A Towering Achievement

COMC has crossed the line!  The 10,000,000 item line, that is.  On Friday, February 22nd we uploaded item #10000000 onto the site.  The card featured none other than Marcus Pollard, who played a season for the Seattle Seahawks in 2007 after many successful years with the Indianapolis Colts as a tight end.
The specific card was a 2001 Private Stock Game Worn Gear #68 Marcus Pollard.  2001 was Pollard’s best year with the Colts; he averaged almost 16 yards per catch and scored 8 touchdowns.
With over 2,500 sellers now submitting items to the site we wondered where number 10 mil would come in from, but we couldn’t have been more surprised to learn the consigner was from right in our own backyard!  Seller john316 had dropped off the batch in person, driving down from Everett – just about a half hour away.  We called him up to congratulate him and asked if he would be willing to come down to take some pictures with us.   He graciously agreed, and so we were able to thank him and purchase the card from him personally.

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Tim gives john316 a check for the high book value of the card.  “I never would have gotten that much for it!” quipped john316.  John316 was also awarded $100 in store credit for submitting item #10000000 as the winner of our countdown contest.

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Item #10000000 in all its glory.  The closest guesser in our countdown contest was ivbaseball06 who correctly predicted the sport, and was off on the upload date by just one business day!  Congratulations to ivbaseball06 who also wins $100 of store credit!

Ten million is a huge number and hard to even think about.  It’s amazing to look back on how far we’ve come together from the first few items that Tim uploaded from his personal collection.    Thirty thousand buyer accounts, three offices, and two web address updates later, we still feel as if we’re only getting started.  On March 1st we officially rolled out our second supported item: comic books.  We’ve got even more updates and features in the works that we’re very excited to tell you about, but for now we just want to take a moment to thank everyone who made this milestone possible.  Without the loyal COMC buyers, sellers, traders, and flippers, this simply would not be possible.  Thank you for trusting us to care for your inventory, thank you for giving us constructive feedback to build on, and thank you for believing how big this little idea was capable of becoming.

How much is ten million?  We’ve put together a graphic to illustrate: (click on the image to see a larger version)

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A towering achievement indeed, and it’s just the beginning.

10 X the traffic = some site hiccups

Let’s start with the good news: we are getting TEN TIMES our normal traffic today!

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This means we have the necessary traffic to reach our goal of increasing sales by 10 times (as part of the previously announced “Perfect 10 Black Friday Special”).

As for the not so good news, as you may have noticed, there have been some site issues today.  Please know that we are working very hard to resolve them all and expect to be fully up to speed very soon!

Even so, please don’t hesitate to contact our Customer Relations Department if you need help with anything.  You can reach us until midnight tonight at staff@comc.com or by 1-800-517-3540. Here are our Extended Customer Service Hours. Thank you for your patience!

A Post With Only Good Things In It

Thanks for writing so many comments to our previous post letting us know your feedback.  We are really reading all of them, we’re listening, and we’re still having discussions about the best way to achieve our goals together.  On that note:

GOOD THING #1

2012 National Collectors Convention Processing Special
COMC has been around for 5 full years now, so we thought folks might appreciate this deal.
-Give us your cards in a 550 Count Box.  We’ll give you 5 Week processing, starting from the day we receive it at the show, for only $55.  Maximum of 5 Boxes per customer.
Don’t cram cards into boxes, please; if it’s so full we’ll worry about card damage we’ll ask you to take some cards out.  We’ll have a limited supply of boxes at the show to give out, or you can bring your own.
Please make sure your account is funded with store credit before dropping off.  If you’ve got more than five boxes of cards you’d like to hand off, you can also use One Month service at $0.25/card, $5 minimum, no batch fee (One Week, One Day, and all other services will not be available for items dropped off at the National).
The $55 flat rate is in place of what would have been the normal $0.20/card fee – it does not cover extra fees such as toploader removal charge, oversize/special size item charges (poker chips or coins for example), or condition notes.

GOOD THING #2

This deal is available to you even if you aren’t attending the National. 
Not everyone can go to Baltimore.  Postmark your shipment of up to five 550 count boxes during the National week (August 1-5) and when we receive them we’ll get to work for $55 a box, 5 Week processing time.
Please clearly label the boxes “5th Anniversary Special” and write your username on the box
• Limit five 550 count boxes per household
• Any submitted cards exceeding five 550 count boxes will be processed as requested with our normal services
The $55 flat rate is in place of what would have been the normal $0.20/card fee – it does not cover extra fees such as toploader removal charge, oversize/special size item charges (poker chips or coins for example), or condition notes.

GOOD THING #3

Tim is available to talk with at the National.
If you’d like to sit down at booth #2440 with COMC’s CEO for half an hour of his time, send an email to timewithtim@comc.com and let us know what days you’ll be there and what hours will be best for you between 10am and 6pm.  We’ll email you back a reserved slot.

GOOD THING #4

We’re about to start beta testing our new item services.
On August 1st we’ll start accepting items for several new listing categories.  We’ll be starting slowly, and we’re looking for people who are interested in helping us build out these services.  A dedicated blog post will outline what items will be included in this test, and how to get involved.

GOOD THING #5

Try before you buy.
There will be an opportunity for everyone to actually see and explore the new COMC site so folks can make fully informed decisions about whether they’re on board with it or not.  We don’t want to strong arm everyone into something they haven’t had a chance to check out for themselves.  Test it and then let us know how you feel.

GOOD THING # 6

COMC is more successful than ever.

We’re not all driving around the office on our own Segways or installing office slides, but things are going well.  We’re shipping more cards than ever, processing more cards than ever, and enjoying the most site traffic in our history.  Our last post broke the number-of-comments record, which means more people are passionate and involved than ever before, even if they don’t always see eye to eye with our vision.  We’re not afraid of criticism, and we actually appreciate it if it’s well thought out and constructive.  We are not content to sit back and rest on our success.  Our plan is to continue taking risks and pushing the boundaries of what COMC can be.
Five years ago at the National Convention in Cleveland, people said we were crazy for thinking that anyone would ever mail us their card collections.  We crossed the forty-employee mark this month.

Thanks to everyone who has been participating in this most recent conversation.  We’ve got a good idea of what we want to do and a lot of reasoning behind it, but there’s room for improvement in everything.  Keep involved and we’ll keep listening.

Thanks,
COMC

First Trading Card Seller with 1 Million Listings

We just became the first seller in the Trading Cards category on Amazon to have more than 1 million listings. In fact, we have more than half of all Trading Card listings on Amazon.

We currently have a backlog of about 600,000 items to upload to Amazon, and our current pace is about 15,000 items per hour. We are working day and night to get as many items listed as possible before Thanksgiving.

If you want to have your items included for sale on Amazon, simply go to the “My Profile & Options” page and edit the new “Sell on Amazon.com” option at the bottom.

I just bought item #2,000,000

Item #2,000,000 was added 4/15/2010 1:50:19 PM by Jade Aspiras from BBCards4Sale
2009 Topps Heritage #692 - Brett Anderson SP RC (Rookie Card) - Courtesy of CheckOutMyCards.com

Item #1,000,000 was added 6/29/2009 1:42:04 PM. That means that we added 1,000,000 cards to the site in 290 days. This is an average of 3,448 new cards on the site every single day of the week.

Check out other major milestones