Thanks for writing so many comments to our previous post letting us know your feedback.  We are really reading all of them, we’re listening, and we’re still having discussions about the best way to achieve our goals together.  On that note:

GOOD THING #1

2012 National Collectors Convention Processing Special
COMC has been around for 5 full years now, so we thought folks might appreciate this deal.
-Give us your cards in a 550 Count Box.  We’ll give you 5 Week processing, starting from the day we receive it at the show, for only $55.  Maximum of 5 Boxes per customer.
Don’t cram cards into boxes, please; if it’s so full we’ll worry about card damage we’ll ask you to take some cards out.  We’ll have a limited supply of boxes at the show to give out, or you can bring your own.
Please make sure your account is funded with store credit before dropping off.  If you’ve got more than five boxes of cards you’d like to hand off, you can also use One Month service at $0.25/card, $5 minimum, no batch fee (One Week, One Day, and all other services will not be available for items dropped off at the National).
• The $55 flat rate is in place of what would have been the normal $0.20/card fee – it does not cover extra fees such as toploader removal charge, oversize/special size item charges (poker chips or coins for example), or condition notes.

GOOD THING #2

This deal is available to you even if you aren’t attending the National. 
Not everyone can go to Baltimore.  Postmark your shipment of up to five 550 count boxes during the National week (August 1-5) and when we receive them we’ll get to work for $55 a box, 5 Week processing time.
• Please clearly label the boxes “5th Anniversary Special” and write your username on the box
• Limit five 550 count boxes per household
• Any submitted cards exceeding five 550 count boxes will be processed as requested with our normal services
• The $55 flat rate is in place of what would have been the normal $0.20/card fee – it does not cover extra fees such as toploader removal charge, oversize/special size item charges (poker chips or coins for example), or condition notes.

GOOD THING #3

Tim is available to talk with at the National.
If you’d like to sit down at booth #2440 with COMC’s CEO for half an hour of his time, send an email to timewithtim@comc.com and let us know what days you’ll be there and what hours will be best for you between 10am and 6pm.  We’ll email you back a reserved slot.

GOOD THING #4

We’re about to start beta testing our new item services.
On August 1st we’ll start accepting items for several new listing categories.  We’ll be starting slowly, and we’re looking for people who are interested in helping us build out these services.  A dedicated blog post will outline what items will be included in this test, and how to get involved.

GOOD THING #5

Try before you buy.
There will be an opportunity for everyone to actually see and explore the new COMC site so folks can make fully informed decisions about whether they’re on board with it or not.  We don’t want to strong arm everyone into something they haven’t had a chance to check out for themselves.  Test it and then let us know how you feel.

GOOD THING # 6

COMC is more successful than ever.
We’re not all driving around the office on our own Segways or installing office slides, but things are going well.  We’re shipping more cards than ever, processing more cards than ever, and enjoying the most site traffic in our history.  Our last post broke the number-of-comments record, which means more people are passionate and involved than ever before, even if they don’t always see eye to eye with our vision.  We’re not afraid of criticism, and we actually appreciate it if it’s well thought out and constructive.  We are not content to sit back and rest on our success.  Our plan is to continue taking risks and pushing the boundaries of what COMC can be.
Five years ago at the National Convention in Cleveland, people said we were crazy for thinking that anyone would ever mail us their card collections.  We crossed the forty-employee mark this month.

Thanks to everyone who has been participating in this most recent conversation.  We’ve got a good idea of what we want to do and a lot of reasoning behind it, but there’s room for improvement in everything.  Keep involved and we’ll keep listening.

Thanks,
COMC