Free Promotions, Free Shipping & Improved Search

More than 4,000 people have tried the COMC Challenge. Our progress on the catalog is amazing.  We are so grateful for all of your efforts.  We have been progressing at about 1% per day.  Just three weeks ago we were at 60% of the basic set name, card #, and description data.  Today we crossed 80% of the basic information.  We expect to reach 90% by mid May  The last 10% will likely be a long-tail that takes several months to finish.  Along the way we will have many errors we will needed to fix up, but by the end of the year we will have an amazingly rich and accurate catalog.

To celebrate the amazing progress, we are letting our sellers run a FREE Sale Promotion and we will be offering Free Shipping to buyers as well.

BlakeGriffinImprovedSearchFree Promotions – Sunday to Sunday
Hundreds of sellers will be running Sale Promotions from this Sunday through the following Sunday, May 4th.  Get ready to take advantage of the savings!

Free Shipping
To accompany all of the great sales running next week, we will also be providing FREE shipping for orders of 20 or more items.
Note: If you were the original consignor of an item or if you bought it in Advanced Reselling Mode, you will be eligible for a $3 discount instead of free shipping.

New Inventory
We just deposited more than 100,000 new items into sellers accounts in the past week.  We are now fully caught up on Premium and Mailbox processing services, and we are making progress on getting our Basic service back to it’s 4 week average target.

Improved Search
Last night we re-enabled the ability to browse by Players and Team. Over the next few days we will be hooking up the ability to filter your search by attributes such as Serial Numbered, Memorabilia & Autographed.

We have already started to see some really cool improvements to our  new catalog.  For example, we have college teams now.  Ironically, this improvement has created the need for an improved Browse Teams page because we now have thousands of Teams instead of just a few hundred.

I can’t express enough how grateful we are for having such a loyal and supportive fan base.  Thank you for helping us through this transition!

$1 per 1,000 points is back, plus new daily prizes in the COMC Challenge

The community has been awesome this month – good suggestions, helpful feedback, and amazing participation have gotten us 70% of the way to a complete basic catalog.  We’ve been listening, and folks have asked for the return of our reward from March: $1 of Store Credit for every 1000 points completed.  So it’s back, but for a limited time only!  Take advantage while you can, because now it’s even better than before:

  • INSTANT PAYOUTS  When you earn 1000 points by submitting data in the COMC Challenge, $1 of Store Credit will be immediately deposited into your account.
  • FOCUS ON YOUR INVENTORY  With our new Fast Track mode, you can earn Store Credit while speeding up the catalog creation of your own items.
  • DAILY PRIZES We’ve got some new contests with more winners than ever – you don’t need to spend the whole week competing, now you can win in one day.

Prize #1: Top Daily Overall Scores2014facebookmockup01

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

Prize #2: Fastest Weekly Times (“Ultimate Card # Race” only, with 100% accuracy)

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

And YES, you can win in both categories.  You can submit data in ANY Challenge and be eligible for these prizes, but please note that data submitted in Fast Track mode is not timed and so it cannot win for fastest time.

Prize #3: Get the word out

We want this news to reach as many people as possible, so if you have a Facebook account you can enter to win another prize!

1)      ‘Like’ our Facebook page
2)      Comment on the Facebook post below
3)      In your comment, tag a friend (use the “@” symbol and type their name)

We’ll randomly pick four winners who will each receive $25 in COMC Store Credit!

Finally, some of our Challenge superstars are accumulating an incredible number of points.  To any user who at any time earns a total of more than 1 million lifetime points, we will award an exclusive red COMC Contributor badge to your username on the site in honor of your amazing contribution.  This opportunity will badgebe ongoing, as new Challenges over the coming year will help us build a catalog that is deeper and richer than ever before. Earning a million points will be an incredible effort, but some people are more than halfway there already!

We appreciate everyone who has done even one Challenge; this is a community effort, and we are committed to eventually presenting a catalog with depth and accuracy that honors and reflects the community spirit of our hobby.

Thanks,
COMC

Catalog Update

Hello COMC Nation! We’re into the 2nd week since we began our transition to the new COMC and it’s been an interesting time around our offices. We’re busy working on our card catalog, but realized it’s been too long since we gave everyone an update on what’s been going on at COMC.com.

Progress
Right now we’re over 66% of the way through basic catalog creation for items currently listed on COMC. We expect to have 90% of the basic data complete in less than a month. Some of the data on the website is inaccurate, primarily player names, and we’re actively fixing descriptions while we create the catalog and process new submissions.

The best way to help us meet our goal of complete data by next month is by playing the Ultimate Card # Race. This Challenge provides us with card numbers which, above all other Challenges, speeds up our ability to identify items and create the new catalog.

Fast Track Your Inventory
We just introduced a feature that enables sellers to make items in their portfolio easier to find by potential buyers. If you have items for sale on the site, you’re now able to speed up their catalog creation by playing Challenges in the new Fast Track mode.

On the main Challenges page, check the box at the top of the screen that says “Fast Track My Inventory” to display items from your inventory first. Not only does it let you provide data on your items, it also bumps up the priority of Fast Tracked items you provided answers for to get asked to other contributors playing Challenges.

Please note there are some exceptions to Fast Track mode.  It’s not available for items in your inventory for which:

  • Data was already collected from that particular Challenge.
  • We don’t yet have enough data on an item to include it in that Challenge. For example, a card won’t get queued up in a Card # Challenge if we haven’t yet assigned it a prefix.

Processing Delays
Consignment processing has experienced slowdowns since the transition on April 1st. We are prioritizing catalog creation in order to process items so they can have complete data on the site. Premium processing should be back to normal next week and Basic processing will be running full speed sometime next month.

