We’re pleased to announce our new discounted consignment service, COMC Fresh Pulls! Effective immediately, we’re offering 50% off processing fees for all newly released trading cards consignments. From Baseball to UFC, we’re seeing more releases drop every week. Fresh Pulls offers a competitive rate for sellers to get their newest cards listed early when they are most in demand.
Receive 50% off consignments for newly released sets submitted using the Elite, Select, and Mailbox processing service levels!
Starting September 23rd, we will automatically apply a 50% discount on cards from new sets released in the last 3 months.
COMC Fresh Pulls eligibility requirements
Newly released cards can be included in Mailbox, Elite, or Select submissions.
Eligible items do not need to be separated when submitting with other cards. The discount will automatically apply for each qualifying card.
Cards must be received at COMC within 90 days of the hobby releases date to qualify for a discount.
Eligible sets will change as we see new releases in the hobby.
Regularly added continuation sets are NOT eligible for the discount (Project 70, Living Set, Topps Now, etc.)
Elite normally $2.00 – now $1.00. There are no additional fees for standard-sized graded cards.
The 50% discount applies to the per-item fee and graded, encased, and oversized fees. For example, a Select oversized would normally be $4 ($1 per item + $3 oversized fee). Now a newly released Select oversized card would be just $2.
The discount does not apply to the Mailbox package fee, toploader removal fee, or the missing/incorrect paperwork fee.
As new sets become eligible for COMC Fresh Pulls, they will be published and updated on the COMC Blog and COMC Social Media pages!
For questions regarding the eligibility of products, please email freshpulls@comc.com. For all other inquiries, please contact our Customer Service team by emailing staff@comc.com or clicking the red support button on the bottom right corner of COMC.com
Follow us on social media @checkoutmycards and the COMC blog for the latest updates!
Are you ready for the NBA Tip-Off? COMC Auctions is partnering with eBay to promote our NBA Tip-Off Auction Event!
High-end basketball cards consigned with COMC Auctionswill be featured on eBay’s homepage from Monday, October 18th through Sunday, October 24th, 2021. Take advantage of this opportunity to increase the visibility of your basketball card auctions as the NBA season begins!
Below you’ll find all the information you need to submit your basketball cards for this special auction event!
When and How to Submit Your Basketball Cards:
If you’re new to COMC, please first register for a COMC account here. Registered COMC users have multiple options for submitting their basketball cards to auction during this event. Whether you already have consigned cards with us to auction or if you are considering sending new cards to COMC specifically for this event, details and key dates are listed below.
Mail-In Submission Deadlines
New mail-in auction submissions received by Thursday, September 30th 2021 will be included in the promotion.
Before printing your Submission Slips, please make sure to select the specific “NBA Tip-Off eBay Auction Event” option in the COMC Submission Wizard.
On the outside of all mail-in submission packages for this event, please clearly mark “NTS” on all sides of the package. This will ensure our team can correctly prioritize your submission.
To create a new mail-in auction submission, first Register, then log in and visit Start New Submission in your COMC Account. To ensure your basketball cards are included in this promotion, you must select the “NBA Tip-Off eBay Auction Event” processing service in Step 3 of the Submission Wizard.
You will receive an email notification from our team confirming that we have received your submission. Once we’ve processed and scheduled your items for auction, you will be able to view them in your COMC account’s Auction History.
Transfer COMC Elite Items to Auction By Friday, October 8th
If you already have COMC Elite Basketball Items in your account, you are welcome to transfer them to Auction specifically for this NBA Tip-Off event. Only items which have already been processed through our Elite Consignment Service are eligible to be transferred directly to auction. To be included in the promotion, COMC Elite basketball items must be transferred to auction by Friday, October 8th, 2021.
When transferring your items to auction, please select the “NBA Tip-Off eBay Auction Event” option shown below.
As highlighted above, please make sure to select “NBA Tip-Off eBay Auction Event” when transferring your COMC Elite Items to auction for this event.
In your Inventory Manager, find the COMC Elite Item you want to transfer to auction
Click on the Actions menu
Select “Send to Auction”
Select the “NBA Tip-Off eBay Auction Event” option.
After transferring your cards to auction, they move from your Inventory Manager to Auction Submissions in your COMC account. Please note that all transfer to auction submissions are final. Once scheduled for auction, you can monitor your auctions in Auction History.
Non-Elite Items Transfer Deadlines
Cards already consigned with COMC which have not yet been upgraded to COMC Elite Items must first be Reprocessed as Elite to be eligible for COMC Auctions. To ensure that your items will be reprocessed as Elite in time for this auction event, we encourage you to submit them for reprocessing as soon as possible.
