Cyber Monday – $10 COMC Gift Certificates and More!

It’s Cyber Monday!  There are five things that make this Cyber Monday great.

  1. COMC Cyber Monday Special – To cap off our “Perfect 10 Weekend” we are giving away $10 gift certificates for COMC.com.  All you have to do is buy $100 of store credit or spend $100 with the new “Pay with Amazon” checkout option, and you will receive a $10 COMC gift certificate!  For every additional $100 you spend after the first $100, we will give you a $5 gift certificate.
  2. Cyber Monday Promotions – It should be easy to find $100 to spend, as Sellers are slashing prices for the final day of our Black Friday Weekend Specials with great Cyber Monday deals!
  3. New Feature Announced – You may have noticed we mentioned something we previously have not offered…Gift Certificates!  We are announcing our new gift certificate feature, which will be released early December in time for the holidays.  In the next week or so, you will be able to buy COMC gift certificates yourself.  More information to come.
  4. Extended Customer Service Hours – Cyber Monday, Customer Service hours will be 7 a.m. – 9 p.m. PST.
  5. New Pay with Amazon – We want to encourage people to use the new Pay with Amazon feature.  It is so easy!  Here are some screen shots of the checkout process below.

Find the card you want, Add to Cart…

Under Payment Options, select “Pay with Amazon”…

Enter your login info for your existing Amazon account…

Make sure you select the correct Shipping and Payment info.  Then review your order and click “Place Order.”

Then you’re done! You can even click “Continue Shopping” to take you back to COMC.com. It’s that simple!

Happy Cyber Monday!  Happy Holidays!

Join Our New Email List to Stay Connected

One request we’ve had from users is for more and better communication.  One step we are taking to meet that request is with a new email list!

Click here to join our new email list

If you would like to receive vital information from us, please join our email list.  Information will include specials you won’t want to miss and how to use new site features.  We may also use this channel to request feedback as to what you like most about the COMC experience, what features you most anxiously await, and how we can improve.  We will limit this distribution channel to only relevant information that will make your life better.  We hate waste and inefficiency, and that includes email spam.  Please join!

Our first email will announce our Cyber Monday Promotion!  A small hint is it will involve a new feature we are releasing…

It should be exciting!  Please join our email list and stay connected.

Disabling Port Sales Until After Cyber Monday

We have tracked down some of the root causes of the performance issues while the site is under heavy load. Unfortunately large port purchases need to lock the entire site for too long. We will not be approving any Port Sale classified ads until Tuesday.

None of our Black Friday Weekend promotions apply to Port Sales anyhow. Sorry for the inconvenience. We recommend running Promotions this weekend instead of trying to do any Port Sales.

Site Down – Tonight 1-4 a.m. PST – Update Your Sales Before This!

We hope you had a good Black Friday!  Our Black Friday Weekend Specials are far from over.  We learned a lot today from the increased traffic, made some tweaks, and want the rest of the weekend to be smooth sailing.  In order to best accomplish this, we are taking the site down TONIGHT from 1-4 a.m. PST. 

Sellers, if you are updating your Sales, please make sure you finish BEFORE 1 a.m. PST.

The site will be down so the server can do some optimizations and give good performance throughout the rest of the day.

Peace.

EXTENDING “Get Paid To Buy”; Clarification: Specials NOT on www.CheckOutMyCards.com

More good news!  Technical issues should be fixed, and we should now be running at full capacity!  In light of the technical difficulties, we are EXTENDING the “Get Paid to Buy” Special through tomorrow, Saturday, November 24th.

For this Special, we will pay you 10 cents store credit for every item you purchase & ship from COMC.com.

