a long weekend.
While we will not be set up to take phone calls on Monday in honor of Labor Day, we will have limited customer service support by email. We will return to the office on Tuesday at which point our customer service team will be fully staffed and ready to help!
We hope everyone will make the most of the winding down of summer, maybe with burgers, hot dogs, and some pleasant company. Thank you very much for your consideration and have a great weekend everyone!
We’re just 2 weeks away from the biggest event in cards: the 37th Annual National Sports Collectors Convention in Atlantic City! The National is our favorite time of year to experience what’s happening in the hobby, meet face to face with our loyal customers, and spread the good news about COMC. This time around, we’ll be set up in the corporate area at booth #1432, directly across from Leaf Trading Cards.
Stop by our booth to say hello to Tim and team, grab a free 300ct box, and take advantage of the following promotions.
STORE CREDIT GIVEAWAY!
3 drawings each day, Thursday thru Sunday
1pm – (3x) $25 Store Credit
3pm – (3x) $50 Store Credit
5pm – (1x) $25, (1x) $50, (1x) $100 Store Credit
GRAND PRIZE – Sunday, August 7 at 5pm (drawn from all entries) – $500 Store Credit
TO ENTER: Visit us at Booth #1432 and ask any COMC representative for your entry ticket. Fill it out with your name, COMC username, and email address and drop it in the entry box.
We’re resetting the drawing box at the end of each day, so for your best chance to win, come by every morning and drop off your daily entry.
One entry per person, per day. Entrants do not need to be present to win. Good luck!
Some of our more seasoned consignors may have noticed we’re not offering a processing special this year. Due to our recent eBay integration, our growing team has been working incredibly hard to fulfill orders and keep happy customers. To do this, we need to keep our energies focused on quickly depositing submissions and shipping orders. We hope you’ve noticed the increased sales, which are up over 70% across our inventory!
Consignment Drop Off
As we do every year, COMC reps will be there to take a load off your back. Consignors can drop their submissions off at our booth to save you the expense of shipping your submissions back to Redmond. Just bring your cards by with the paperwork and you’re all set. If you forget your submission form or find some cards at the show you want to submit, no problem! We’ll also have computers, a printer, and free 300ct boxes at our booth.
Time with Tim
Our CEO, Tim Getsch, is once again at our booth and available to meet with you. If you’d like to sit down with him for 30 minutes, email us at email@example.com to schedule a time slot. Please include in your email the dates and times that will work best for you and any topics you wish to discuss.
While Tim will be available to meet outside of scheduled Time with Tim, if you do plan on scheduling a meeting, please submit your request no later than Thursday, July 28th.
We’re really looking forward to the show and hope you’ll come by and say hi. We can’t wait to see you at booth #1432. Until then, happy collecting!