Customer Service Changes
Goodbye to Nathan
It’s a bittersweet day. Today is our Customer Service Lead Nathan Richards last day with us. So many of you have gotten to know and love Nathan during his time with us and sent us glowing feedback letting us know. We will all certainly miss Nathan and wish him well in his future endeavors.
Not to worry, our Customer Service Team continues to be in good hands. Account Manager Norbert Strub will be overseeing the team’s success. We are also thrilled to add to the team, Maurice Smith, who manages our Social Media, and Greg Long, one of our most senior employees from the ID team. Both Moe and Greg are avid collectors with great personalities who are thrilled to get to know you.
ONE CHANGE: Customer Service Hours will now be 9 a.m. – 5 p.m. Monday – Friday.
We have shifted our core Customer Service Hours by an hour later upon review of peak web traffic times.
Please say goodbye to Nathan and welcome the new team in the comments.
Be sure to watch our Facebook, Twitter, and Google+ pages. And, for our friends outside the United States, please join us on our new COMC International Facebook page, and follow our new COMC International Twitter feed.