We’re Hiring!

We are looking for a few good people to add to the COMC Team.  Are you looking for a fun job, working with fellow collectors, for a company that’s going places?  Do you know someone in the Seattle area who would be a great fit?  All interested parties should email their resume to hr@comc.com.  If you refer someone, have them mention you, and if we hire them to a long-term position we’ll thank you with $250 in store credit!

Identification Specialist 1

Do you know the difference between a refractor and an X-fractor?  Can you identify a short printed card?  Could you tell a parallel from the base set?  The Identification Specialist will help us to accurately sort, identify, and list sports trading cards. Our ideal candidate will be passionate about collectible sports cards and have an exceptional attention to detail. Familiarity with computers & 10-key / data entry is a strong plus.

Responsibilities:

  • Sort received inventory, and add condition notes accurately where required
  • Identify unlicensed, unsupported, counterfeit, altered, or suspicious inventory
  • Identify the catalog information for many thousands of trading cards each week with the aid of a sophisticated computer system
  • Correct or update database information where appropriate
  • Maintain excellent communication within the identification team
  • Review work at all stages to ensure accuracy
  • Maintain accurate records of all activities

Qualifications:     

  • High school diploma, GED, or equivalent training and experience
  • Extensive knowledge of collectible cards is required. Individual must possess functional knowledge of diverse collectible card brands (including but not limited to Topps, Upper Deck, Panini, Leaf, Fleer, Donruss, Bowman, Goudey and other sports and non-sports brands)
  • Strong computer skills required; knowledge of Microsoft Access a plus
  • Strong 10-key and data entry experience
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $12-14/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Processing Team Member

This full-time position will help us to accurately sort, identify, scan, and organize our incoming inventory.   Our ideal candidate will be focussed, observant, self-directed, and passionate about all types of collectibles.  Processing Team Members deal directly with incoming customer consignment items and coordinate efforts using a sophisticated computer system.

Responsibilities:

  • Ability to stay on task for extended periods
  • High visual attention to detail
  • Excellent interpersonal skills
  • Maintain two-way communication within the identification team
  • Review work at all stages to ensure accuracy
  • Identify and help to investigate issues
  • Maintain accurate records of all activities
  • Help with projects for other teams as needed

Qualifications:

  • High school diploma or GED
  • Familiarity with sports and/or gaming cards a strong plus
  • Solid computer skills
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Order Fulfillment Team Member

This full-time position will provide warehouse support, assisting with all shipping activities in a safe, accurate and dependable manner.  Ideal candidates will have high attention to detail and dexterity to work quickly using both hands processing small, valuable items.

Responsibilities include:

  • Retrieve and process warehouse orders through a computerized system
  • Provide fast and accurate retrieval and processing of outgoing orders
  • Demonstrates delicate manual dexterity, handling small, fragile inventory with great precision and care over extended periods of time and at a swift pace
  • Report errors and missing inventory to shipping lead
  • Interpret and prepare invoices
  • Participate in the inspection and physical count of incoming and outgoing materials
  • Verify goods received against purchase orders or invoices
  • Maintain inventory, and handle items with care
  • Assist leads and managers in all organization projects

Desired Qualifications:

  • High School diploma, GED or equivalent training and experience
  • Familiar with sports cards, gaming cards, or collectible items preferred
  • Ability to multitask and excellent hand dexterity
  • Strong sense of urgency
  • Strong attention to detail
  • Strong interpersonal & communication skills
  • Positive work attitude and strong team player
  • Basic mathematical skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

 

$1 per 1,000 points is back, plus new daily prizes in the COMC Challenge

The community has been awesome this month – good suggestions, helpful feedback, and amazing participation have gotten us 70% of the way to a complete basic catalog.  We’ve been listening, and folks have asked for the return of our reward from March: $1 of Store Credit for every 1000 points completed.  So it’s back, but for a limited time only!  Take advantage while you can, because now it’s even better than before:

  • INSTANT PAYOUTS  When you earn 1000 points by submitting data in the COMC Challenge, $1 of Store Credit will be immediately deposited into your account.
  • FOCUS ON YOUR INVENTORY  With our new Fast Track mode, you can earn Store Credit while speeding up the catalog creation of your own items.
  • DAILY PRIZES We’ve got some new contests with more winners than ever – you don’t need to spend the whole week competing, now you can win in one day.

