10% of 5 years in 2 weeks

First 5 years of service: 7.5 million cards processed
First 2 weeks of August: 0.7 million cards submitted


Normally we receive about 100,000 cards in a 2 week period. Due to our 5th Anniversary Special, we received about 7 times that in the first couple weeks of August. Last year we ran a similar special and only got about 100,000 cards. We figured we would probably get 200,000 – 300,000 cards based on the growth of the site and a slightly better promotion. Oops!

We received more cards in two weeks than we have ever processed in a 3 month period.

We had been hoping to launch the new COMC by the end of this month, but that was before we received 10% as many cards in a two week period as we had received in the previous 5 years combined. Unfortunately, we have had to put all development efforts on hold in order to increase our work force by nearly 50%.

Due Dates

Many of you have been wondering what will happen with due dates. As you may have suspected, it won’t be possible for us to process everything in just 5 weeks. That would have required hiring about 60 temp employees. Instead we have opted for a much more healthy balance of permanent full-time, part-time, and temp employees.

As a result we expect to process about 65-80% of the 5th Anniversary Specials on time. The rest will get processed as soon as we can, but they may get delayed by 2-4 weeks. We will be strategically skipping the most difficult submissions so that we can try to satisfy as many customers as possible.

5 Week Guarantee for the 5th Anniversary Special

If we miss a submission’s due date, we will discount the processing fees $5. Also, for each additional week we miss a due date we will discount an additional $5. If you would prefer to get the discount instead of getting your cards posted on time, please let us know, and we will prioritize your submissions accordingly.

4 Week Processing Blackout for September

Because of the enormous backlog, we will not offer our 4 Week processing service during the month of September. If you have stuff you are planning on sending us we will honor the 4 Week guarantee as long as the package is postmarked by this Saturday, September 1st. Any packages that are postmarked after September 1st will be given a due date of October 29th. Starting October 1st we will only allow the new One Month processing service that will cost $0.25 per item.

1 Week Processing Fee Going Up in October

We will keep the $0.35 processing fee for 1 Week service during the month of September, but on October 1st the One Week processing service will cost $0.50 per item.

Customer Service & Quality Assurance Representative

Here is another job opening we have. Don’t forget, we also have all of the following openings as well.

  • Software Development
  • Shipping Team
  • Processing Team
  • Identification Team
  • Comic & Coin Experts

Customer Service & Quality Assurance Representative

This is a full-time position for our Customer Service team.  The ideal candidate must have a great attitude, excellent written and verbal communication, above-average problem solving abilities, and active listening skills.

Responsibilities:

  • Provide superior communication both on the phone and in email interactions without the use of a script
  • Build rapport with customers, helping them to understand how much we value them
  • Ability to understand the right questions to ask
  • Understand complex needs quickly with limited information and correctly determine the appropriate steps to resolution
  • Respond to pressure with grace
  • Harmonize the best interests of both customer and company
  • Identify opportunities for departmental efficiency improvements
  • Track and research issues independently
  • Take personal responsibility for self-improvement and department success


Qualifications:

  • High school diploma, GED, or equivalent training and experience
  • Call center experience preferred; familiarity with ticketing systems and phone systems
  • Knowledge of collectibles is helpful
  • Strong computer skills required
  • Data entry experience a plus
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $10.00 – $12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

If you know you would be a good addition to our CS/ QA team, send your resume and cover letter to hr@comc.com and mention Customer Service.

Current Job Openings

Check Out My Careers!

$250 “Finder’s Fee”
Do you know someone in the Seattle area who would be a perfect fit for COMC?  Have them apply at hr@comc.com and mention you, and if we hire them to a long-term position we’ll thank you with $250 in store credit!

We are looking to to hire 10+ full-time employees this month. Here is a list of the positions we are currently hiring for:

  • Software Development
  • Shipping Team
  • Processing Team
  • Identification Team
  • Comic & Coin Experts

Software Development

We are look for a skilled SQL developer to play a key role in helping us ensure fast, efficient, site development. The ideal candidate must be proficient in SQL development with significant experience working on database-driven applications. The developer will provide development documentation,  will provide database design expertise, web development, client desktop development, and server/ automated processes.
This is an amazing opportunity to get involved as a core part of an industry-transforming company poised for extremely rapid growth.

