Magic 2013 Pre-Release Processing Special

In anticipation of the upcoming Pre-Release of Magic 2013, we’ve decided to run a processing special! If you give us 20 Magic: The Gathering cards – any 20 Magic cards (excluding basic lands) – we will process any one item using our 1-week service for FREE.  Mail the item(s) in to us in the same package as the Magic cards, but separated out.  We’re happy to accept any volume of Magic cards for donation, but the maximum amount of cards eligible for free processing will be 500 per customer (Which would be processed for free if you sent them with 10000 Magic cards you send us). The deadline for this promotion is July 31st, so make sure your submissions are postmarked by then!
Basically if you’ve got some extra Magic cards lying around, this deal gives you One-Week service for the price of postage.  About 1300 Magic cards will fit into a Medium flat-rate box from the Post Office, and they charge $11.35 to ship it.  1300 Magic cards donated will net you 65 cards processed with one week service for $11.35, then, which is the equivalent of $0.13/card (including our normal batch fee).  Not too shabby!  If you use the special to send us oversize cards, the deal gets even better.

To recap:

  • 20 Magic The Gathering Cards = Free 1-week processing for a single item
  • Basic Lands are NOT eligible for this promotion
  • Graded cards and special sized items ARE eligible for free processing with this Promotion
  • The maximum amount of cards eligible for free processing will be 500 per customer
  • Submissions must be postmarked no later than July 31st to be eligible

Please make sure (especially if you have any Magic cards you want processed using this special) to clearly mark and seperate which cards you wish to give us from those you wish to have processed. Thanks!

Vintage Note Policy Update (round 3)

A few weeks ago, we instituted new procedures with how we issue and assign condtion notes.  For the most part, the Bucket system was well-received.  After some customer feedback, and consideration of our own, we have decided to make the following changes going forward.

-We will be changing our “Damaged” description to “Has Flaws”.  While “Damaged” covers many of the flaws that would place a card in our Bucket 1 category, we did not feel it was a broad enough term to include some of the issues we assign this description to, and may told us that they felt it was loaded with too many negative connotations.  This change will be applied retroactively to all cards with a “damaged” note.

-If we are asked to reexamine a vintage card’s condition note, it is now our policy to only assign a detailed condition note to any card we investigate (i.e. “Has Flaws” would not be changed to “Vintage Wear” or vice versa).  This service will cost $1.00 per card examined, as this is a time-consuming and labor-intensive process that actually costs us about a dollar to perform.  This only applies to cards with the “Has Flaws” or “Vintage Wear” descriptions; if a condition note or description is actually wrong, please tell us with the same old “Something Wrong” button and you will not be charged.

So, just to recap, here is our updated Vintage Note Policy:

Bucket 1: “Has Flaws”. This would be any card that has any creases, writing, stains, water damage, holes, tears, severely rounded corners, extremely off-center, tape marks… any kind of severe wear or issue.

– If the card has a book value of $50 or more, we will give it a detailed condition note listing the specific issues.

– If the card is vintage (pre-1980) and has a book value of less than $50, we will simply list it with a condition note of “Has Flaws”

– If the card is modern (1980 to present) and has a book value of less than $50, we will generally return the card to the seller, but in some cases we will list it with a detailed condition note.

Bucket 2: “Vintage Wear”. This would be any card that has soft corners, minor scratches, or other normal wear.

– If the card has a book value of $20 or more, we will give it a detailed condition note listing the specific issues.

– If the card is vintage and has a book value of less than $20, we will simply list it with a condition note of “Vintage Wear”

– If the card is modern and has a book value of less than $20, we will generally return the card to the seller, but in some cases we will list it with a detailed condition note.

Bucket 3: No Condition Note. This is any card that has no issues that we deem worthy of a condition note.  Not to say they’ll grade PSA 10, but generally in fairly good shape.

– These cards are listed without condition notes.

———

Condition Notes Fee

– If we give a card the generic “Has flaws” or “Vintage wear” condition note, we will charge only $0.05.

– If we give a detailed condition note, we will charge the old standard of $0.25.

– If we are asked to reexamine any “Has flaws” or “Vintage wear” card, we will always assign it a detailed condition note.  We will charge $1.00 per card for this service, which can be requested and paid for by either the consigner or by an interested buyer.  This is NOT the same as sending us a correction request on a card, which will always remain a free feature.

As always, we would like to thank the COMC community for their open feedback, and for working with us as we make improvements to the site.  Our goal is ultimately to make using the site as enjoyable for our users as we can, and so naturally we can’t do it without your help.  Thank You.

Three Strikes Rule, Site Etiquette, and You

Based on the comments from the previous post, there is a lot of confusion about how our new “Three Strikes” feature works – partially due to what may have been an unclear explanation, as well as a bug that didn’t correctly ignore counteroffers.  Everything is now working correctly, and we’d like to take another stab at explaining how it works.

The 3 strike system is simply a temporary black list of items on which a specific buyer must wait before sending another offer.

Think of it as a friendly reminder for buyers that send a very high amount of offers.  Instead of repeatedly making an offer a seller has already rejected multiple times, we simply limit the number of times a buyer can get an offer rejected.  You get 3 “strikes” for every 90 days for each item.  If the item is sold to another seller, your strike count resets to 0.

Buyers and sellers don’t get strikes.  Only items get strikes, and those strikes are specific to buyer/seller combinations.  Sellers can get offers from hundreds of different buyers on the same item and reject all of them.  When a specific buyer gets 3 offers rejected on the same item in the past 90 days, the buyer must wait before making another offer on that same item.  We have removed all strikes on items predating May 23rd, so everyone will have a “clean slate” going in.

While this feature is more of a tool to help make offers more effective, we still encourage our users to utilize some etiquette when communicating offers.  Some things we would ask user to consider regarding offers include:

  • Think of making an offer as walking into someone’s store or up to their table and asking them to sell you a card at a discount.  How receptive would you be to your own offer?
  • Keep in mind we allow offers up to 50% off asking price.  A “low-ball” offer should be seen as a starting point of negotiation, not as an insult.
  • If you and another user do not reach an agreed upon price for an item, please do not be offended.  Just as in face-to-face negotiations, it happens.

We would also like to thank everyone for so actively contributing to our Blog discussions and Facebook pages.  We’re proud to have one of the friendliest user bases around, who aren’t afraid to speak their minds and tell us how we’re doing.  As the site grows and more users are frequenting these areas, we feel it is our responsibility to set up a few guidelines.

Things we cannot allow:

  • Any kind of personal attacks or “callouts” on other users (regardless of prior posts, personal grievances, etc.)
  • Linking to or promoting unaffiliated websites
  • Profanity, slurs, and inflammatory posts
  • Posting personal information (someone else’s or your own)

Posts not abiding by the guidelines we’ve set will be deleted, and anyone who repeatedly ignores them may find they are unfortunately no longer able to contribute to these pages.

Again, we would like to thank each and every one of you for making this community the amazing place it is.  We at COMC want to be proactive in our responsibilities to help keep it that way