Weekend Specials are on www.COMC.com ONLY and NOT on Check Out My Cards.com

Please keep in mind that all Black Friday Weekend Specials only apply to www.COMC.com and do NOT apply to Check Out My Cards.com, as they were designed for the functionality of Check Out My Cards.com and do not fit with http://www.COMC.com.  Also, we are in the process of retiring Check Out My Cards.com and want to encourage you to try out http://www.COMC.com if you haven’t already!  We hope you will grow to love your experience on http://www.COMC.com as you have on Check Out My Cards.com.  We are investing a lot to give you many new reasons to love http://www.COMC.com.  If you have been confused regarding the Black Friday Weekend Specials, please contact Customer Relations: staff@comc.com, 1-800-517-3540. Here are our Extended Customer Service Hours.  We want to go the extra mile to ensure you are a happy customer.

We regret any inconvenience you’ve had purchasing today!  Not only has our system been taxed, but also the systems of a few vendors we rely on, like PayPal.

Hopefully, extending the Special will make things a bit sweeter and offering some clarification will make things more understandable.  We hope that erring on the side of getting you new features and specials as quickly as possible pays off more often than it does not.  We appreciate you working with us as we refine the experience for you.

Thank you,

The COMC Team

10 X the traffic = some site hiccups

Let’s start with the good news: we are getting TEN TIMES our normal traffic today!

Image

This means we have the necessary traffic to reach our goal of increasing sales by 10 times (as part of the previously announced “Perfect 10 Black Friday Special”).

As for the not so good news, as you may have noticed, there have been some site issues today.  Please know that we are working very hard to resolve them all and expect to be fully up to speed very soon!

Even so, please don’t hesitate to contact our Customer Relations Department if you need help with anything.  You can reach us until midnight tonight at staff@comc.com or by 1-800-517-3540. Here are our Extended Customer Service Hours. Thank you for your patience!

Extended Customer Service Hours for Black Friday Weekend!

Our staff at COMC wanted to wish everyone a Happy Thanksgiving, and let you know that our office will be closed for the holiday. Our customer service hours for the rest of the week are as follows:
Thanksgiving Day: Closed
Black Friday: 6 am to 12 midnight PST
Saturday & Sunday: 7 am to 5 pm PST
We are thankful for each one of our buyers, sellers, consignors, and fans.  Without you, we wouldn’t be able to do what we do at this company.  See you on Friday for the start of our big Black Friday Weekend sale!

Check out our Black Friday Special Ads!

Hello!  Black Friday is this week, and more than 650 of our sellers have their sales live NOW! We’ve briefly touched on how our new Sale Ad feature works in previous posts, but our CEO Tim has made a video explaining how to use these ads in greater detail (along with some tips and tricks):

So far, we’ve been getting great feedback about this and our other new features.  Thanks, you guys!  Please let us know how these ads are working for you!

Say Hi to Steve in Chicago

Steve Hollander

Steve Hollander

This weekend Steve Hollander will be at the Chicago Sun Times. Stop by our booth and say hello. Steve will not be accepting submissions, but please take the opportunity to ask questions and learn about all the new stuff we are working on. Here are just a few of the things in the works: Black Friday Promotions, Grading & Condition Reviews, Referral Program, Beta Test (Comics, Coins, Memorabilia…), Canadian Warehouse, Drop-off/Pick-up Programs, Kiosks, The Vault…

November 16-18, 2012
Donald E. Stephens Convention Center
5555 N. River Road, Rosemont, IL 60018

Show Hours
Friday November 16: VIP 4:00pm-9:00pm General Admission 4:30pm-9:00pm
Saturday November 17: VIP 9:00am-5:00pm General Admission 9:30am-5:00pm
Sunday November 18: VIP 9:30am-4:00pm General Admission 10:00am-4:00pm

New Referral Program! Black Friday Specials & Canada Update

Julia & Tim w/ Warren Moon

Hello, Julia Getsch here!  You may remember me as Business Manager and Co-Founder from the early years of CheckOutMyCards.  I am happy to announce that I am back at COMC, as Director of Business Development.  I am here to drive business, launch new offerings, and free up Tim’s time to focus on feature implementation.  I look forward to seeing you in the near future at a card show or here online!  I want to announce our upcoming specials that are unprecedented and unmatched.  We are gearing up for the biggest sale of the year!

