The Road to The National

It is that time of year when the team at COMC packs their bags and heads to the largest card show in the nation: The National Sports Collectors Convention!  This particular year, we are packing some slightly heavier bags than normal thanks to your help in filling up The Vault.  However, we are also bringing along a few extra goodies as well.

Where to Find Us

This is our first time in the Corporate Area!  You will find us at booth 850 in between Panini and PSA.  You will have an opportunity to see Tim, Julia, Geoff, Steve, Jim, me, and other members of our Team.  After you have met us, we have a few surprises.

For the first time ever, we will be doing On-Site Processing at The National!  You heard us right: bring your cards to us while we are at the show, and we will process your cards right there at the convention.

Breakdown of National Specials

  • New Consigners – 1 item free, same day, onsite processing
  • $0.50/item (200 items per user), One Day onsite processing for Vault items
  • $2/item (no limit) One Day onsite processing for COMC or The Vault
  • FREE (no limit) To Be Graded submissions (see details below)
  • $70 Flat Rate Special – 1 660 count box, 6 week processing (see details below)
  • Save on shipping by submitting to us at The National
  • Note: Due dates will be based off of when items are submitted at The National instead of waiting until we receive them back at the office.  
  • Beckett Collectible Cards- come by the booth for a chance to get access to a unique collectible card featuring COMC!
  • Blowout Raffles

How Onsite Processing at The National Works

If you have never consigned with us, we will process your first item for free while you wait!

Submit up to 200 cards at $0.50 per card to The Vault, and we will have the cards processed and on the site as soon as possible, for sure in One Day!

Submit any number of cards with our One Day, One Week, or One Month services.  Not only will we pay to ship your items back to Redmond for you, we will also start processing your items at the National so that your due dates will be based on when you drop off your items instead of when they get back to our office.

FREE – To Be Graded Submissions

If you would like any of your items graded by Beckett and than returned to your COMC account, you can drop them off with us, and we will put them in your COMC account within 24 hours for FREE.  Once they are in your account the only thing you will be able to do with them is to select a grading service.  The grading fees start at $12 for one month service.


$70 Flat Rate Special

To celebrate our 7th National and our 6th anniversary, we are offering a $70 Flat Rate Special for a 660ct box.

  • Use the Submission Wizard to notify us of the submission
  • Limit 1 660ct box per person
  • Single row, no jammed in minis
  • If you don’t have a 660ct box, please measure no more than 11.75″ of cards
  • These cards will be processed at a 6 Week Processing speed
  • All submissions must be postmarked by August 22nd

You may also elect to drop these cards off at the National and avoid any shipping costs!

Beckett Collectible Cards

card back

This year, Beckett has produced a full set of collectible cards featuring major sports stars from Chicago on one side of the card and details of major companies in the trading card industry.  COMC is happy to say that we are numbered among those companies selected for these cards!  There will be a very limited quantity of these cards.  Our card features Derrick Rose.  Here are three ways to get your hands on a copy:

  • First 10 people to fund their account with $100 of Store Credit at our booth
  • First 10 people to spend $100 in either The Vault or COMC at our booth
  • 5 of these cards will be raffled off Thursday and Friday in the Blowout Raffle and 10 on Saturday

These cards will be given out Thursday-Sunday at our booth, so be sure to swing by for your opportunity to collect them!

Blowout Raffles

Blowout will be hosting a raffle Thursday-Saturday at 3 pm, and COMC will be there.  Not only will you have a chance to win one of the unique Beckett Collectible Cards, but there will be 2 $20 COMC Gift Cards in the raffle each day as well!  Don’t miss your chance to have some fun with Tom Fish and earn a chance at some awesome prizes.

We Want to Meet You!

While we are at the National, Tim and the team are looking forward to speaking with many of our users face to face.  If you are at the National and would like an opportunity to sit down with Tim and chat, please email us with the subject line “Time With Tim” and let us know what days you will be at the National.  We will work with you to reserve 30 minutes of one-on-one time with Tim.

We are especially eager to hear from those of you that run group breaks or box breaks for your customers.  We are building some new innovative services that will help you save time and money.