Prize #1: Top Daily Overall Scores2014facebookmockup01

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

Prize #2: Fastest Weekly Times (“Ultimate Card # Race” only, with 100% accuracy)

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

And YES, you can win in both categories.  You can submit data in ANY Challenge and be eligible for these prizes, but please note that data submitted in Fast Track mode is not timed and so it cannot win for fastest time.

Prize #3: Get the word out

We want this news to reach as many people as possible, so if you have a Facebook account you can enter to win another prize!

1)      ‘Like’ our Facebook page
2)      Comment on the Facebook post below
3)      In your comment, tag a friend (use the “@” symbol and type their name)

We’ll randomly pick four winners who will each receive $25 in COMC Store Credit!

Finally, some of our Challenge superstars are accumulating an incredible number of points.  To any user who at any time earns a total of more than 1 million lifetime points, we will award an exclusive red COMC Contributor badge to your username on the site in honor of your amazing contribution.  This opportunity will badgebe ongoing, as new Challenges over the coming year will help us build a catalog that is deeper and richer than ever before. Earning a million points will be an incredible effort, but some people are more than halfway there already!

We appreciate everyone who has done even one Challenge; this is a community effort, and we are committed to eventually presenting a catalog with depth and accuracy that honors and reflects the community spirit of our hobby.

Thanks,
COMC

We’re Back…in Card Show Mode!

First, a sleepy, furry word from Tim:

Thank you for your patience while we transitioned to our new catalog.  Welcome to a new era for COMC.com!  We are grateful for the outpouring of support we are receiving, and we appreciate feedback as we continue to work together, building our new catalog.

As we mentioned previously, the next few weeks will be a bit rocky with missing data, errors, and many opportunities for improvement.  Everything submitted is for sale as usual, but items that are missing data are harder to browse/search. The current state of the site is “Card Show” mode.  Just like when you go to a card show and browse tables and bins looking for those rare items and special deals, that’s a bit what shopping on COMC will be like for the near future while we rapidly build our database.  We are optimistic about the speed at which you will see improvement, as our data increased by 10% in one day alone!  Your contributions have been significant.  You’ve made a big difference!

Ways To Make It Better

  • The best way to help populate data is still by playing The Challenges, as the data entered there is normalized. When you assign a team name like New York Yankees to a card, you’re essentially bucketing that card with all the other Yankees cards. Be on the look out for new challenges and prizes!
  • You can submit missing data or corrections for existing data for specific cards in your inventory or for sale on the site:
    • Go to the Inventory Manager in your Dashboard.  When you find missing/incorrect data in your inventory, click the Edit link next to the item description:

Inventory Manager

    • When you find missing data in the Search Results, click on the item and, at the top of the page next to the description, click the Edit link:

Search Results

    • From Edit (from your Search or Inventory), you will get a popup where you can enter data that is missing or needs correction:

Catalog Details

    • Please keep in mind, edits you make to a card are not normalized, meaning if you enter the correction to Teams: “New York Yankees” or “yankees” or “new yyok yankz”, the system won’t bucket it with other Yankees cards. It is still very helpful to use the new Edit feature, as it flags the card as incorrect and lets us know your correction suggestion.  It is just a less efficient process than playing the Challenges and will take more time to correct, as someone here will need to review each correction.
    • Please DO NOT USE the Report Error function, as that is used for reporting ID errors. These will go to the wrong team.

As we said previously, we won’t charge storage fees for the month of April.  We expect to have player and team search functionality fully restored by the end of April.  In May and June, we will be working on more advanced search functionality, such as the type of memorabilia.

