New enhancements

We’re still working hard adding info to our database, completing overdue items, and correcting errors, but we also want to continue moving forward in other ways.  You may have already spotted a new feature we are rolling out: enhanced page content. Our non-ID team has developed this new way to improve the site, and we’re excited to share it with you and hear your input on what pages you would like to see enhanced.

We’ve begun by adding some extra details for popular players. You can take a look here at the new enhanced page for Michael Jordan:

Michael Jordan Page

We’re going to continue to expand this feature to more players, teams, and sets.  If you have a favorite, let us know in the comments, so we can build our list.  We have pages up already for Ken Griffey Jr., Wayne Gretzky, Bo Jackson, and several other players.

Benefits to Enhanced Content

A key benefit of this new feature is that pages with more relevant content are easier to find when people search Google or other search engines.  An easy-to-find page has more eyes seeing it, which leads to more sales for those items and more buyers on the site. Getting our sellers’ cards in front of more eyes is always a top-tier goal here at COMC, as is expanding our buyer base. This project helps to do both at the same time. Eventually we hope to have many enhanced pages, potentially even including enhanced content on personal portfolio pages.

Catalog Project Status

We’ve said it before, but we continue to appreciate the patience and involvement of our amazing community. We’re approaching 90% complete data on the site which means we’re digging into some of the harder sets to research and list, but we’re committed to finishing this project all the way. We also want to make sure you know that our team is reviewing all the submissions you’ve made using the “edit” button. We’re methodically moving through them, focusing on the highest-value items first, and we’re grateful for your help in getting all this crucial data.

Enhance Content – How You Can Help

This new project is one you can help with too. Our initial rollout pages have some new video content made by our team here at COMC, but we hope some will come from great outside sources. If you know of an awesome box break vid that does a good job of highlighting a popular set or a great mailday vid that shows off some sweet cards of a particular star, let us know in the comments – we may use it to enhance the content on COMC!  Thank you and please chime in with a comment telling us what players and sets you’d like to see with page enhancements on the site!

 

$1 per 1,000 points is back, plus new daily prizes in the COMC Challenge

The community has been awesome this month – good suggestions, helpful feedback, and amazing participation have gotten us 70% of the way to a complete basic catalog.  We’ve been listening, and folks have asked for the return of our reward from March: $1 of Store Credit for every 1000 points completed.  So it’s back, but for a limited time only!  Take advantage while you can, because now it’s even better than before:

  • INSTANT PAYOUTS  When you earn 1000 points by submitting data in the COMC Challenge, $1 of Store Credit will be immediately deposited into your account.
  • FOCUS ON YOUR INVENTORY  With our new Fast Track mode, you can earn Store Credit while speeding up the catalog creation of your own items.
  • DAILY PRIZES We’ve got some new contests with more winners than ever – you don’t need to spend the whole week competing, now you can win in one day.

Prize #1: Top Daily Overall Scores2014facebookmockup01

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

Prize #2: Fastest Weekly Times (“Ultimate Card # Race” only, with 100% accuracy)

1st place: $40
2nd place: $20
3rd place: $10
4th place: $5

And YES, you can win in both categories.  You can submit data in ANY Challenge and be eligible for these prizes, but please note that data submitted in Fast Track mode is not timed and so it cannot win for fastest time.

Prize #3: Get the word out

We want this news to reach as many people as possible, so if you have a Facebook account you can enter to win another prize!

1)      ‘Like’ our Facebook page
2)      Comment on the Facebook post below
3)      In your comment, tag a friend (use the “@” symbol and type their name)

We’ll randomly pick four winners who will each receive $25 in COMC Store Credit!

Finally, some of our Challenge superstars are accumulating an incredible number of points.  To any user who at any time earns a total of more than 1 million lifetime points, we will award an exclusive red COMC Contributor badge to your username on the site in honor of your amazing contribution.  This opportunity will badgebe ongoing, as new Challenges over the coming year will help us build a catalog that is deeper and richer than ever before. Earning a million points will be an incredible effort, but some people are more than halfway there already!

We appreciate everyone who has done even one Challenge; this is a community effort, and we are committed to eventually presenting a catalog with depth and accuracy that honors and reflects the community spirit of our hobby.

Thanks,
COMC

It’s Almost Time For Spring Cleaning!

