Dear unhappy customer

To whom it may concern,

Today we got your letter regarding one or more cards you were unhappy with. We would love to help resolve your issue, but you didn’t give us any contact information or any information about the item(s) you purchased. We have shipped out more than 100,000 items this month, so we really have no clue which items you are referring to.

Please contact us, and we will gladly resolve your issue.

Thanks you for taking the time to let us know you were unhappy with the order. I hope you have a happy new year, and we would love to be given the opportunity to make you a happy customer.

Tim Getsch Founder & CEO