COMC is Hiring in Redmond + $500 Referral Bonus

Want an opportunity that is more than just a job?  COMC is changing the game, and we want you!

We need extra hands to help with Order Fulfillment, Sports Card Identification, and Inventory Processing.
Positions start at $10-$13/hour depending on experience.
Full-time employees are eligible for medical and dental benefits as well as nearly 4 weeks of paid time off per year.

Submit your application

Refer a friend and receive $500 COMC Store credit or $400 cash.

Here is our Redmond headquarters on a beautiful spring day.

COMC

The COMC Store Credit Giveaway at the 2014 Industry Summit

We’re less than a week away from our annual trip to Las Vegas!  As if you needed another reason to visit the COMC booth at the 2014 Industry Summit, how about we give you 250 reasons?

Hello, ladies...

Hello, ladies…

If you are interested in our Drop-Off/Pick-Up/Kiosk programs, come to our booth, watch our demo, drop off your business card (or just write your COMC username on a piece of paper), and you’ll be entered into a drawing for $250 of COMC Store Credit!

At 4 p.m. on both Monday and Tuesday (March 17 & 18), we’ll draw the name of a lucky winner from all the cards/usernames we’ve collected, and we’ll deposit $250 of store credit into that person’s COMC Account.

Did we mention you need to have a COMC account to get your prize? Well, you do – and you can sign up at our booth.

So be sure to drop by our booth while you’re at the Summit and say hello to Tim, Julia, Geoff, Steve, and Sam. And definitely remember to give us your business card (or your username) so you can get in on the winnings!

It’s Almost Time For Spring Cleaning!

Spring is on the way, and COMC wants to help you get ready.  We’ve been getting a non-stop flood of new items, so we are going to be offering everyone on our site 3 free promotions to help clear out inventory.

Free Promotion #1: Sunday, March 16th – Saturday night, March 22nd

Free Promotion #2: Sunday, March 23rd – Saturday night, March 29th  

Free Promotion #3: Sunday, March 30th – Saturday night, April 5th

Once you’re logged in, simply go to the Promotions Manager page from your Dashboard and you can set up your free sales.  You can go back and edit your promotions any time before they go live on the site.  We are excited for this next season and we hope you join us in making this spring a huge success!

Industry Summit 2014 – Come See Us!

Hello COMC Nation!

Every March sees one of the most exciting times in the sports collectible hobby – no, not “March Madness” (even though that’s a lot of fun) – we’re talking about the Industry Summit!

We’ll be in Las Vegas from March 16th to 19th!  It will be four days where some of the biggest names in the sports card industry get together and discuss both the current state of the hobby and work together to determine its future.

We can't see our room from here, but we think it's pretty sweet.

We can’t see our room from here, but we think it’s pretty sweet.

Come See Us

Tim, Julia, Geoff, Steve, and Sam will be there!  You may even see us at the oyster bar in the Orleans Hotel.

Drop By Our Booth

Like last year, we’ll be taking submissions at our booth.  We’re accepting both Basic and Premium submissions.  The clock for Premium Submissions will begin ticking Thursday, 3/20 when we get back. By dropping cards with us, you’ll be able to save money on your shipping costs, as we’ll be transporting the cards back to Redmond for you.  Just a reminder, we ask that any submissions come without toploaders or cardsaver holders, and any screwdown or magnetic cases will be processed as Premium.  Make sure to prepare your submissions in advance of the Summit by using Submit Items on the Seller Menu on your dashboard.

Anyone with a store front who is interested in being one of our Drop-Off/Pick-Up/Kiosk Locations and drops off a business card will be entered into a raffle.

We’ll also have giveaways, so come see us!

New Drop-Off iPhone App

We’ll be demoing our new Drop-Off iPhone app!  This will make it easier than ever to submit your cards.

Hear From Tim Getsch, Founder & CEO

Tim will be giving a 15 minute talk the morning of Tuesday, March 18th (time TBD).

As in previous years, Tim will be available to chat with you. Just contact us at timewithtim@comc.com - we’ll set up as many appointments as time allows.

It’s going to be an amazing four days, and we hope to see you there!

Introducing COMC Challenges

The COMC development team is pleased to announce the public release of the COMC Challenges, a feature that enables the community to contribute to the upcoming COMC catalog. Your support so far with this project is inspiring and we’re thrilled to team up with the COMC community to provide card collectors and sellers with the richest and most accurate catalog possible. With your help, our goal is to make the best collecting experience ever.

Our signed agreement with Beckett ends on March 31, 2014. Over the next few weeks, we will transition the website checklist and price guide to our new catalog and suggested list prices. For a quick and smooth transition, we’re calling upon the community to help by participating in a series of Challenges.

The idea behind the COMC Challenges is simple: we have millions of card images, and we’re asking the community to provide information easily gleaned from the cards while our identification experts research the best grouping and naming of the sets. Challenges are designed to gather data as quickly and efficiently as possible by showing a series of cards and asking simple questions about them.

How it Works (I don’t care, show me the money!):
The Sports Challenge asks for the card’s sport. Next, the Players Challenge asks for the first two letters of a player’s first and last name. Cards with that information are then ready for the Teams Challenge, which asks for the team represented on the card, narrowing down the potential number of players in that group.

While you provide information through Challenges, our identification team is analyzing each card in our inventory to identify years and compile sets.

By combining the sport, year, team and player initials we are able to analyze publicly available rosters to further narrow down the list of possible players that might be on a card. We will finish off the first round of player data by introducing a new Challenge that allows the community to confirm exactly which players are on the cards.  

