Our Black Friday Thank You

Thanksgiving is a couple weeks away, and we have so much for which to be thankful.  It’s been a trying year, and we are especially grateful for you!  Let’s celebrate our favorite way, by collecting some cards!

2014 Black Friday Blog

Reasons To Be Excited This Black Friday Weekend

  • Biggest Selection – We are quickly nearing 10 million items for sale, making this our best selection ever!
  • Great Deals – Sellers will be running promotions starting today, so expect unbeatable prices.
  • Win a Shopping Spree * -  We are giving away $10K in shopping sprees to use over Black Friday weekend!
  • Free Shipping ** - Thurs Nov 27 – Mon Dec 1, when you ship 10 or more items that you’ve purchased.
  • Shipping Bonus Credit – For every 100 items shipped in November, receive $5 Store Credit on Cyber Monday!
  • Extended Customer Service – We’ll be taking calls and responding to emails on Sat, Nov 29 from 10 a.m.- 4 p.m.

Win a Shopping Spree

Over the next couple weeks, we will be giving away $10K in Shopping Sprees to use Black Friday, Nov 28 – Cyber Monday, Dec 1.  On Black Friday alone, we will be giving out a couple hundred Shopping Sprees ranging from $20-$200. Everyone who has bought or sold cards with us since last Thanksgiving will be eligible to win one of these Shopping Sprees.  To find out if you won, log into your account on Black Friday.  We will be doing a number of other contests and giveaways as well, so stay tuned.

** Free Shipping

Don’t lose out on snapping up your favorite cards.  Buy them now with store credit, and have them shipped any time Thanksgiving through Cyber Monday. Free shipping only applies to items purchased in Simplified Shipping Mode.  Anything purchased in Advanced Reseller Mode is only eligible for a $3 savings.  Expect longer than usual shipping times given the high volume.  We will try to have everything shipping within seven days of your order.  The sooner a shipment is requested, the sooner it will be shipped. For every 100 items shipped in November, receive $5 Store Credit on Cyber Monday!

Come join us in setting a record-breaking Black Friday Weekend!

Black Friday Processing Special – Expanded!

Happy Halloween!  This is not a trick, but it is a treat.

We are expanding the Black Friday Processing Special to include 2013 products, and we are extending the domestic post mark date to November 12th.

IMG_3860IMG_3857

Get your cards on COMC in time for Black Friday!

Remember:

  • No premium items – these will still get our Premium service.
  • No trade show stamps.
  • No National Treasure printing plates.

The fee for the special is 50 cents/item. Unlike our Basic or Premium services, this fee will be charged up front, so you must have sufficient funds in your account to cover the processing fees or you can include payment in package.

  • FYI: There’s a $10 minimum batch processing fee, so you’ll want to send in 20 (or more) cards.

All domestic packages for the Black Friday Special must be postmarked by November 12st. This refers to the USPS postmark on the outside of the package and not any dates generated by our submission wizard.

This part is very important, so please note:

Make sure to write on the OUTSIDE of box by the address label that your box includes a BLACK FRIDAY SPECIAL transaction – doing so will ensure that it receives priority treatment.

We guarantee your cards will be live on the site by the Wednesday before Black Friday.  And, the sooner we receive your cards, the sooner they’ll be up on the site, so send them in as soon as possible.  Anything received with a postmark after November 12th will receive our Basic Service.

And, as always, stayed tuned for the latest news and developments at our FacebookTwitter, Google+, and Instagram pages.

Get Ready for Black Friday! We Are Hiring.

Our favorite time of year is right around the corner, Black Friday Weekend!  There’s no better time to grab those hard-to-find items and sell some cards!  We at COMC are getting prepared for our biggest shopping weekend of the year and want to give you the heads up to do the same.

2014 Topps Before They Were Great #BG-26 - Joe DiMaggio - Courtesy of COMC.comDeadline

Sellers, mail your items by this Tuesday, September 23rd for the best chance of having them live on COMC.com in time for Black Friday Weekend!  Everything we receive by Friday, September 26th should make it up in time.