Item #10,000,000 & “Perfect 10” Black Friday Special

Today is 10 days from Black Friday, and we are quickly approaching item #10,000,000.  This calls for a “Perfect 10” Black Friday Weekend Special!  What better way than to launch a 10,000,000 Penny Giveaway as a token of our appreciation for our buyers and sellers.  It is our buyers and sellers being a “10” that makes COMC a success. This special will run Black Friday, November 23rd through Cyber Monday, November 26th.

In order to give away 10,000,000 pennies, we are giving 5,000,000 pennies ($50K) in buyer specials and 5,000,000 pennies ($50K) in seller incentives.

Black Friday Weekend – Buyer Incentives

  1. Get Paid to Buy – COMC will pay 10 cents store credit for every item purchased & shipped from COMC.com* on Black Friday only!
  2. Free Shipping – Just order 10+ items from COMC.com* and get Free Shipping, Black Friday through Cyber Monday.
  3. Huge Savings – On top of the COMC incentives, hundreds of sellers will be slashing their prices to bring you extraordinary deals!

* Note: CheckOutMyCards.com and the Advanced Reseller Mode on COMC.com will direct buyers to the specials and promotions that are only available from the default COMC.com Simplified Buying Mode.

Black Friday Weekend – Seller Incentives

  1. Restock for Free – For every item sold with a “Sale Promotion” (see below) from Black Friday through Cyber Monday, we will give you $0.25 of FREE processing!  We will send you a processing voucher that can be used on our One Month, One Week, or One Day services.
  2. New Sale Promotions – We are creating a new Classified Ad type that is called a “Sale.”  Starting Friday, we will let you create a “Black Friday Sale” for FREE.  A Sale is not just a Classified Ad; it will actually adjust your visible asking prices so that people browsing the site will see SALE stickers with your lowered prices.  Sales will be very easy to create, you just specify a base discount percentage, and then we let you customize the discount percentage for any of your items.

We want this Black Friday to be the best one yet!  Our goal is to increase sales by 10 times!  We have launched an extensive online and print ad campaign, including Beckett, Facebook, Google, Bing, and more!  We also want to empower you to help us get the word out with our new “10” Referral Program.

$0.10 -> $10.00 Referral Program

Use the new “Share” command, and we will give you $0.10 store credit for each new visitor you send our way.   If s/he creates an account, we will record you as the referrer.  Once s/he spends $100 on either purchasing items or processing items, we will give you $10.00 store credit!

Achieving a “Perfect 10”

There is a lot to strive for this Black Friday Weekend, summed up in our “Perfect 10” Special.

  • We are approaching item #10,000,000
  • We have 10 days until Black Friday
  • We want everyone to rate this Black Friday Weekend a “Perfect 10”
  • We are launching a 10 Million Penny Giveaway
  • We are giving free shipping for buying 10+ items
  • We are giving buyers 10¢ for each item purchased & shipped on Black Friday
  • We have a goal to increase sales by 10 times
  • We are giving you $0.10 for referring a new visitor
  • We are giving you $10 for referring a $100 user

Mark your calendars for this Black Friday to make history with us.

Canada Update

As we previously announced, we are opening a warehouse in Canada!  This is one of the projects I have been working on since my arrival.  We assembled a great team and found an ideal space from which to launch.  Unfortunately, there have been a few more hoops than initially anticipated in order to secure the space for November.  Due to this and our current focus on Black Friday, we won’t be opening the new Canadian warehouse until December.  Nonetheless, we are still on track to process items received for the Canadian Pilot Special by December 31st.  We received a number of submissions at the Vancouver Fanfest and the Toronto Expo.  We are still receiving submissions for the Canadian Pilot Special – postmarked by December 1st.  You can send these submissions to our temporary PO Box:

COMC
4311 Canada Way
Burnaby, BC
V5G 1J3

Shipments must be sent only from Canada and only by Canada Post.