Prizes
While you take on Challenges, you’ll earn points and compete to move up on the Leaderboard. On March 17th, 24th, and 31st, we’ll award $100 Store Credit to each of the 10 contributors who earned the most points during the previous week (Sunday-Saturday). Additionally, every 5,000 points you earn before April 1 enters you into a drawing to win COMC Store Credit prizes up to $1,000.

If you’re one of the first 500 players to earn 20,000 points, you’ll also receive an exclusive Founding Contributor badge that displays next to your username so everyone can see you were an original contributor to the COMC catalog.

We released a beta version of the COMC Challenges a couple of weeks ago to a select group of customers and we’re now ready to provide everyone the opportunity to contribute. With the help of the community, we’re over 30% of the way through the Player Initials Challenge for the four major sports. Under each Challenge, you’ll see a Community Progress bar so you can track how close we are to the goal.

Bottom Line
We’re excited to eventually include more details like player hometowns, cameos, and T206 backs. Please tell us in the comments below the kinds of info you want to see. Also, if you’d like to offer your expertise with any particular cards or sets, please email catalog@comc.com with a list of your specialties so we can get in touch.

Your support has been great so far, but in order to complete our goal of a new catalog by March 31st, we need a lot more help. So share this post, tweet, blog, and talk to your friends and fellow collectors – let’s get the word out! Stay tuned to the COMC Blog for status updates on the COMC Challenges and catalog project as we approach March 31.

Thanks,

Grant Wescott
Program Manager
COMC.com

We’re Hiring!

Love cards, collectibles, and COMC?  Come work for us!

Check out our job postings for Identification Specialists and Shipping Team Members.

Do you love sports cards and have good computer skills, especially as a gamer?  You could be a great Identification Specialist.

Are you quick on your feet with a great attention to detail?  We would love to have you on our Shipping Team.

If you’re interested, submit an application.  If you have any questions about the positions, contact Bailey at (425) 576-1900, extension 4.

Thank you!

Premium & Basic Processing Services

In the past, when we have changed our processing services, what we really changed was some combination of the price and the length of time it took to get the cards on the site.  We have tuned those two variables several times over the years as we’ve grown and have always tried to strike the right balance.  What has never changed, however, was the way we did the work.  For years, no matter the price point or the deadline, we’ve done the identification and scanning processes more or less the same way – one order at a time, and uploading all the cards once the entire order is done.  While our new Premium and Basic processing services may appear to be another tuning of rates and timelines, they are actually completely different from this old model.

blog pic-basic vs premium1The Premium Service

The Premium service is significantly streamlined and much more scalable.   It is now possible for some cards to be live on the site within a few hours of arriving.  We expect most items to be done the day after they arrive, but it might take up to 3 business days if we get slammed.

Previously it was virtually impossible for us to finish all of our steps the same day an item arrived.  Now, all processing is done ASAP, and items are handed from one department directly to the next.  We can even have many different people working at the same time on the same batch if necessary.  Once all of the steps have been completed on all of the items in the Premium batch, the items are automatically uploaded into your account.  This used to require someone to review the fees and confirm completion.  Now, Premium batches are generally small enough that the computer can safely determine if all stages have been completed, and your items no longer have to wait for extra human steps.

You can expect to see Premium items going live Monday through Friday.  Occasionally some may also go live on the weekends, but don’t count on it.

The Basic Service

The Basic service has been revamped and re-engineered even more than the Premium service.  Instead of doing entire orders one-by-one like in the past, we have developed a new method to work with like items in batches.

To describe this process, let’s use the analogy of a card show full of tables of cards from different sellers.  Rather than sending our team table-by-table to process each of the items at one table before going to the next table, we now do an extra step that makes things more efficient.  The step is kind of like having one employee responsible for hockey cards, another employee responsible for football cards, and another employee responsible for separating the cards by sport. Now when someone processes cards, they can focus on one particular genre instead of having to jump all over the place.  This analogy is only intended to give you an idea of the kind of optimizations we have made.  The technical details are much more complex than this.  We can neither confirm nor deny whether our previous or current process have any resemblance to this analogy.  :)

In practice, we expect to focus different members of the team on different types of items each week.  Every week we will process items from the current year and items that are in season, as well as other items that tend to be hot.  Items that are out of season and that might not be super hot will only be processed every two to three weeks.

Most of the processing will be done Monday through Thursday.  On Fridays we will review our work, and as soon as we have signed off on the items, the computer will automatically upload the partial batch to the website.  Once we get near the 8 week mark, we will clean up any remaining items and confirm that the correct fees are charged.  Our goal is to have an average per-card processing time of less than 4 weeks.

This past Friday and Saturday we finished our first Basic upload, giving more than 100 sellers items to price.  We have already completed more than 50% of the Basic items people have submitted.  The new system gives us the flexibility to assess the overall incoming volume and be sensitive to the current demands of the buying market.  The increased efficiency gives us time to focus additional efforts on the quality of the data that we associate with the images.

$25 Minimum for Basic Service

In order to encourage items to be submitted in quantities we can deal with more efficiently, the Basic service does have a $25 minimum.  You are free to send in fewer than 100 cards for the Basic service, but it is best to submit at least 100 items per batch.

Items Requiring Premium Service

As of February 1st, all Mailbox items are $1 each and will be processed with our Premium service.

In addition, the following items will be processed with our Premium service:

  • Graded cards
  • Encased cards
  • Oversized cards
  • Sports Poker Chips, Coins, Pins & Bottle Caps

If you send any of the above items in a batch for Basic service, they will be separated out and processed with our Premium service.  To make life easier on our Processing Team, we would appreciate you separately grouping any of the above items from the Basic service items within your submission.

Thank You

We appreciate all your great feedback and constructive suggestions so far.  We are working hard behind the scenes to get a host of new features launched, so please keep your eyes on our blog and subscribe so we can keep you in the loop!