To help with the delays, we are still honoring our long-standing policy of applying a 50% discount on fees for late deposits when items are added to your account.

We are very sorry for the inconvenience and appreciate your patience and understanding. If you need anything, please don’t hesitate to call or email customer service.

Once again, we cannot sufficiently state our gratitude to you, our community, and advocates. Your response has been amazing, and we wouldn’t be here without you!  Thank you for completing Challenges, submitting suggestions, and participating in community dialog on our Blog, our Facebook page, and through Twitter.

If the 3rd time is the charm, what is the 3,333rd?

Version 3333
I just released version 3333 of our internal application today. This is the software that is used by our 50+ employees to manage all of our processing and shipping. Yes, that means that I release more than once a day on average. This is part of our competitive advantage. We are able to quickly adapt to the changing needs of the business, and boy, have there been a lot of those lately.

Thank you for your patience as we continue to catch up with all of the changes. We are rapidly adapting and evolving to meet our new needs. Good thing I put in my 10,000 hours with Microsoft before launching this business. I couldn’t imagine trying to tackle these challenges without so much technology at my fingertips.

Let the Race Begin: Thousands in Prizes

The Ultimate Card # Race Starts Now
We are launching a 1 week race to to get as many card numbers as possible.

Play the Ultimate Card # Race as much as you can between now and Saturday night April 12th at 11:59 PM PST.

Keep an eye on the Weekly Leaderboard.  We will be awarding the following prizes for most points.

  • 1st Place: $500
  • 2nd Place: $250
  • 3rd Place: $125
  • 4th Place: $50
  • 5th Place: $25
  • #1 Fastest Time: $250

+ $5 for everyone that earns at least 10,000 points on the Ultimate Card # Race this week.

Double Bonus
If you collectively complete the challenge by reaching 100% of our 7.5 million point goal, we will double all of the prizes and we will award 10 addition $100 rewards randomly based on the number of points you earn on the Ultimate Card # Race.  Spread the word and get as many people to play as possible so that you can all get double the prizes.

Notes
The new Ultimate Card # Race is a simplified version of our previous Card # challenges.  It only requires that you enter the numeric portion of the card number.  You should be able to get some amazing times.

Are you up for the challenge?

We’re Back…in Card Show Mode!

First, a sleepy, furry word from Tim:

Thank you for your patience while we transitioned to our new catalog.  Welcome to a new era for COMC.com!  We are grateful for the outpouring of support we are receiving, and we appreciate feedback as we continue to work together, building our new catalog.

As we mentioned previously, the next few weeks will be a bit rocky with missing data, errors, and many opportunities for improvement.  Everything submitted is for sale as usual, but items that are missing data are harder to browse/search. The current state of the site is “Card Show” mode.  Just like when you go to a card show and browse tables and bins looking for those rare items and special deals, that’s a bit what shopping on COMC will be like for the near future while we rapidly build our database.  We are optimistic about the speed at which you will see improvement, as our data increased by 10% in one day alone!  Your contributions have been significant.  You’ve made a big difference!

Ways To Make It Better

  • The best way to help populate data is still by playing The Challenges, as the data entered there is normalized. When you assign a team name like New York Yankees to a card, you’re essentially bucketing that card with all the other Yankees cards. Be on the look out for new challenges and prizes!
  • You can submit missing data or corrections for existing data for specific cards in your inventory or for sale on the site:
    • Go to the Inventory Manager in your Dashboard.  When you find missing/incorrect data in your inventory, click the Edit link next to the item description:

Inventory Manager

    • When you find missing data in the Search Results, click on the item and, at the top of the page next to the description, click the Edit link:

Search Results

    • From Edit (from your Search or Inventory), you will get a popup where you can enter data that is missing or needs correction:

Catalog Details

    • Please keep in mind, edits you make to a card are not normalized, meaning if you enter the correction to Teams: “New York Yankees” or “yankees” or “new yyok yankz”, the system won’t bucket it with other Yankees cards. It is still very helpful to use the new Edit feature, as it flags the card as incorrect and lets us know your correction suggestion.  It is just a less efficient process than playing the Challenges and will take more time to correct, as someone here will need to review each correction.
    • Please DO NOT USE the Report Error function, as that is used for reporting ID errors. These will go to the wrong team.

As we said previously, we won’t charge storage fees for the month of April.  We expect to have player and team search functionality fully restored by the end of April.  In May and June, we will be working on more advanced search functionality, such as the type of memorabilia.

Suggested List Price (SLP)

We were hoping to have the beta version of our pricing suggestions live today, but we ran out of time.  We will release it soon and let you know more as it develops.  Once our SLPs are live, contributors who earned at least 20K in Challenge points will receive free SLPs while it is in beta.  In the meantime, we have turned on the “Going Rate” feature.  This feature may help you price your cards by showing you how many like items are on the site and the range at which they are being priced.  While we have previously had quite a few requests for this feature, we have hesitated to turn it on to prevent a race-to-the-bottom with pricing.  We will be monitoring how this feature is being used, and if it remains good for the COMC ecosystem, we may choose to keep it enabled.

Going Rate

Going Rate Feature

The other way to receive helpful pricing information is to click Sales History to the right of the items in your inventory. This activates a popup which tells you the condition, how many are for sale, how many have sold and shipped, and at what price.

Sales History Feature

Sales History Feature

We hope you enjoy COMC while it’s in Card Show mode, and we will continue to let you know as things develop here.  Please continue to contribute to the catalog and let us know what we can do to create the best collecting experience!