Putting The Team in Gear

Well, there you have it folks.  Not only will we be showcasing hundreds of valuable cards from The Vault at this year’s show, but we will also be processing your items right there during the festivities!  So come by to say hello to the team, see some beautiful cards, and tell us your thoughts about the site in person.  We look forward to seeing many of you there as well as unveiling our newest service in front of one of the world’s most lively group of collectors.

An Apology To Our Most Important Partners

Hello COMC Nation. On Tuesday, July 9th, Beckett book values became no longer available for free on COMC.com. For the last 6 years, Beckett has been gracious in allowing us to provide their data to you, but the time has come where they are no longer able to extend this service through COMC.  Because we realize this tool is valuable to many of our users, we designed the ability to purchase Beckett subscriptions using COMC Store Credit, allowing our users to continue viewing book values while browsing items on the site.  Additionally, we are branching into offering our own COMC sales history as an added benefit.  As always, we are listening to you, your feedback, and truly care about you and the hobby.  While we are a business, we are also collectors, and we are passionate about building an awesome space for buyers, sellers, and flippers.

Learning From Our Mistakes

Through this, we realize an area in which we can improve as a company is communication, and we have taken steps to do that.  In this case, we should have communicated more clearly and repeatedly with you about these impending changes, and we apologize for that oversight.  Going forward, we now have a plan to build into every new site feature when and how we will communicate changes to our customers.  In the haste of making this necessary change to the site, we overlooked ensuring we communicated it well to you. We’re very sorry, will do better next time, and have already altered our system to do so.

Sales History

The loss of free book values on the site is, understandably, going to be a somewhat difficult transition for many users.  However, we are committed to our customers, and are working to provide a tool to aid you in your purchases and sales.  We are in the process of launching a new tool that will display historical sales data of actual sales on our site.  With access to this information, we believe that you will be able to even more accurately see what your cards are worth on the market.

This new tool is in its beta stages and we want your input on this new service.  For the time being, when you click on the asking price of a card, you can spend a History Point to see the historical data of the item.  Right now, this includes how many are currently on the site, how many have sold on COMC, and the highest price the card has ever sold and shipped for.

Why Do I Have To Answer Questions to Get History Points?

One of the first questions we were asked about the Sales History tool was why a user needed to answer questions in order to earn historical data points.  As some of you have guessed, one of the reasons Beckett has decided to no longer provide book values on COMC for free is because our site could be scraped for that data by various programs and that data could be used and sold to other sites.

The Sales History that we provide to our users falls under a similar category.  If the data is simply provided on the site, it can be scraped and that data sold.  In order to protect this data, our initial method is the COMC IQ Test, a sort of CAPTCHA which proves that the user is human and allows them to earn the credit needed to conduct healthy buying and selling practices.

How can we make Sales History better?

We want to make this feature available as quickly as possible and we want it to provide the value our customers need.  To do that, we need the help of our most important partners: you.  Our site exists to encourage users to enjoy collecting, easily sell items, and flip items to make money and have fun.

Please, tell us how we can make our new Sales History tool better for you.  We need to protect this information, but we want it to be more accessible and useful to our users.  What other sorts of information should be displayed?  Do you have a good idea for where the data should be displayed to make it easier for you to utilize it?  Is there an easier better way for us to protect this data while still making it more easily accessible?

Flippers

We understand this change is having a big impact on you, but we are not abandoning you.  Flipping is one of the unique things about COMC, and you are in important part of our ecosystem.  In light of this change, we are brainstorming ways to support you and give you the tools you need to do what you do.   In considering our new Sales History tool, what information and functionality could best help you get the job done?

New Cost

We are committed to making COMC an enjoyable place to buy and sell collectibles online. We always strive to keep costs down for our customers. Some issues, such as the loss of Beckett book values, are out of our control. We designed a way for our users to link their Beckett OPG accounts and purchase subscriptions with Store Credit to provide our users with the option of viewing book values while browsing COMC. We’re working hard to find creative ways to adjust to the loss of book values on the site and your input and ideas are invaluable as we continue to do so.