To be re-processed as Elite in time for this Auction Event, items must be submitted for Elite Re-Processing by Friday, September 17th, 2021.
Follow these steps to submit items in your COMC account for Elite Reprocessing:
Once the items have been reprocessed as elite and returned to your COMC Inventory, please remember to then Send to Auction by Friday, October 8th, 2021.
Important COMC Auctions Reminders
The minimum fee per auction is $3.50, regardless of the final sale price. For a full breakdown of COMC Auction fees, see the COMC Auction Schedule and Fees blog.
We strongly recommend you only submit cards to auction that will sell for approximately $50 or more. COMC Auctions reserves the right to change the service level of new Auction submissions to our Select Processing Service Level if submissions primarily consist of items valued less than $10.
There are no cancellations once we receive your auction submission. If you want to instead consign your high-end trading cards through COMC as buy-it-now listings or field offers on the COMC.com marketplace, we encourage you to submit them using our Elite Service. All Elite Items are eligible to be transferred to auction at a later date.
COMC is also proud to announce we are now accepting HGA Hybrid Grading Approach slabs for submissions. HGA gets added to a list of supported grading companies; including PSA, BGS, BVG, CSG, and SGC!
For more information about our auction service, please refer to our Auctions and Auctions FAQ pages.
Questions? Our Team is Here to Help!
If you have any questions about submitting your cards for this Auction Event, we welcome you to email the COMC Auctions Team at auctions@comc.com. For all other inquiries, please contact our Customer Service team by emailing staff@comc.com or clicking the red Support button on the bottom right corner of COMC.com.
COMC is thrilled to announce that we now accept all HGA (Hybrid Grading Company) graded cards, except PC slabs. HGA slabs are top-of-the-line quality and are known for their color-coordinated labels with team colors, card match, and custom label options. In addition, HGA aims to create the most aesthetically pleasing cards in the hobby!
HGA now joins a growing list of grading card companies accepted by COMC. Here is the up-to-date list of supported grading companies:
Are you looking to sell your graded cards? When you consign with COMC, our team fully prepares and lists your cards on the COMC Marketplace and our eBay Store. Once sold, our team handles all of the shipping and fulfillment. To learn more about our consignment services, visit our COMC Selling page.
COMC Auctions on eBay
This service is ideal for sellers who wish to send their graded cards directly to the COMC eBay Store as a 7-day, $0.99 no-reserve auction. COMC Auctions on eBay are for cards valued at more than $50 and put your investment-grade trading cards in front of collectors and bidders worldwide. A complete list of the seller advantages to COMC Auctions on eBay, including the Commission structure, can be found on the Auctions Page.
What a month of tremendous progress and growth for COMC! Last month, I reported on improvements made to our shipping services. This month, I am excited to share that we finally got through our backlog of customer service tickets and are ready to roll out some exciting new improvements. Our CS team is now equipped to provide you with same-day responses as well as offer real-time support through our live chat service.
Throughout the past year, our CS team has worked tirelessly to keep up with hundreds of new tickets daily and thousands of tickets in our backlog, all the while developing training materials and onboarding new team members. We have heard from you that responsiveness has been a significant pain point. Our continued effort and commitment to improving your customer experience is finally being realized.
With the ticket backlog behind us, we will be investing in quality improvement efforts to deliver the best-in-class customer experience. For the remainder of the year, we are focused on launching our quality assurance program in CS, specialized account management services, and delivering real-time support. In addition, we will engage more with you through customer surveys, feedback programs, and focus groups. We want to provide you with multiple channels to communicate with us about our services.
Not only have we made strides on improving your customer experience, but if you recently placed a shipment request, you likely noticed our shipping times have markedly improved. In August, we broke another record, shipping over 575K items! This is the second consecutive month we have increased our shipping output by more than 15% month over month. For the last three years, we averaged 285K cards shipped per month, while never shipping more than 360K cards in any given month. For the last four months, we averaged more than 465K cards shipped per month. We continue building our shipping team as we clear through our Economy backlog and prepare for Black Friday.
On the Listing Team side, we grew our team of Card Specialists by over 40%. This is a direct investment in increasing our listing capacity. Please stay tuned for further updates as we gear up for basketball, football, and hockey season. With all the recent developments in the Industry, Tim and I remain energized and focused on making COMC your favorite place to collect and the place you can count on to bring joy to your day.
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