We are off to a strong start at COMC and prepared for what is shaping up to be an incredible year. Our Listing team recently implemented some significant process changes to increase output and improve service quality. We are set up to list more cards than ever before. Buyers now have a much wider selection to choose from, and we sold 30% more cards in January than we did in December.
With the shipping backlog of 2021 behind us, January brought the Omicron variant and a winter storm, both of which severely impacted staffing levels on our Fulfilment team early last month. Some domestic economy orders were delayed about two weeks, and our Canada transit also experienced delays. The setback will be temporary, and the team is keeping affected customers informed with regular communication and updated shipping dates until all orders are shipped on time.
COMC has seen the many ebbs and flows of the hobby over the past 16 years. With all the latest breaking news, we remain committed to delivering the services, experience, and innovation that collectors need. We look forward to an exciting year together as we continue to be your trusted partner.
– COMC President and Cofounder