We Are In This Together

We eagerly look forward to your ideas on how to make this tool easier to use.  Please leave your thoughts in the comments below or send your suggestions to our Customer Service team.    As a final note, if you send us an email within the next 24 hours with the subject “Discussions with Tim,” concerning your thoughts on either the Beckett Subscription feature or our Sales History feature, your feedback may be featured in Tim’s upcoming video.

Most importantly, however, we want to take this opportunity to express our dedication to you: our buyers, sellers, and flippers. COMC is nothing without you. We are constantly seeking new and innovative ways to improve the experience of buying and selling collectibles for all of our users. Whatever direction we take, or obstacle we face, we will never compromise our commitment to you.

Moving forward, we hope you will continue to give us your input, ideas, and concerns. We’re fortunate to have customers who are as passionate about COMC as we are. Our service is only great because of you and will only get better with you by our side.

Thank you for partnering with us for 6 amazing years.

COMC Hot List: July 10th – July 24th

Greetings and salutations COMC Nation! Once again, the time is upon us to share to the world the glory that is the newest and freshest COMC Hot List!

When we haven’t been outside wondering what that great glowing orb in the sky is, as well as trying to figure out what it wants from us, we’ve been diligently working on trying to figure out what players and sets would be the hottest of the hot, in order to put together this list.

Thankfully, the MLB All-Star game is coming up, and the NHL & NBA entered their Free Agency periods, so it helped us out a little. So, after some discussion and negotiations, as well as a few cases of sunburn, here’s what we have for the COMC Hot List, for July 10th to July 24th:

The Hot List Theme

Our theme is going to help you take advantage of one of our newest services, announced last week. In case you missed it, we’re now accepting Redemption cards, and we’re happy to make them the Hot List Theme. Check out the COMC Blog about Redemptions, and save yourself a whole lot of time, trouble, and effort.

 So what does being on the Hot List mean?

COMC wants to encourage our users to get these hot cards into your accounts to offer for sale as quickly as possible, so starting today, any cards submitted for the Hot List will qualify for our “Hot List Special” processing. With this service, you will receive One Day processing at the special Hot List price: $0.50 per raw card and $1.00 per graded, encased, or jumbo card.

How to Submit Hot List Items for Consignment:

David Wright

  • Clearly write “Hot List Special” on the outer mailing package and/or the address label.
  • $5 minimum batch fee (We recommend submitting 10+ items.)
  • 200 item maximum per week
  • Must be postmarked by July 24th, 2013
  • Must be mailed to our US address (Our Canadian warehouse currently only supports One Month service.)
  • Any submissions received on a Friday or Saturday may not be processed until the following Monday.
  • Submissions with non-Hot List items mixed in will be downgraded to One Week service.

You’re welcome to submit Hot List batches at the same time that you submit other batches with different service levels, even if they’re mailed in the same package, but please make sure that each batch is clearly separated and labeled, and that “Hot List Special” is written on the outside of the mailing package and/or mailing label.

Thanks for your input for this new Hot List, and watch our FacebookTwitter, and Google+ pages for the call for the next Hot List in a week!


Launching Beckett Subscriptions

***Post updated based on feedback.***

Hello COMC Nation,

Today we are launching the changes we announced back in October regarding how we will handle and manage Beckett Book Values with the launch of COMC.com.  As we’ve grown as a company, our partnership with Beckett has had to change.  With this change, we’ve been able to provide features like our Grading through COMC service.  Unfortunately, as we’ve grown and our inventory has gotten larger, our inventory has become too large to give away the Beckett Book Value data as we had in the past.  As it’s Beckett’s business to supply pricing data, we can’t simply give away a third of their data for free.  Yet it is important to us to find a solution that works for all parties.  We hope you understand, and we are working hard to innovate and continue to make COMC a great place to buy, sell, and flip.  While this may be a difficult change, we won’t stay here as a company, and there will be some positives.  We will continue to listen to you and come up with creative ways of helping you enjoy the hobby.  This step can perhaps move us away from book prices determining asking prices and truly let the market decide.