We’re Hiring!

We are gearing up for Black Friday by hiring 10 new people to our Processing Department.  Not only will this serve the holiday, but this will accelerate everything here at COMC:

  • Your cards will get on the site sooner!
  • Your purchases will ship more quickly!
  • The COMC Catalog will build more rapidly!

Please recommend all good candidates email hr@comc.com.

See Job Description:

Processing Team Member

This full-time position will help us to accurately sort, identify, scan, and organize our incoming inventory.   Our ideal candidate will be focused, observant, self-directed, and passionate about all types of collectibles.  Processing Team Members deal directly with incoming customer consignment items and coordinate efforts using a sophisticated computer system.

Responsibilities:

  • Ability to stay on task for extended periods
  • High visual attention to detail
  • Excellent interpersonal skills
  • Maintain two-way communication within the identification team
  • Review work at all stages to ensure accuracy
  • Identify and help to investigate issues
  • Maintain accurate records of all activities
  • Help with projects for other teams as needed

Qualifications:

  • High school diploma or GED
  • Familiarity with sports and/or gaming cards a strong plus
  • Solid computer skills
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $10.00-12.00/hour depending upon experience. After 90 days on the job, employees will be eligible for medical benefits, dental benefits, nearly 4 weeks of PTO/year, and other employee benefits.

 

We’re Hiring!

We are looking for a few good people to add to the COMC Team.  Are you looking for a fun job, working with fellow collectors, for a company that’s going places?  Do you know someone in the Seattle area who would be a great fit?  All interested parties should email their resume to hr@comc.com.  If you refer someone, have them mention you, and if we hire them to a long-term position we’ll thank you with $250 in store credit!

Identification Specialist 1

Do you know the difference between a refractor and an X-fractor?  Can you identify a short printed card?  Could you tell a parallel from the base set?  The Identification Specialist will help us to accurately sort, identify, and list sports trading cards. Our ideal candidate will be passionate about collectible sports cards and have an exceptional attention to detail. Familiarity with computers & 10-key / data entry is a strong plus.

Responsibilities:

  • Sort received inventory, and add condition notes accurately where required
  • Identify unlicensed, unsupported, counterfeit, altered, or suspicious inventory
  • Identify the catalog information for many thousands of trading cards each week with the aid of a sophisticated computer system
  • Correct or update database information where appropriate
  • Maintain excellent communication within the identification team
  • Review work at all stages to ensure accuracy
  • Maintain accurate records of all activities

Qualifications:     

  • High school diploma, GED, or equivalent training and experience
  • Extensive knowledge of collectible cards is required. Individual must possess functional knowledge of diverse collectible card brands (including but not limited to Topps, Upper Deck, Panini, Leaf, Fleer, Donruss, Bowman, Goudey and other sports and non-sports brands)
  • Strong computer skills required; knowledge of Microsoft Access a plus
  • Strong 10-key and data entry experience
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $12-14/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Processing Team Member

This full-time position will help us to accurately sort, identify, scan, and organize our incoming inventory.   Our ideal candidate will be focussed, observant, self-directed, and passionate about all types of collectibles.  Processing Team Members deal directly with incoming customer consignment items and coordinate efforts using a sophisticated computer system.

Responsibilities:

  • Ability to stay on task for extended periods
  • High visual attention to detail
  • Excellent interpersonal skills
  • Maintain two-way communication within the identification team
  • Review work at all stages to ensure accuracy
  • Identify and help to investigate issues
  • Maintain accurate records of all activities
  • Help with projects for other teams as needed

Qualifications:

  • High school diploma or GED
  • Familiarity with sports and/or gaming cards a strong plus
  • Solid computer skills
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Order Fulfillment Team Member

This full-time position will provide warehouse support, assisting with all shipping activities in a safe, accurate and dependable manner.  Ideal candidates will have high attention to detail and dexterity to work quickly using both hands processing small, valuable items.