Spring is on the way, and COMC wants to help you get ready.  We’ve been getting a non-stop flood of new items, so we are going to be offering everyone on our site 3 free promotions to help clear out inventory.

Free Promotion #1: Sunday, March 16th – Saturday night, March 22nd

Free Promotion #2: Sunday, March 23rd – Saturday night, March 29th  

Free Promotion #3: Sunday, March 30th – Saturday night, April 5th

Once you’re logged in, simply go to the Promotions Manager page from your Dashboard and you can set up your free sales.  You can go back and edit your promotions any time before they go live on the site.  We are excited for this next season and we hope you join us in making this spring a huge success!

COMC Cyber Monday Shopping Sprees

Black Friday approaches!Cyber Monday is December 2nd (two weeks from today!) and we’re giving away 100 shopping sprees to celebrate.

Winners will be randomly selected based on the number of items that they both purchased and shipped in all of 2013.  Every item that was both bought and shipped counts as one entry into the raffle.  That means if you both purchased and shipped just one item this year, you’re already entered!  To really show our love for Black Friday buyers, items purchased and shipped on Black Friday or Saturday will count as 5 entries!  For example, if you bought and shipped ten items over the course of 2013 and buy and ship another ten items on Friday Nov. 29th, that would give you a total of 60 entries into the shopping spree drawing.

On Sunday, December 1st we will select 100 users at random from the entries to win a Cyber Monday Shopping Spree.  One lucky customer will win the grand prize: a $500 shopping spree!  The rest of the winners will receive shopping sprees worth between $5 and $100.  The winners will be announced on Facebook, so make sure you like our page to see if you win!  Winners will have until midnight (Pacific Time) at the end of Cyber Monday to spend their shopping spree and the winnings can be spent on any item or service on the site.

PLEASE NOTE: To be eligible to win you must have a COMC account (free to create).  Any items which were both purchased and shipped in 2013 from your account or that were bought using the email address associated with your account will count towards your entries.  If you did not have an account when you have purchased items, just create a free account using the same email address you used to buy your items, and your purchases will be retroactively credited as entries under your new COMC account name!

Live Long and COMC

Deep in the vast treks of space known as Redmond, our crew has been diligently working to contain our excitement over the release of the Star Trek: Into Darkness film. While attending a charity auction for the Pancreatic Cancer Department of the University of Pittsburgh, our fearless leader spotted a truly special piece of tech. In true COMC fashion, Tim decided to show his Daj (Klingon for interest) by acquiring a 2010 Star Trek Remastered Original Series Autographs Leonard Nimoy card. And here he is himself, the Captain of the Starship COMC:

IMG_2456-edit

Captains Log, Stardate -309604.56: Mr. Spock is skirting the prime directive by visiting COMC Headquarters.

It would be illogical to not have a close up of this card

This card is now up on the site and is for sale. Feel free to swing by the Captain’s chair and check out this card. As we shift into warp speed to head to the theaters, why don’t you tell us what you thought of the new movie? And don’t forget to follow us on Facebook, Twitter, and our new Google+ page.

P.S.

COMC!!!!

COMC: Making the Grade

Recently, as many of you have noticed, COMC launched its new Grading Service.  That means it is a perfect time for a blog post to answer some of your questions and talk about some of the feedback we have received.   First, let’s see what it looks like!

When you click here in you Inventory manager you will see the option “Submit for Grading.”  That will bring up….

gradingblogpost02

When you click on the Beckett Grading service…..

gradingblogpost03

You will be asked to declare the value of the card so that we can properly insure it.  Once you click continue, the next thing you will see is…

gradingblogpost04

…the option to select either our Monthly or Weekly Service.  You will not only be able to see when your cards will be shipped to Beckett, but you will also see when you can expect them back fresh, graded, and slabbed!

So what happens once you’re done?  Easy!  The card will be taken out of your account and prepared for shipment to Beckett.  During the time in which your card is in Beckett’s care, you will be able to see which cards you selected for grading by going to your Dashboard and clicking on “Grading Submissions” under the Buyer Menu.

Then, a few weeks later when your card has been returned to us, your graded card will be put through for One Day processing (this is part of the service and will not incur an additional fee), given a new ID number and new scan, and placed back into your account.

