Monthly Archives: March 2020

Tutorial: How To Buy Now & Ship Later on COMC.com

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One of the biggest benefits to shopping on the COMC Marketplace is the ability to buy now and ship later! If you do not have an immediate need to have your items in-hand, or you want to save on the cost of shipping by combining purchases over time into one shipment request, this revolutionary way to buy online is for you!

We’ve created this step by step visual tutorial to help you buy cards over time and ship them later. This tutorial was created for the new COMC member in mind, so some of these features may not be new to you. This tutorial is only intended to offer overview of the buy now ship later feature, and does not cover all of the other powerful features available to COMC Members. You can learn about other functions of your COMC account here.

Click here to create your account

Click here to purchase store credit

As always, if you have any questions, our Customer Service Team is ready to help with all your account needs! Please email staff@comc.com with your questions related to buying now and shipping later!

Noted! New Item Condition Search Filters Added to Condition Noted items.

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As part of our ongoing effort to improve your trading card collecting experience with COMC, we recently rolled out a pretty note-worthy change. All items with condition notes have been separated from items without condition notes, and placed within their own ‘noted’ conditional bucket. You might think a change like this is small, but it actually benefits both buyers and sellers in a big way!

By separating cards with and without condition notes, buyers will have an easier time distinguishing cards considered to be in near-mint or better condition from cards that have flaws or undesirable traits. All cards in the ‘Noted’ bucket display [noted] within search results to better help you differentiate these items.

This change will also improve the experience for sellers working in their inventory manager to either set asking prices for new items, or update prices of items already for sale. With the separation of condition noted items into their own bucket, sellers will have access to better data points on how to price these items, and how other sellers are pricing similar items.

Condition noted items will also have their own SRP (Suggested Retail Pricing), SLP (Suggested List Pricing), and SWP (Suggested Wholesale Pricing) different from similar items without condition notes.

Noted cards can be searched for specifically by using the Item Condition search filters on the left side of your COMC search results. It can be found within the Ungraded > COMC filter.

The COMC Bulk Price Editor is Back in Action!

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Great news! The COMC Bulk Price Editor is now functional and ready to help you efficiently adjust the asking prices of your COMC Inventory. We want to thank all of our sellers for your patience during the downtime.

To learn more and download the bulk price editor, please click here

For a detailed write up on how to use the Bulk Price Editor to quickly reprice large portions of your COMC inventory, please refer to our tutorial page.

Coronavirus Emergency Response

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LAST UPDATED January 14, 2021

This page is monitored and updated to provide real-time information regarding the status of our services affected by our precautions taken in accordance with the WHO, CDC, and WA State guidance, as well as potential staffing limitations due to the global pandemic, COVID-19.

As of Jan. 11, all counties/regions within Washington State are currently in Phase 1. We are continuing to expand COMC operations while maintaining compliance with the state mandate. To learn more about these restrictions, refer to the Washington State Coronovirus Response Page.

Expect delays and refer to this page for status updates and changes. All digital purchases and sales through the COMC Marketplace and in your COMC account will continue as normal.

We are hiring for positions on our Processing and Shipping teams in our Washington offices. As new hires are trained we will improve our shipping and processing times. If you are interested in applying please visit our COMC Job Board.

We will keep you updated on our Processing and Shipping backlog progress by letting you know the oldest due date we are working on in a given week. All non-guaranteed services will be worked on from oldest to newest.

Lead times will begin when packages are opened – expect delays of up to 3 weeks, particularly Mailbox submissions.


We are currently working on the following due dates:

  • Economy Shipping: 11/16 – 12/07
  • Completing final remaining past due orders for:
    • Basic (retired)
    • Current Year 3 Week
    • 12 Week

Canada Economy: Orders placed thru 11/11 will ship by February 5th.

Canada Rushed: Orders placed thru 12/10 will ship by January 29th.

International Economy (non-Canadian orders): Currently working on orders due up to 12/18 Note some countries do not currently have mail service so some packages may need to be held longer. Please review the list of countries not currently accepting international mail on the USPS International Service Alerts page.

Please note we are working as quickly as possible in both Processing and Shipping to complete all past due items. Our Customer Service Team is unable to process any expedite requests for items with due dates on or after the dates listed above.

Items Stored Remotely: Due to COVID-19 restrictions, the processing of some consignments is required to be done in a remote facility. The “Stored Remotely Standard Shipping Only” designation, while not optional, is only temporary while these submissions make their way to one of our fulfillment centers; please note that we are unable to provide an ETA as to when this designation will be removed for a given submission.

The following service levels are currently affected:

Processing Services

To better support the processing of previously submitted items and reduce any additional delays, we have suspended our 12 Week Service effective 5/12. We feel the gravity of suspending this service and look forward to bringing back a more affordable processing option for you, once we’ve made significant progress on our processing backlog.

Lead times will begin when packages are opened – expect delays of up to 3 weeks, particularly Mailbox submissions. We are prioritizing opening packages containing Elite, Auction, and 1 Week submissions.

IMPORTANT: in order for us to prioritize these time-sensitive submissions, you will need to upload your shipment tracking number for your submission here: https://www.comc.com/Manage/Submissions.

The following service levels will still receive a processing discount for items deposited after the due date:

  • 1 Week
  • 3 Week
  • Elite Services
  • Vintage and Obscure Services
  • Comic Book Services

The following services are not eligible for processing discounts due to delays for the duration of the pandemic:

  • 12 Week
  • Current Year 3 Week

Shipping Services

Effective April 1, 2020 the Shipping Bonus Credit has been temporarily suspended.

The wonderful differentiator with COMC is you can buy now and ship later.  We want to encourage our customers to take advantage of that and please ship later.  Customers should expect slower shipment times on all services and we are not guaranteeing ship dates.

Customer Service

We are suspending support for in-person customer drop-offs/pick-ups.

We are suspending phone support. Please contact us via email at staff@comc.com. Please expect delays in response time.

To ensure we are able to resolve your issues as quickly as possible, please include all of the following information when available:

  • Brief Description in Subject Line (Combine Shipment, Missing Cards, Return Item, etc.)
  • Customer Name
  • User Name
  • Batch Number
  • Order Number/s
  • Item Number/s
  • Detailed description of your request

The more detail you provide regarding how we can provide support without needing to request additional information, the quicker we will be able to resolve your issue.

We value your business and we are diligently working to complete orders as quickly as possible.

If you have changes or need assistance, please contact customer service at staff@comc.com.

Please stay safe and healthy during this critical time. Our thoughts are with the people and families who are affected by this health crisis.

  • – The COMC Team