Responsibilities include:

  • Retrieve and process warehouse orders through a computerized system
  • Provide fast and accurate retrieval and processing of outgoing orders
  • Demonstrates delicate manual dexterity, handling small, fragile inventory with great precision and care over extended periods of time and at a swift pace
  • Report errors and missing inventory to shipping lead
  • Interpret and prepare invoices
  • Participate in the inspection and physical count of incoming and outgoing materials
  • Verify goods received against purchase orders or invoices
  • Maintain inventory, and handle items with care
  • Assist leads and managers in all organization projects

Desired Qualifications:

  • High School diploma, GED or equivalent training and experience
  • Familiar with sports cards, gaming cards, or collectible items preferred
  • Ability to multitask and excellent hand dexterity
  • Strong sense of urgency
  • Strong attention to detail
  • Strong interpersonal & communication skills
  • Positive work attitude and strong team player
  • Basic mathematical skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

 

We’re Back…in Card Show Mode!

First, a sleepy, furry word from Tim:

Thank you for your patience while we transitioned to our new catalog.  Welcome to a new era for COMC.com!  We are grateful for the outpouring of support we are receiving, and we appreciate feedback as we continue to work together, building our new catalog.

As we mentioned previously, the next few weeks will be a bit rocky with missing data, errors, and many opportunities for improvement.  Everything submitted is for sale as usual, but items that are missing data are harder to browse/search. The current state of the site is “Card Show” mode.  Just like when you go to a card show and browse tables and bins looking for those rare items and special deals, that’s a bit what shopping on COMC will be like for the near future while we rapidly build our database.  We are optimistic about the speed at which you will see improvement, as our data increased by 10% in one day alone!  Your contributions have been significant.  You’ve made a big difference!

Ways To Make It Better

  • The best way to help populate data is still by playing The Challenges, as the data entered there is normalized. When you assign a team name like New York Yankees to a card, you’re essentially bucketing that card with all the other Yankees cards. Be on the look out for new challenges and prizes!
  • You can submit missing data or corrections for existing data for specific cards in your inventory or for sale on the site:
    • Go to the Inventory Manager in your Dashboard.  When you find missing/incorrect data in your inventory, click the Edit link next to the item description:

Inventory Manager

    • When you find missing data in the Search Results, click on the item and, at the top of the page next to the description, click the Edit link:

Search Results

    • From Edit (from your Search or Inventory), you will get a popup where you can enter data that is missing or needs correction:

Catalog Details

    • Please keep in mind, edits you make to a card are not normalized, meaning if you enter the correction to Teams: “New York Yankees” or “yankees” or “new yyok yankz”, the system won’t bucket it with other Yankees cards. It is still very helpful to use the new Edit feature, as it flags the card as incorrect and lets us know your correction suggestion.  It is just a less efficient process than playing the Challenges and will take more time to correct, as someone here will need to review each correction.
    • Please DO NOT USE the Report Error function, as that is used for reporting ID errors. These will go to the wrong team.

As we said previously, we won’t charge storage fees for the month of April.  We expect to have player and team search functionality fully restored by the end of April.  In May and June, we will be working on more advanced search functionality, such as the type of memorabilia.

Suggested List Price (SLP)

We were hoping to have the beta version of our pricing suggestions live today, but we ran out of time.  We will release it soon and let you know more as it develops.  Once our SLPs are live, contributors who earned at least 20K in Challenge points will receive free SLPs while it is in beta.  In the meantime, we have turned on the “Going Rate” feature.  This feature may help you price your cards by showing you how many like items are on the site and the range at which they are being priced.  While we have previously had quite a few requests for this feature, we have hesitated to turn it on to prevent a race-to-the-bottom with pricing.  We will be monitoring how this feature is being used, and if it remains good for the COMC ecosystem, we may choose to keep it enabled.