Pretty amazing if you have cards in your Inventory that demand a grade!  But what if you have these cards at home that are begging for the same treatment?  We are ready to serve that need as well.  When you go into the new Submission Wizard, you will see an option to submit cards for grading….

gradingblogpost05

Though we don’t charge anything up front for processing for this service, the only thing you will be able to do with the item once we process it is submit it for one of the supported grading services.  Whenever you do you’ll be asked to pay the normal grading submission fee.  The rest works just as if it had been in your inventory all along.

We look forward to helping you get the most out of the cards you want graded.   Keep following us on the blog, FacebookTwitter, and our new Google+ page, and please tell us what you think of the new service, and how we can make it even better for you!

Announcing the COMC Mailbox service!

COMC is proud to announce our latest service to help empower collectors: the COMC Mailbox!  Many folks have asked us over the years if they can buy on other sites or participate in a group break and have the items shipped directly to us to make things simpler and to save money.  Additionally, we’ve talked to international customers who have had difficulty buying from American sites due to the expense of tracking packages across borders.  A number of collectors have been interested in a 3rd party verification service for trades and purchases – a neutral service that can film packages being opened and verify contents.  People running group breaks have noted the potential benefit in shipping one large package full of many different participants’ items to a single address rather than mailing out everything individually.  The COMC Mailbox service is designed to serve all of these needs:
- Purchases from other sites
- Group breaks
- Proxy shipments to international customers
- Forum trades
- Many other potential uses

HOW IT WORKS

Have any package shipped to your COMC Mailbox instead of directly to you.  We’ll open the items in your Mailbox on a monthly basis and put them all into one large batch for you with One Week processing, or you can choose to have them opened and processed at any time.  You save money on shipping fees since you don’t have to pay once for the item to be mailed to you and once more to mail it to COMC, and you save on minimum processing charges by bundling multiple small packages together into one consignment batch.

Ship to:
COMC.com Mailbox
c/o [Your Username]
6727 – 185th Ave NE
Redmond, WA 98052
United States

Cost for a Mailbox: Free!
As an introductory rate, we aren’t charging anything for Mailbox creation or maintenance while we ramp up the service.  There’s no extra step for getting started either – your Mailbox is created automatically when we receive something addressed to your COMC Mailbox.  Additionally, we will never charge for un-used / empty Mailboxes.

Processing Service Levels Available: One Week ($0.50/card) or One Day ($2/card); $5 minimum on all services.
When we receive a package, we will send you an email notifying you of your Mailbox delivery. You may either wait for us to process your Mailbox items on our standard monthly basis with One Week service (we will open Mailboxes once a month; at that time we will start to process all items in the Mailbox as One Week items) or you may choose to expedite the due date by responding to the email and indicating One Week or One Day processing for all the contents of that Mailbox. There is no additional cost to opening your Mailbox early, however our standard $5 minimums still apply and the items will be subject to all normal processing costs.  To prevent potential errors, users may not split Mailbox items up into different service levels.

Restrictions

  • Requests for One Day processing of Mailbox items must be received by 11:00am PST of the day before you would like your items uploaded (i.e. if you email us at 3:00pm on Tuesday requesting One Day service for your Mailbox items, we will upload your items by the end of the day on Thursday).
  • This service is currently for cards only, no comics or other memorabilia.
  • We will provide a picture of the package contents, and we will count the number of items in the package, but we are not able to identify any items that have not been processed yet.
  • If there appear to be any irregularities with the order, the user will be responsible for contacting COMC promptly; costs to return items to the original shipper or to return items to the account holder unprocessed will be assumed by the COMC account holder.
  • Other processing service levels beyond One Week and One Day are not available for Mailbox items at this time.
  • Graded cards will not incur an additional $5 minimum fee if they are processed at the same time as standard cards, although they will be billed at the regular oversized item processing rate of $2.00/item for One Week or $3.00/item for One Day.
  • International users of the Mailbox service will be responsible for any duties / border-crossing fees associated with any Mailbox items received.
  • Users should be aware of any external deadlines (ebay return deadlines for example) and proactively request an early open date if package contents need to verify contents by a certain time.

We’re excited to be offering this new service to further improve your collecting experience.  Like many of our great features, this one grew organically from the community.  We’d specifically like to thank cocoscards for engaging with us when we were in Edmonton.  We appreciate our users’ feedback, as your input has led to some of the innovations now available on COMC.com.  Keep following us on the blog, Facebook, Twitter, and our new Google+ page!