Starting today, users will be able to purchase and utilize their Beckett Subscriptions directly through COMC.

Now when you look at cards on the site, you should see this:

Bryce Harper

The Subscribe link now displays next to Beckett BV. When selected, it leads you to a page to purchase a Beckett subscription through COMC:

Click to Enlarge

On this screen, you will have the option to purchase the level of service that best meets your needs as a buyer or seller.  If you only need to know the value of a single card, player, or sport, you’re covered.  If you like to shop for all kinds of cards, you’ll want to consider a Total Access subscription, which grants you full access to the millions of items listed in Beckett’s Online Price Guide.  All subscriptions purchased on COMC will also be accessible on Beckett.com.

Existing OPG Subscription

What if you already have a Beckett OPG subscription?  As you can see in the photo above, you can link your current subscription to your COMC account to view the book values for all the COMC listings to which you’re currently subscribed to.  After clicking the link, a popup will display requesting you to log in to your current Beckett account.  Once successful, your accounts will be linked and any subscriptions purchased on either site will be reflected in both your Beckett and COMC accounts.

Physical Beckett Guide

There’s another option if you’re “old-school” and still want to have that physical copy of the Beckett Guide. If you choose the “Dynamic Duo” option, you’ll have access to the OPG as well as receive your physical copy in the mail. So, you’ll have your Beckett access however you need.

Consignors

Finally, to all our consignors  don’t worry. You still have the ability to see Beckett book values for items you submitted to COMC as it’s built into the cost of our processing services.

While this is a big change, we have something else waiting in the on-deck circle that we’re just about ready to announce, which we hope will be a game-changer. Tim is busy working on it right now.  Stay tuned for details, and in the meantime, feel free to leave us your thoughts in the comments below and stay in touch by following us on FacebookTwitter, and Google+.

COMC All Star MVP Contest

Hello COMC Nation! We’re coming up on the halfway point to the MLB season, and it’s just about time for the All-Star game. Sometimes we watch for the Home Run Derby the night before, or we like to check out the Futures All-Star game, or even the Softball game featuring the greats of seasons past.

There’s so much pre-game activity that fans can forget there’s a game to be played!  Well this year COMC has a game to play as well, and everyone is invited.

We’re going to have a little contest here during the MLB All-Star weekend, where anyone who follows @checkoutmycards on Twitter can join in the fun, and maybe win themselves some COMC Credit, too.

It’s really easy to join in the fun.

Just follow @checkoutmycards on Twitter. Then post the following phrase from your Twitter account:

“I’m a COMC All-Star and my MVP will win me $20! Check out how you can win! http://ow.ly/mM48j #COMCMVP

Everyone who tweets this phrase will be entered into the contest  and assigned a random All-Star. If your All-Star gets chosen as the game’s MVP, you’ll win $20 in COMC Credit. Remember to include the link *and* the #COMCMVP hashtag.


Bo Knows #COMCMVP

We’ll track all the tweets until 6pm (PDT) Monday, July 15th, and shortly after 6pm, we’ll post a list of those who are participating and the player that has been assigned to each contestant. On Wednesday, July 17th, we’ll contact the winners via Twitter DM and make arrangements to transfer their winnings to their COMC account.

Depending on the number of participants some All-Stars may be assigned to more than one person.  But, no worries…if an All-Star who is assigned to 2 or more contestants wins the MVP, each winner will get $20 of COMC Credit.  Splits are for bananas and bowling, not prize money.

So get ready by following the @CheckOutMyCards twitter feed if you don’t already!  Every day we’re posting cool trivia, athlete birthday announcements, and the latest in COMC news.

***Update – Deadline Extension***

To ensure as many people as possible can take part in our contest, we’re extending the entry deadline until Noon (PDT) on Tuesday, July 16th. Thanks to all those who have already tweeted the winning phrase and enjoy the All-Star game Tuesday night!

COMC Tackles Redemptions

Redemptions. Trading card collectors have a complicated relationship with these little inserts. They could be a case hit, a stunning autograph, or something much greater. No matter what they represent, however, they all have one thing in common: the WAIT. But we at COMC don’t believe you should have to wait for everything, so we thought we’d do something about it with a never-before-seen service to help with redemption cards.