Going Rate

Going Rate Feature

The other way to receive helpful pricing information is to click Sales History to the right of the items in your inventory. This activates a popup which tells you the condition, how many are for sale, how many have sold and shipped, and at what price.

Sales History Feature

Sales History Feature

We hope you enjoy COMC while it’s in Card Show mode, and we will continue to let you know as things develop here.  Please continue to contribute to the catalog and let us know what we can do to create the best collecting experience!

Much of Site Unavailable Tomorrow

Hi, COMC Nation,

April 1st is our drop-dead date when we need to transition all the data on COMC.com to our new catalog.  Due to this, starting midnight PST tonight, most of the site will be down for approximately 24 hours.  You will still be able to play The COMC Challenges and access our blog, but you will not have access to your account or any items on the site.  Additionally, once site functionality returns, please be prepared for missing data.

Due to the transition pains, we won’t charge seller storage fees for the month of April.

Please help us smooth the transition by playing The COMC Challenges, and ask your friends to do the same.  This is the best way to help the COMC Community get up and running with the best data as quickly as possible.

Learn more about why we are doing this.

We apologize for the inconvenience.  Thank you for your patience and understanding.

What to Expect: Catalog & Price Suggestions

Thank you for contributing to our new sports card catalog!  You are a crucial part of building the most accurate, complete, and data-rich catalog the card-collecting community has ever had.  With just a week away from replacing all the catalog data on COMC.com with our new catalog and price suggestions, we want to let you know what to expect in the upcoming weeks.  We are working within a very tight time frame, there is still a lot of data to compile, and we need your help!

Our Plan of Action

We have tasked our internal experts with compiling difficult-to-find data and the crowd with notating what can easily be determined by looking at the card.  Learn more:

 

This Week

By April 1st we need to swap all of the data on COMC.com with our new catalog.  We will start replacing the data this week.  These changes will be rolled out incrementally, beginning in some less-represented categories (like bowling cards), so any potential issues will affect the fewest cards possible.  From there we will move on to more popular categories, such as basketball and hockey cards.

Due to our extremely tight time frame, the next few weeks will be a bit rocky. Some data will be missing. There will be errors, and there will be many opportunities for improvement.  We ask for your patience, support, and feedback as we work together, building the new catalog.  Learn more:

 

The Weeks To Come

With our new catalog, all cards will have at least a placeholder for data, but some cards will have missing data. You will be able to submit specific pieces of data that are missing or submit corrections for existing data. Our hard-working team will continue to burn the midnight oil creating sets and researching cards. The COMC Challenges will continue to run and add to our database, and this is the best way for you to help us get the most data quickly.  The catalog will be a work in progress.  Within a couple months we should have parity with the old data, and by the end of the year we expect to have better data than we have ever had before.

Price Suggestions

The beta version of our pricing suggestions will go live on April 1st.  At first it will only be available for the most commonly sold cards.  Over the coming months our catalog data will become more complete and the corresponding price suggestions will be extrapolated across less commonly sold items.

Sellers will automatically get access to the pricing suggestions for any items that they originally consigned with us.  To get full access to all pricing suggestions during this beta period, you must earn 20,000 total points in the COMC Challenges.

If you earn 20,000+ total points before the end of March, the “Founding Contributor” badge will be added to your username.

We have a long road ahead of us.  While March 31st is a huge transition, it is by no means the end of our mission.  For a long and detailed analysis of COMC’s ultimate vision for our catalog and price suggestions, we invite you to watch founder and CEO Tim Getsch’s presentation at the 2014 Las Vegas Industry Summit (25 minutes):

Once again, we cannot sufficiently state our gratitude to you, our community, and advocates. Your response has been amazing, and we wouldn’t be here without you!  Thank you for completing the Challenges, submitting suggestions, and participating in our community dialog here on our blog, twitter, and facebook page. This week we begin an epic journey together, and we are so grateful to have you by our side.