Minor Processing & Shipping Changes

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See the Finalized Processing & Shipping Changes post

Shipping Changes

Starting March 31st, we plan to make the following changes to our shipping fees. This change will impact less than 5% off the shipment requests we receive, and it many cases we are reducing the cost of our expedited services.

Just like with our processing service for putting cards on our site, we will have three service levels for shipping cards from our warehouse. We are keeping our budget shipping option as cheap as possible, but because the demand for our service is so high, we have to extend the expected time to package orders with this option to 3-5 days. If you need your cards more quickly, you will need to choose one of the expedited options. Fortunately, the priority and express options are usually less expensive than they used to be.

Budget Shipping
– Takes 3-5 business days to package orders
– Packages shipped via USPS 1st class
– $3 for first card
– $0.25 for each of the next 99 cards
– $0.15 for each card after 100 cards
– Only $0.10 per card if you were the original owner of the card and you just want it shipped back
– $1 extra for graded, encased, or jumbo cards
– No extra fee for international orders

Added 3/9: If you are a seller on the site and want to have a large number of your cards shipped back to you, please contact us, and we can offer return shipping for only $25.

Priority Shipping
– Takes 2 business days to package orders
– Packages shipped via USPS Priority Mail
– $8 for first card
– $0.35 for each additional card
– $1.50 extra for graded, encased, or jumbo cards
– $10 extra for international orders

Express Shipping
– Orders are packaged the next business day
– Packages shipped via USPS Express Mail
– $25 for first card
– $0.50 for each additional card
– $2 extra for graded, encased, or jumbo cards
– $10 extra for international orders

$25 Max Shipping Fee Gone
This shipping loophole is being removed. Make sure to place or order or shipment request by midnight on March 30th to receive the old shipping fees. This loophole was originally intended as a safeguard for new sellers so that they could feel safe using our service with the knowledge that their cards could all be returned for no more than $25. We now have more than 400 sellers, and this loophole was only ever used a few times. However, this is now being used nearly every day by one or more buyers, and in some cases it is costing us well more than $100 in labor costs to package these large orders. Rather than doing this work for free, we now offer a reduced shipping fee of $0.15 per card after the first 100 cards. Sellers can get their cards back for only $0.10 per card.

Added 3/9: If you are a seller on the site and want to have a large number of your cards shipped back to you, please contact us, and we can offer return shipping for only $25.

Budget Processing Service Changes

Starting March 31st, we plan to make the following minor changes to our budget processing services. Packages must be postmarked on or before March 30th in order to not be subject to these changes.

Limit on Game Used & Autographed Cards
Submissions with 10 or more game used or autographed cards must use our priority or express services unless the 10 or more cards are all from the same set. We will assume the priority service is desired if express is not specified. Please proactively separate your game used and autographed cards and label them for either our priority or express service if you don’t want your entire submission to be bumped up to priority processing.

This change is due to the following factors.
– Game used and autographed cards take significantly longer to look up in Beckett. It is simply too costly for us to process these cards at the budget processing rate.
– These cards tend to be more valuable cards, and it is good to get them on the site more quickly.

Store Credit Not Accepted
You must pay for the budget processing service with a check, money order, or cash at the time you submit the cards. We will no longer accept store credit as payment for our budget service. If no payment is included with the cards, the priority processing will be assumed.

We will continue to accept store credit as payment for priority or express processing, but we may extend your guaranteed due date if you don’t have sufficient store credit in your account when the cards are received. Cards will not be added to your account if there is not sufficient store credit when the processing has been completed.

This change is due to the following factors.
– We have a 2+ month backlog of cards waiting to go on the site. In many cases we have been paying for a significant portion of the labor expenses months before people are either earning or purchasing the store credit to cover their processing expenses.
– Our budget processing service is insanely cheap, but our backlog is getting extremely large. We want to encourage people to use our priority service so that we can afford to hire and train more employees.

6 thoughts on “Minor Processing & Shipping Changes

  1. What about cards that are already in the system for processing (ie…Due Mar/Apr time frames). Do they get charged the old system fee or the new system fee?

  2. Thanks everyone for your feedback and suggestions. I am reviewing all of the comments and forum posts and will be making appropriate adjustments to this post and to the proposed changes.

  3. I have created a forum/message board for users of this site. 388 sellers (As of today) and god only knows how many buyers who commonly shop the site, it would be great for all of us to be able to communicate.

    http://comc.lefora.com/forum/

    Sign up, start a conversation. Talk about sports, politics, and most of all, this site to create buyer/seller relationships to move your collection faster, or know where historically and geographically where your cards are coming from.

    Hope to see you all there!

    COMC User,

    powerfam

  4. Pingback: Finalized Shipping & Processing Changes « CheckOutMyCards.com Blog

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