Cyber Monday – $10 COMC Gift Certificates and More!

It’s Cyber Monday!  There are five things that make this Cyber Monday great.

  1. COMC Cyber Monday Special – To cap off our “Perfect 10 Weekend” we are giving away $10 gift certificates for COMC.com.  All you have to do is buy $100 of store credit or spend $100 with the new “Pay with Amazon” checkout option, and you will receive a $10 COMC gift certificate!  For every additional $100 you spend after the first $100, we will give you a $5 gift certificate.
  2. Cyber Monday Promotions – It should be easy to find $100 to spend, as Sellers are slashing prices for the final day of our Black Friday Weekend Specials with great Cyber Monday deals!
  3. New Feature Announced – You may have noticed we mentioned something we previously have not offered…Gift Certificates!  We are announcing our new gift certificate feature, which will be released early December in time for the holidays.  In the next week or so, you will be able to buy COMC gift certificates yourself.  More information to come.
  4. Extended Customer Service Hours – Cyber Monday, Customer Service hours will be 7 a.m. – 9 p.m. PST.
  5. New Pay with Amazon – We want to encourage people to use the new Pay with Amazon feature.  It is so easy!  Here are some screen shots of the checkout process below.

Find the card you want, Add to Cart…

Under Payment Options, select “Pay with Amazon”…

Enter your login info for your existing Amazon account…

Make sure you select the correct Shipping and Payment info.  Then review your order and click “Place Order.”

Then you’re done! You can even click “Continue Shopping” to take you back to COMC.com. It’s that simple!

Happy Cyber Monday!  Happy Holidays!

Join Our New Email List to Stay Connected

One request we’ve had from users is for more and better communication.  One step we are taking to meet that request is with a new email list!

Click here to join our new email list

If you would like to receive vital information from us, please join our email list.  Information will include specials you won’t want to miss and how to use new site features.  We may also use this channel to request feedback as to what you like most about the COMC experience, what features you most anxiously await, and how we can improve.  We will limit this distribution channel to only relevant information that will make your life better.  We hate waste and inefficiency, and that includes email spam.  Please join!

Our first email will announce our Cyber Monday Promotion!  A small hint is it will involve a new feature we are releasing…

It should be exciting!  Please join our email list and stay connected.

Disabling Port Sales Until After Cyber Monday

We have tracked down some of the root causes of the performance issues while the site is under heavy load. Unfortunately large port purchases need to lock the entire site for too long. We will not be approving any Port Sale classified ads until Tuesday.

None of our Black Friday Weekend promotions apply to Port Sales anyhow. Sorry for the inconvenience. We recommend running Promotions this weekend instead of trying to do any Port Sales.

Site Down – Tonight 1-4 a.m. PST – Update Your Sales Before This!

We hope you had a good Black Friday!  Our Black Friday Weekend Specials are far from over.  We learned a lot today from the increased traffic, made some tweaks, and want the rest of the weekend to be smooth sailing.  In order to best accomplish this, we are taking the site down TONIGHT from 1-4 a.m. PST. 

Sellers, if you are updating your Sales, please make sure you finish BEFORE 1 a.m. PST.

The site will be down so the server can do some optimizations and give good performance throughout the rest of the day.

Peace.

EXTENDING “Get Paid To Buy”; Clarification: Specials NOT on www.CheckOutMyCards.com

More good news!  Technical issues should be fixed, and we should now be running at full capacity!  In light of the technical difficulties, we are EXTENDING the “Get Paid to Buy” Special through tomorrow, Saturday, November 24th.

For this Special, we will pay you 10 cents store credit for every item you purchase & ship from COMC.com.

Weekend Specials are on www.COMC.com ONLY and NOT on Check Out My Cards.com

Please keep in mind that all Black Friday Weekend Specials only apply to www.COMC.com and do NOT apply to Check Out My Cards.com, as they were designed for the functionality of Check Out My Cards.com and do not fit with http://www.COMC.com.  Also, we are in the process of retiring Check Out My Cards.com and want to encourage you to try out http://www.COMC.com if you haven’t already!  We hope you will grow to love your experience on http://www.COMC.com as you have on Check Out My Cards.com.  We are investing a lot to give you many new reasons to love http://www.COMC.com.  If you have been confused regarding the Black Friday Weekend Specials, please contact Customer Relations: staff@comc.com, 1-800-517-3540. Here are our Extended Customer Service Hours.  We want to go the extra mile to ensure you are a happy customer.

We regret any inconvenience you’ve had purchasing today!  Not only has our system been taxed, but also the systems of a few vendors we rely on, like PayPal.

Hopefully, extending the Special will make things a bit sweeter and offering some clarification will make things more understandable.  We hope that erring on the side of getting you new features and specials as quickly as possible pays off more often than it does not.  We appreciate you working with us as we refine the experience for you.

Thank you,

The COMC Team

10 X the traffic = some site hiccups

Let’s start with the good news: we are getting TEN TIMES our normal traffic today!

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This means we have the necessary traffic to reach our goal of increasing sales by 10 times (as part of the previously announced “Perfect 10 Black Friday Special”).

As for the not so good news, as you may have noticed, there have been some site issues today.  Please know that we are working very hard to resolve them all and expect to be fully up to speed very soon!

Even so, please don’t hesitate to contact our Customer Relations Department if you need help with anything.  You can reach us until midnight tonight at staff@comc.com or by 1-800-517-3540. Here are our Extended Customer Service Hours. Thank you for your patience!

Extended Customer Service Hours for Black Friday Weekend!

Our staff at COMC wanted to wish everyone a Happy Thanksgiving, and let you know that our office will be closed for the holiday. Our customer service hours for the rest of the week are as follows:
Thanksgiving Day: Closed
Black Friday: 6 am to 12 midnight PST
Saturday & Sunday: 7 am to 5 pm PST
We are thankful for each one of our buyers, sellers, consignors, and fans.  Without you, we wouldn’t be able to do what we do at this company.  See you on Friday for the start of our big Black Friday Weekend sale!