Responsibilities include:

  • Maintaining a current understanding of technology trends and changes to ensure company is taking advantage of new technologies when appropriate.
  • Create and maintain documentation of all processes
  • Collaboration with in-house programmers
  • Design refinement in an ongoing process

Qualifications:

  • Bachelor’s Degree, 2+ years experience and/or training; or equivalent combination of education and experience.
  • Certification in Microsoft products preferred.
  • Knowledge of MS SQL Server, ASP.NET, C#, VB.NET, VBA, MS Access
  • Excellent time management and task prioritization ability
  • Proven problem solving skills
  • Must have strong interpersonal skills, able to work with people at all levels
  • Must be responsive, with a strong sense of urgency
  • Must have strong English communication skills, both oral and written

Salary & Benefits:
This will be a full-time salaried position with medical benefits, dental benefits, 4 weeks of PTO, and other employee benefits.

If you think you would be a good addition to our Development team, send your resume and cover letter to hr@comc.com and mention Development.

Shipping Team Member

This full-time position provides warehouse support, assisting with retrieving, organizing, packaging, and sending out customer orders.  The ideal candidate will be focused, provide accurate work, and have excellent attention to detail.
This job involves working with computers, and potentially standing / walking up to six hours per shift.  Forklift and stockpicker training is not required.

Responsibilities include:

  • Prepare and maintain inventory, shipping, and receiving records
  • Provide accurate inventory counts and valuations
  • Report and investigate discrepancies
  • Interpret and prepare shipping notices, invoices, orders, and other records
  • Participate in the inspection and physical count of incoming and outgoing materials
  • Verify goods received against purchase orders or invoices
  • Determine and assemble appropriate packaging material for shipments
  • Weigh packages and affix correct postage/labels
  • Process warehouse orders through a computerized system
  • Assist with other duties as assigned

Desired Qualifications:

  • High School diploma, GED or equivalent training and experience
  • 12 months related experience and/or training
  • Strong interpersonal skills and the desire to work with a team
  • Knowledge of collectibles is helpful
  • Strong written and verbal English communication skills
  • Basic math skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

If you think you would be a good addition to our Shipping team, send your resume and cover letter to hr@comc.com and mention Shipping.

Processing Team Member

This full-time position will help us to accurately sort, identify, scan, and organize our incoming inventory.   Our ideal candidate will be focussed, observant, self-directed, and passionate about all types of collectibles.  Processing Team Members deal directly with incoming customer consignment items and coordinate efforts using a sophisticated computer system.

Responsibilities:

  • Ability to stay on task for extended periods
  • High visual attention to detail
  • Excellent interpersonal skills
  • Maintain two-way communication within the identification team
  • Review work at all stages to ensure accuracy
  • Identify and help to investigate issues
  • Maintain accurate records of all activities
  • Help with projects for other teams as needed

Qualifications:

  • High school diploma or GED
  • Supervisory experience helpful
  • Familiarity with sports and/or gaming cards a strong plus
  • Solid computer skills
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

If you think you would be a good addition to our Processing team, send your resume and cover letter to hr@comc.com and mention Processing.

Identification Specialist

Do you know the difference between a refractor and an X-fractor?  Can you identify a short printed card?  Could you tell a parallel from the base set?  The Identification Specialist will help us to accurately sort, identify, and list sports trading cards. Our ideal candidate will be passionate about collectible sports cards and have an exceptional attention to detail. Familiarity with computers & 10-key / data entry is a strong plus.

Responsibilities:

  • Sort received inventory, and add condition notes accurately where required
  • Identify unlicensed, unsupported, counterfeit, altered, or suspicious inventory
  • Identify the catalog information for many thousands of trading cards each week with the aid of a sophisticated computer system
  • Correct or update database information where appropriate
  • Maintain excellent communication within the identification team
  • Review work at all stages to ensure accuracy
  • Maintain accurate records of all activities

Qualifications:     

  • High school diploma, GED, or equivalent training and experience
  • Extensive knowledge of collectible cards is required. Individual must possess functional knowledge of diverse collectible card brands (including but not limited to Topps, Upper Deck, Panini, Leaf, Fleer, Donruss, Bowman, Goudey and other sports and non-sports brands)
  • Strong computer skills required; knowledge of Microsoft Access a plus
  • Strong 10-key and data entry experience
  • Excellent interpersonal skills

Salary & Benefits:
Starting salary ranges from $9.25-$12.00/hour depending upon experience. After 90 days on the job employees will be eligible for medical benefits, dental benefits, 4 weeks of PTO/year, and other employee benefits.

Comic & Coin Experts

We are also accepting resumes for experts in other collectibles such as Comics and Coins!

If you think you would be a good addition to our Identification team, send your resume and cover letter to hr@comc.com and mention ID.

 

The COMC team is an amazing group, and the workplace atmosphere is fun and serious about getting the job done.  We believe that efficiency and effectiveness are not determined by whether or not you’re wearing a tie, but by the makeup of one’s character and the strength of one’s drive.  We’ve made a lot of good things happen through honest hard work and willpower, and we are really excited to see what the future has for us.