Suggested List Price (SLP)

We were hoping to have the beta version of our pricing suggestions live today, but we ran out of time.  We will release it soon and let you know more as it develops.  Once our SLPs are live, contributors who earned at least 20K in Challenge points will receive free SLPs while it is in beta.  In the meantime, we have turned on the “Going Rate” feature.  This feature may help you price your cards by showing you how many like items are on the site and the range at which they are being priced.  While we have previously had quite a few requests for this feature, we have hesitated to turn it on to prevent a race-to-the-bottom with pricing.  We will be monitoring how this feature is being used, and if it remains good for the COMC ecosystem, we may choose to keep it enabled.

Going Rate

Going Rate Feature

The other way to receive helpful pricing information is to click Sales History to the right of the items in your inventory. This activates a popup which tells you the condition, how many are for sale, how many have sold and shipped, and at what price.

Sales History Feature

Sales History Feature

We hope you enjoy COMC while it’s in Card Show mode, and we will continue to let you know as things develop here.  Please continue to contribute to the catalog and let us know what we can do to create the best collecting experience!

Much of Site Unavailable Tomorrow

Hi, COMC Nation,

April 1st is our drop-dead date when we need to transition all the data on COMC.com to our new catalog.  Due to this, starting midnight PST tonight, most of the site will be down for approximately 24 hours.  You will still be able to play The COMC Challenges and access our blog, but you will not have access to your account or any items on the site.  Additionally, once site functionality returns, please be prepared for missing data.

Due to the transition pains, we won’t charge seller storage fees for the month of April.

Please help us smooth the transition by playing The COMC Challenges, and ask your friends to do the same.  This is the best way to help the COMC Community get up and running with the best data as quickly as possible.

Learn more about why we are doing this.

We apologize for the inconvenience.  Thank you for your patience and understanding.

The COMC Store Credit Giveaway at the 2014 Industry Summit

We’re less than a week away from our annual trip to Las Vegas!  As if you needed another reason to visit the COMC booth at the 2014 Industry Summit, how about we give you 250 reasons?

Hello, ladies...

Hello, ladies…

If you are interested in our Drop-Off/Pick-Up/Kiosk programs, come to our booth, watch our demo, drop off your business card (or just write your COMC username on a piece of paper), and you’ll be entered into a drawing for $250 of COMC Store Credit!

At 4 p.m. on both Monday and Tuesday (March 17 & 18), we’ll draw the name of a lucky winner from all the cards/usernames we’ve collected, and we’ll deposit $250 of store credit into that person’s COMC Account.

Did we mention you need to have a COMC account to get your prize? Well, you do – and you can sign up at our booth.

So be sure to drop by our booth while you’re at the Summit and say hello to Tim, Julia, Geoff, Steve, and Sam. And definitely remember to give us your business card (or your username) so you can get in on the winnings!

We’re Hiring!

Love cards, collectibles, and COMC?  Come work for us!

Check out our job postings for Identification Specialists and Shipping Team Members.

Do you love sports cards and have good computer skills, especially as a gamer?  You could be a great Identification Specialist.

Are you quick on your feet with a great attention to detail?  We would love to have you on our Shipping Team.

If you’re interested, submit an application.  If you have any questions about the positions, contact Bailey at (425) 576-1900, extension 4.

Thank you!

Did someone say “Championship Parade”?

Hello COMC Nation – In his bid for the title of “Best Boss Ever”, Tim has made the announcement that any COMC employees who want to attend the Seattle Seahawks Championship parade would be able to do so – and, he’s even supplying bus passes for everyone, to help them get downtown. How cool is that?

Someone order this mug for Tim...stat! (Wait, does he even drink coffee?)

Someone order this mug for Tim…stat! (Wait, does he even drink coffee?)

With that in mind, we’re going to be a little short-staffed around the office on Wednesday. Our shipping crew is pushing to get more orders out Tuesday, and will be in early Wednesday (before the parade) to make sure we don’t fall behind in getting your orders out.

Also, Moe (Go 49ers!) will be running solo in the Customer Service department, as Norbert and Greg are heading downtown later tonight to secure their positions along the parade route. We wish them well, and hope they don’t freeze to the pavement overnight…in the meantime, any replies to your questions or concerns on Wednesday may be a little slower than usual.

Operations will return to normal at COMC on Thursday. However, our staff may never be the same.