As you are likely aware, Canada Post services may experience a disruption as early as July 2 while they are in the midst of negotiations with the Canadian Union of Postal Workers. In the event of a work disruption, COMC will reduce the shipping options available to our Canadian customers.
Canadian customers who place a shipping order during the work disruption will be presented with the following shipping options:
- FedEx Ground – sent from our Burnaby, BC location
- Economy – held at our Burnaby, BC location until Canada Post resumes operations
- Local Pickup* – held at our Burnaby, BC location for customer pickup
*Note: Local Pickup will NOT be available on the Upper Deck e-Pack website. If you have cards on the e-Pack website you would like to have shipped to our Burnaby location for local pickup, please transfer them to your COMC account and submit a shipment request on COMC.com.
Should the work disruption occur, we strongly recommend our Canadian customers take advantage of COMC’s unique service which allows customers with a COMC account to buy over time and ship everything together in a single shipment when Canada Post resumes operations. If you do not yet have a COMC account, sign up for free here.
Canadian sellers: You can either drop your consignment submissions off at COMC Canada in Burnaby, BC or use alternative carriers such as UPS, FedEx, and Canpar. There will be no service delays for cards stored remotely in Canada purchased by non-Canadian residents.
Orders that are in the Canada Post system during a work disruption will remain in their system until Canada Post resumes operations. Please anticipate delays in delivery times for these orders.
In the meantime, we encourage you to visit www.canadapost.ca/update to read about the latest developments and sign up for email updates.
If you have any questions, we’re here to help! Contact our Customer Service at email@example.com or 1-800-517-3540.
The COMC Team