Redeemed Card

In the past, COMC dealt with redemptions by simply not dealing with them. If an unredeemed card was sent to us, it promptly got sent back to its owner as our service wasn’t designed to handle them. That all changes today, because all unscratched redemption cards will now be accepted for processing and sale via COMC.com.

What happens when a Redemption card is sent to us? Those cards will be sent to our redemption handling team who will begin the redemption process on your behalf. The redemption code will be stored in our system and the scratched card will continue through our normal submission process.

When submitting batches with redemption cards to COMC, we ask that you pack them in the front of your submission and note on your submission slip that redemptions are enclosed. If an expired redemption card is included, we will attempt to redeem it through the manufacturer’s website. If the code is rejected, the item will be put into the user’s returns.

Once the scratched redemption card is on our site, it may be purchased and sold just as any other item on COMC with a few exceptions:

  • Redemption cards cannot be made Vault Eligible. Once fulfilled, the new card will be scanned for Vault Eligibility.
  • Redemption cards cannot be shipped.  Once fulfilled, the new card will replace the redemption card in the user’s account and may then be added to a shipment.
  • All sales of redemption cards are final.  No returns will be allowed for these items.

Please be aware that fulfillment of these cards may take manufacturers months or even years. In the event they substitute a different item for a redemption, the sale is still considered final and the item cannot be exchanged.

You may be wondering how we address redemptions that involve items other than single cards, such as lithographs, unopened packs, or game used jerseys. These items will be handled on a case by case basis and the owner of the redemption card will be contacted about how they would like the redemption to be handled.

A few final notes:

  • Items not currently supported on COMC will be added to the Beta service.  As we continue to expand offerings on the site, these items will become eligible to list at a later date.
  • Hobby store pack exchange redemptions, such as Topps Spring Fever redemptions, will be rejected because COMC is unable to redeem them.
  • Contest Redemption Cards such as the Famous Fabrics Beetles Signature Drawing will not be accepted as these redemption cards only represent a chance to receive an item.
  • Redemptions such as Topps Finest Rookie Redemptions and Panini XRCs will be listed as unannounced on the site. These items will be updated with more details once they are announced.

We are really excited to hear your thoughts on this new service.  We constantly strive to provide a better and safer way to buy and sell and we believe our service has the right stuff to make it happen.  Feel free to tell us what you think in the comments below and keep up with all the COMC happenings on FacebookTwitter, and Google+.

Happy Independence Day – Customer Service Unavailable

Hello COMC Nation!  Today, the USA celebrates Independence Day with true american panache: hot dogs, cold drinks, and fireworks!

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As one may expect, our Team has gone home today to spend time with their families and enjoy a well earned day off.  As such, Customer Service will be unavailable today, but we will be sure to get in touch with you as soon as possible on Friday!

In the meantime, please have a wonderful and safe holiday!  And, for a bit of fun, tell us: where in the USA is the best spot to view the most spectacular fireworks displays tonight?

Out With the Old: Retiring the Old Site

On August 1st 2012, we began transitioning from Check Out My Cards to COMC.com and running dual sites in parallel.  It has been eight years since we began offering our unique service with Check Out My Cards, and it is with deep pride and a certain degree of sadness that we announce that, as of July 1st, 2013, the old site has been officially shut down and retired, and we will be fully committing to the new site and brand COMC.com.

It has been a tremendous journey that has brought together a team of over 50 unique Team members, close to 3000 sellers, and well over 50,000 buyers!  As a tribute to where we have been as a company, we want to take a moment and relive a few of the crowning moments during the company’s time as Check Out My Cards.

