Daily Archives: November 23, 2012

Site Down – Tonight 1-4 a.m. PST – Update Your Sales Before This!

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We hope you had a good Black Friday!  Our Black Friday Weekend Specials are far from over.  We learned a lot today from the increased traffic, made some tweaks, and want the rest of the weekend to be smooth sailing.  In order to best accomplish this, we are taking the site down TONIGHT from 1-4 a.m. PST. 

Sellers, if you are updating your Sales, please make sure you finish BEFORE 1 a.m. PST.

The site will be down so the server can do some optimizations and give good performance throughout the rest of the day.

Peace.

EXTENDING “Get Paid To Buy”; Clarification: Specials NOT on www.CheckOutMyCards.com

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More good news!  Technical issues should be fixed, and we should now be running at full capacity!  In light of the technical difficulties, we are EXTENDING the “Get Paid to Buy” Special through tomorrow, Saturday, November 24th.

For this Special, we will pay you 10 cents store credit for every item you purchase & ship from COMC.com.

Weekend Specials are on www.COMC.com ONLY and NOT on Check Out My Cards.com

Please keep in mind that all Black Friday Weekend Specials only apply to www.COMC.com and do NOT apply to Check Out My Cards.com, as they were designed for the functionality of Check Out My Cards.com and do not fit with http://www.COMC.com.  Also, we are in the process of retiring Check Out My Cards.com and want to encourage you to try out http://www.COMC.com if you haven’t already!  We hope you will grow to love your experience on http://www.COMC.com as you have on Check Out My Cards.com.  We are investing a lot to give you many new reasons to love http://www.COMC.com.  If you have been confused regarding the Black Friday Weekend Specials, please contact Customer Relations: staff@comc.com, 1-800-517-3540. Here are our Extended Customer Service Hours.  We want to go the extra mile to ensure you are a happy customer.

We regret any inconvenience you’ve had purchasing today!  Not only has our system been taxed, but also the systems of a few vendors we rely on, like PayPal.

Hopefully, extending the Special will make things a bit sweeter and offering some clarification will make things more understandable.  We hope that erring on the side of getting you new features and specials as quickly as possible pays off more often than it does not.  We appreciate you working with us as we refine the experience for you.

Thank you,

The COMC Team

10 X the traffic = some site hiccups

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Let’s start with the good news: we are getting TEN TIMES our normal traffic today!

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This means we have the necessary traffic to reach our goal of increasing sales by 10 times (as part of the previously announced “Perfect 10 Black Friday Special”).

As for the not so good news, as you may have noticed, there have been some site issues today.  Please know that we are working very hard to resolve them all and expect to be fully up to speed very soon!

Even so, please don’t hesitate to contact our Customer Relations Department if you need help with anything.  You can reach us until midnight tonight at staff@comc.com or by 1-800-517-3540. Here are our Extended Customer Service Hours. Thank you for your patience!