Date Event
Dec 21st, 2005 Check Out My LLC is founded
Aug 1st, 2007 Check Out My Cards launched at the 2007 Nationals
Sept 4th, 2007 Make an Offer function is launched.  During January of the following year, the Counter Offer function is added.
April 9th, 2008 Check Out My Cards moves into a bigger warehouse
Nov 28th, 2008 Check Out My Cards has its first Black Friday sale
July 2nd, 2009 Check Out My Cards adds its one millionth item to the site.  To commemorate, Tim buys the card from the user
Aug 23, 2009 Check Out My Cards partners with Blowout Cards
Mar 12th, 2010 First card valued over $1000 sold on site
May 14th 2010 First official port sale completed.  On September 15th of the following year, the port sale offer system is added
Nov 24th, 2011 Check Out My Cards launches the wildly successful First Time Seller Coupon and Referral program
Dec 3rd, 2011 Check Out My Cards moves into its current warehouse
Aug 1st, 2012 Check Out My Cards transitions to COMC.com
July 1st, 2013 Check Out My Cards is retired

As we gaze across the path that brought us here, it feels right to also see where we stand in the present.  Check Out My Cards laid the groundwork for everything that COMC has become and the switch to COMC has provided us with new tools and options that weren’t possible before.  A short list would include:

  • Being able to filter search results
  • The Promotions Feature including the now frequently used Partial Port sale function
  • The Beckett Grading Service integration
  • The ability to expand into new collectibles such as comics and many yet to come.
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Memories, like candles, light the pathway to the future.  Or something corny like that.

Yesterday, the team at COMC allowed Check Out My Cards to finally retire.  We would love to hear about your personal experiences with the old site and where we have been.  Please feel free to use the Comments box below to fill us in, and help us celebrate the next step into COMC.com’s future.  We’re still expanding the new site experience and we know our users always have a lot of great suggestions for changes and features.  Keep letting us know what you’d like to see and we’ll keep listening and improving.

Filling Up The Vault

This is the moment that many people have been waiting for.  Starting today, any seller who wants their items to be among the first to be displayed in the Vault and brought to the 34th National Sports Collectors Convention in Rosemont, Illinois may now make their items Vault-eligible.

The Vault – a quick summary:

  • Vault-eligible items can be for sale on COMC.com, on The Vault, or on both
  • 90% of the sale price of an item sold through the Vault will be given to the seller
  • The Vault will have no “cash-out” type fee
  • Storage fee starting at $0.01 per day (waived through the end of September)
  • Sellers can set minimum offers & auto-accept prices on each Vault card they offer individually
  • Cards from The Vault will be showcased live at shows such as the NSCC
  • To hear Tim talk about the service, check out Part 1 and Part 2 of the Vault Interview

Any items listed for sale on The Vault between now and Wednesday, July 24th will be showcased at our booth at the National Convention!  The first step will be making these items Vault-eligible.  There are three easy steps to make your item eligible for The Vault:

1)      Find your item, either in your Inventory Manager or by typing the item number into COMC’s search bar.

2)      In the ‘Actions’ dropdown menu, select ‘Make Vault Eligible’.

Part 1

3)      Graded items and COMC Reviewed items are both Vault-eligible already.  In addition we have added a new service under COMC Services which allows you to rescan an item with our new 36x zoom technology for only $0.50 which will also qualify an item to be Vault-eligible.

The $0.50 price is a limited time special available through the end of July to help celebrate our launch, so take advantage of it before it’s too late!

Part 2It’s that easy.  Shortly we’ll add a feature which will show users if their cards are already Vault-eligible (if an item currently Vault-eligible is submitted to this service the $0.50 charge will be refunded).  If a card is Vault-eligible you’ll soon have access to all the great Vault features.

Please note: Items listed on The Vault must have both an asking price of at least $40 and a high Beckett Book Value of at least $20 (unless they are not assigned a BV due to scarcity – “N/A” cards).

We’re very excited to roll out this service, as customers have been requesting it for a long time.  Vault eligible items will be able to be listed for sale on The Vault in mid-July, and any item listed for sale on The Vault by Wednesday, July 24th will travel with us to Illinois to be showcased at the nation’s biggest card show.

We look forward to displaying your cards at this prestigious show and hearing your thoughts about the Vault Service.  Be sure to take advantage of this limited time offer to have your items made Vault-eligible, and be sure to keep following us on  our FacebookTwitter, and new Google+ pages.